berls.com

4.923 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.923 out of 5 stars
Excellent
5 out of 5 stars
953
4 out of 5 stars
31
3 out of 5 stars
7
2 out of 5 stars
4
1 out of 5 stars
5
1,000 reviews in total

Review summary

berls.com is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Martina was amazing and made this…

Martina was amazing and made this transaction super easy! She helped me find the product that suited our needs and it a...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great customer service

Great customer service . Informative of there products . I asked for parts using a model number and serial number got th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great prices & great service

Great prices & great service. Always a great experience with Berls.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good service!

The product was correct and shipped out quickly. The price was competitive. I would order from Berl's again.

0
0
🔥 High engagement

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customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Quick and fair market value

Quick and fair market value

Helpful?
ECS
ECS
1 reviews
over 1 year ago
5 out of 5 stars

Great price and quick shipping.

Great price and quick shipping.

Helpful?
Kevin
Kevin
1 reviews
over 1 year ago
5 out of 5 stars

Purchased

Purchased, delivered past, everything was included, and as it specd out. Will buy again.

Helpful?
John
John
1 reviews
over 1 year ago
5 out of 5 stars

Quick delivery and friendly service

The purchase went through quickly. While there was a problem, the representative reached out quickly via phone and email. The issue was resolved quickly and the water fountain was delivered within days! Everything was in there and it was fine.

Helpful?
over 1 year ago
5 out of 5 stars

Superior Customer Service

My boss sent me link to a product to order on berls.com He asked that I choose express shipping. Very soon after I placed my order, I was contacted to let me know that I could save money and time sending the order ground service due to the close proximity of the delivery location. They didn't have to do that. During a time when so many things are automated, it was a pleasant surprise to receive this level of customer service.

Helpful?
Prez
Prez
1 reviews
over 1 year ago
5 out of 5 stars

great product

great product, price and delivered

Helpful?
Quinsie
Quinsie
1 reviews
over 1 year ago
5 out of 5 stars

Highly recommend!!

The customer service for this company is absolutely incredible! Martina went above & beyond to help me with my order which was delayed (to no fault of theirs) due to a delay in component production of the manufacturer. I would recommend everyone order from this company!! So happy with our purchase, product & the interactions with this company.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

They called to make sure the shipping…

They called to make sure the shipping was the way I wanted it and that I wasn't surprised by a signature requirement. Then the item was quickly shipped and arrived in great condition.

Helpful?
over 1 year ago
5 out of 5 stars

Website was easy to navigate

Website was easy to navigate. The order was shipped quickly and was received within 5 days. I would definitely use them again.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Product was easy to find

Product was easy to find, had it available, and it shipped out same day!

Helpful?
Kyle
Kyle
1 reviews
over 1 year ago
5 out of 5 stars

Awesome service

Very fast shipping. Packing of product was great and box was labeled appropriately. No complications or issues with ordering. Was kept up to date on shipping.

Helpful?
Michael
Michael
1 reviews
over 1 year ago
5 out of 5 stars

I contacted Berls to see if you…accepted PO's

I contacted Berls to see if you accepted purchase orders for the parts I needed. I was told yes we do, let me know what you need and I will send a quote right over. I got the quote, did the paperwork on my end placed the order and within a couple of days had the parts .

Helpful?
over 1 year ago
5 out of 5 stars

Easy online ordering

Easy online ordering, product was delivered in 2 days. Never had an issue with Berl's. Thanks Mike Maintenance Director Ragsdale YMCA

Helpful?
over 1 year ago
5 out of 5 stars

Order and Pick-Up

Easy ordering and pick up with a discount. Very friendly staff.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Super quick and easy.

Super quick and easy.

Helpful?
Michael V
Michael V
1 reviews
over 1 year ago
5 out of 5 stars

Fast service

Fast service

Helpful?
Sean
Sean
1 reviews
over 1 year ago
5 out of 5 stars

Needed a replacement hand dryer

Needed a replacement hand dryer, went with the same model to make installation easy. Arrived quickly and installed the same day. Will be my first stop if the other old hand dryer needs replacing.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

I enjoyed the ordering process

I enjoyed the ordering process. Especially not having to register with a password and the such. That can take forever sometimes filling out so much information.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Kelly in parts went above and beyond to…

Kelly in parts went above and beyond to help me understand the part was correct and made sure the installation was correct.

Helpful?
Jamie
Jamie
1 reviews
over 1 year ago
5 out of 5 stars

I LOVE working with my sales rep

I LOVE working with my sales rep - Kelly Meyers! She is ALWAYS so professional, helpful and extremely knowledgeable about many of the product lines I inquire about! We have worked on MANY projects together. She is the reason I buy from Berl's!

Helpful?

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