Bank of China is a good and very…
Bank of China is a good and very trustworthy bank and is trusted by its customers and investors.
Bank of China is one of the most international and diversified banks in China, offering a comprehensive range of financial services both domestically and in over sixty countries worldwide. The company primarily operates in commercial banking, providing corporate finance, personal finance, and financial market services. Additionally, it manages investment banking, insurance, direct investments, investment management, fund management, and aircraft leasing through its subsidiaries. The bank caters to a diverse customer base, including individual clients, small to medium-sized enterprises, and large corporations. Its services include online banking, personal loans, investment products, wealth management, and trade finance, designed to meet the financial needs of its clients in a globalized economy. Through its extensive network and financial expertise, Bank of China aims to support its customers in achieving their financial goals.
Reviewers frequently report negative experiences with Bank of China, citing customer pain points more often than praise. Common complaints include customer, account, know, money.
Overall sentiment is predominantly negative based on 7 reviews and an average rating of 1.9 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.9 | 7 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
“Demanded information between a customer and a third party company that I have no relation with, under threat of freez...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.9 out of 5 (poor) | 33 out of 100 | — | 7 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 |
Bottom line: Bank of China is #5 of 5 on overall rating in this group.
7 reviews of Bank of China. Filter by what matters to you.
Quick answers to the questions people ask most.
Yes, Bank of China is a legitimate financial institution with a significant number of reviews reflecting customer experiences. While the bank has a mix of ratings, many customers find it trustworthy, highlighting its reliability in various financial services.
No, Bank of China is not a scam. Verified reviews indicate that while some customers have faced issues with customer service and response times, the bank operates legitimately and offers a range of financial products.
Bank of China provides a wide range of financial services including personal banking, corporate banking, investment services, and international trade services. Customers have noted both positive and negative experiences with these services.
Bank of China accepts various payment methods including bank transfers, credit and debit cards, and mobile payments. However, some customers have expressed frustration with the app's verification methods.
Customers can reach Bank of China's customer support through their official website, by phone, or by visiting local branches. However, reviews indicate that response times may be slower than expected.
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Bank of China is one of the most international and diversified banks in China, offering a comprehensive range of financial services both domestically and in over sixty countries worldwide. The company primarily operates in commercial banking, providing corporate finance, personal finance, and financial market services. Additionally, it manages investment banking, insurance, direct investments, investment management, fund management, and aircraft leasing through its subsidiaries. The bank caters to a diverse customer base, including individual clients, small to medium-sized enterprises, and large corporations. Its services include online banking, personal loans, investment products, wealth management, and trade finance, designed to meet the financial needs of its clients in a globalized economy. Through its extensive network and financial expertise, Bank of China aims to support its customers in achieving their financial goals.
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