Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

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Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

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Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

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Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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All reviews

999 total • Write a review

Showing 481 - 490 of 995 reviews
JB

Delivery process wasn't the best

Delivery process wasn't the best. The 2 seat sofa was well packed and undamaged. I live in an over 50s building and the front door is wide to accommodate wheelchairs, but the box had to be squeezed through. The 2 man delivery left it in a corridor outside my flat. Luckily a passing electrician helped me carry it inside. To be fair, I was well informed of the date and time of delivery, and they called me an hour before they arrived, so that was good.

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J

Excellent service

The 5 items of furniture were delivered on time and quickly taken upstairs (despite being very heavy). The men were careful, efficient and polite.

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HG

Great service ,I'm time delivery men…

Great service ,I'm time delivery men very polite

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P

No chosen room delivery

The two man team turned up and said they were not paid to take to the room even though I had paid the extra. The item was then taken up the stairs and my wife was told it would not fit up the 2nd, which are actually larger than the first flight. They then left the bed in another room. To rectify this I will now have to spend more money through task rabbit as it is a 2 man job. I would not recommend or use again.

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PK

Good service.

2 delivery men arrived and soon exchanged our mattress for another as arranged. The guys were quick, efficient and polite. Good service.

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J

Kept me updated with the order all the…

Kept me updated with the order all the way, gave me a3hour time slot 11-2 delivered at 11 .30

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EI

Delivered on time and with care

Delivered on time and with care. Couldn't fault.

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SM

Couldn’t fault them

Couldn’t fault them. All went perfectly

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MS

Perfect delivery!

Two extremely helpful young men delivered my heavy table. Not very easy to manoeuvre it into the dining room but they were obviously experienced in their craft! It was a very hot day and they accepted cold drinks to take with them on their way to the next delivery. Very happy with the delivery.

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E

This courier company is abysmal

This courier company is abysmal , they have done this twice now when delivering . Call at 0700 we will be with you by 0800 at the latest 0830 and turn up at 0930. No apology nothing , you give a 3 hour window don’t set expectations by calling and then being an hour late.

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