Review summary

Building & Plumbing Supplies Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and quality.

✨
Based on reviews, created with AI

See what reviewers are saying

LP

Lisa Perez

5 out of 5 stars
I discovered a significant leak in my…

I discovered a significant leak in my kitchen late one evening and panicked at the thought of potential damage. A technician arrived within the hour, and I was immediately impressed by his professionalism and expertise. He assessed the situation quickly and got to work right away, explaining each step of the repair process. Not only did he fix the leak efficiently, but he also offered valuable advice on how to prevent similar issues in the future. The level of care and attention he provided made me feel truly valued as a customer.

TC

Tom Corbett

4 out of 5 stars
Sort out the web site

Good service, advice and prices. Friendly staff. Would always recommend them. But -- the website or websites. I tried to find info from the timber side of the business but kept ending up at the Dorline part of the website with no link through to the timber side (which is in the title!) I finally found it when I picked up on the PBSbuildit link. Now, I will admit that it might be me, but I'm of average intelligence, so just a heads-up to BPS that they might want to do something about it, and to anybody wishing to look at their timber.

JK

John Knight

5 out of 5 stars
Great local service.

Needed to change my order and Nathan at bps Bidford sorted it straight away, pity web sales only had an answer machine and never replied to my message.

PH

Peter Heath

5 out of 5 stars
BPS Shipston on stour

Been using BPS Shipston on stour for the last 6 weeks and can't fault anything they do, prices are excellent and service is too.

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All reviews

89 total • Write a review

Showing 41 - 50 of 85 reviews
D
1 out of 5 stars

Dismissive attitude over product complaint

ordered 70 slabs from the Leamington Garden Force centre. They arrived wet and once in place and dried out it is obvious some of them are different slabs - my complaint is being ignored and they are blaming the supplier who states 'colour will fade with time'. The slabs in question are a different colour and texture. Slabs arrived in two full wrapped crates and 10 lose but wrapped, the 10 lose are now clearly a different slab - pictures have been provided - BPS are ignoring the complaint - its clear they just bundled in these 10 left overs to get rid and hope no one would notice. Complete contrast to the BPS Doorline & Timber branch who are always so helpful.

Date of experience: March 27, 2023

jm
4 out of 5 stars

Delivered to exactly the right place

Delivered to exactly the right place

Date of experience: March 14, 2023

SW
5 out of 5 stars

BPS Bidford are always so helpful and…

BPS Bidford are always so helpful and easy to deal with 🙂

Date of experience: March 11, 2023

Jw
5 out of 5 stars

Always on time great products

Always on time great products

Date of experience: March 7, 2023

T
5 out of 5 stars

Thank you Bps for great service

Thank you Bps for great service. Your driver is a gem! Very helpful and nothing too much trouble 👍🏻

Date of experience: March 4, 2023

S
5 out of 5 stars

Excellent service

Excellent service, even though mine was a small order.

Date of experience: March 3, 2023

Jj
5 out of 5 stars

Excellent product excellent servicegreat yeam to deal…

Excellent product great yeam to deal with

Date of experience: February 27, 2023

DM
5 out of 5 stars

The staff were approachable and…

The staff were really approachable and sourced everything I needed. When collecting from the yard, the staff helped load and were careful with my vehicle. The deliveries have been delivered with care and the drivers were helpful too.

Date of experience: February 19, 2023

J

JW

US

5 out of 5 stars

Always reliable and with great prices

Always reliable and with great prices

Date of experience: February 16, 2023

PL
5 out of 5 stars

Everyone is very helpful and friendly

Everyone is very helpful and friendly. Nothing is too much trouble and they go out of their way to provide an excellent service.

Date of experience: February 16, 2023

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