Had a small issue with my order and Ann…
Had a small issue with my order and Ann was brilliant. Resolved in a few hours . Very nice and efficient.
BPerfect Cosmetics is a beauty and well-being company that specializes in a diverse range of makeup, skincare, and beauty products. Catering to beauty enthusiasts, the company offers an extensive selection of items designed to enhance personal style and promote self-expression. Customers can explore various products including foundations, concealers, bronzers, and skincare gift sets, all aimed at providing quality solutions for their beauty needs. The company operates an online platform at www.bperfectcosmetics.com, where it facilitates shopping for a global customer base. BPerfect Cosmetics also emphasizes convenience with offerings such as free shipping for orders over £45 within the UK and Ireland, as well as worldwide shipping options. By providing a mix of essential beauty products and innovative gift sets, BPerfect Cosmetics aims to meet the demands of modern consumers looking for effective and stylish beauty solutions.
BPerfect Cosmetics consistently impresses customers with their exceptional customer service and product quality. Reviewers frequently highlight the prompt and helpful responses from the support team, particularly praising staff members like Ann and Deborah for their quick resolutions to issues.
Many customers appreciate the seamless communication, which alleviates concerns regarding order problems, such as missing items or refunds. Additionally, the quality of products, including foundations and eyebrow pencils, receives high marks for their effectiveness and longevity. The positive experiences extend to in-store services, where customers enjoy personalized makeup sessions. Overall, BPerfect maintains a stellar reputation, with nearly all reviews reflecting satisfaction and loyalty. The overwhelming sentiment is highly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2026.
| Month | Average | Reviews |
|---|---|---|
| Aug 26 | 5.0 | 18 |
| Sep 26 | 5.0 | 41 |
| Oct 26 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“First class customer services, wasn't sure what shade i needed in a concealer, sent a photo and they responded back t...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 4.8 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | — | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.7 out of 5 (good) | — | 145 |
Bottom line: BPerfect Cosmetics is #1 of 5 on overall rating in this group.
60 reviews of BPerfect Cosmetics. Filter by what matters to you.
Had a small issue with my order and Ann was brilliant. Resolved in a few hours . Very nice and efficient.
I received my order and there was an item missing. I emailed customer service and had a response within minutes to say they would ensure the product is sent out as soon as possible. I haven’t received it yet as it was only todsy but excellent and fast customer service x
Ann in the customer services department is top notch and super quick to resolve my issue. Blown away by how quick and efficient the customer service is. Raised the issue and within 2 minutes Ann had it sorted
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I ordered several products from BPerfect but when they arrived one item was missing. I contacted customer services via e-mail and had a reply within 1 hour (maybe less) apologising and saying that the missing item would be sent out immediately. Amazing customer service and fantastic products.
Had an issue with an order that arrived and the issue was resolved by Ann within half an hour or the order being delivered. First class customer service
I received the wrong order in error but straightaway within 5 minutes of sending my email I relieved a reply from the lovely Robyn, who swiftly sorted everything out and very generously let me hold onto the order I received, that’s what I call to class customer service, you are an asset to Bperfect Robyn. Hope you see this ❤️
Received wrong make up bag and emailed BPerfect last night and had a reply this morning that they will have rectified straight away. I was so impressed with Deborah and her kindness. Thank you so much 🥰
I had a query about a recent order and emailed customer service. Deborah got back to me straight away and was so so nice & helpful. Definitely made my experience great!! 💕
I had to get an exchange on a blush product as it was broken, however I received a bronzer back Honest mistake
Lovely women Ann helped me with my order, fast replies and was on the ball with my order.
I received my order and unfortunately there was a mistake with my order. I contacted customer service and they replied to me in a couple of hours and resolved the issue. Excellent customer service. Thanks again Deborah
I rarely do a review but today I felt the need to . I called into Abbeycentre store for self tan oil spray, Met a girl and wish I had got her name, she had dark long hair, has a wee boy, an absolute wee stunner, well I went in feeling my age , 60 plus, wasn’t feeling great, well this girl made my day, so helpful, friendly and so pleasant, just wanted to say thank you and let your boss know you are amazing 🤩
I submitted an order to BP and the Town line in the address was not correct although the postcode etc was. I emailed BP over the Bank holiday weekend to confirm my correct address and Ann sent me an email confirming the address had been updated. The customer service I received was above and beyond thank you Ann.
BPerfect Cosmetics is a beauty and well-being company that specializes in a diverse range of makeup, skincare, and beauty products. Catering to beauty enthusiasts, the company offers an extensive selection of items designed to enhance personal style and promote self-expression. Customers can explore various products including foundations, concealers, bronzers, and skincare gift sets, all aimed at providing quality solutions for their beauty needs. The company operates an online platform at www.bperfectcosmetics.com, where it facilitates shopping for a global customer base. BPerfect Cosmetics also emphasizes convenience with offerings such as free shipping for orders over £45 within the UK and Ireland, as well as worldwide shipping options. By providing a mix of essential beauty products and innovative gift sets, BPerfect Cosmetics aims to meet the demands of modern consumers looking for effective and stylish beauty solutions.
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