ATG Tickets is a leading online platform for purchasing theatre tickets across the UK, catering to a diverse audience of entertainment enthusiasts. With access to over 40 theatres, the company specializes in providing tickets for a wide range of performances, including plays, musicals, concerts, and comedy shows. Customers can enjoy transparent booking fees and direct ticket purchases from venues, ensuring a straightforward buying experience. The platform offers a variety of ticket options, catering to different budgets with prices starting as low as £15. ATG Tickets also features exclusive benefits for members and regularly updates its offerings with new shows and performances. This focus on customer service and a wide selection of entertainment options makes ATG Tickets a preferred choice for theatre-goers seeking memorable experiences.
ATG Tickets receives overwhelmingly positive feedback for its exceptional customer service and efficient booking process. Reviewers frequently highlight the helpfulness of staff members like Sayeda, Emma, and Alice, who provide friendly and professional assistance, making ticket exchanges and bookings straightforward.
Many customers appreciate the quick resolution of issues, such as reissuing tickets and applying vouchers, often receiving immediate support when they encounter problems. However, a few negative reviews mention frustrations with the booking process, particularly regarding the application of gift card vouchers, which some found confusing. Despite these isolated complaints, the overall sentiment remains highly favorable, with most consumers praising the service quality and responsiveness.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I made a ticket exchange request on a Friday evening - I was expecting to wait for a written response a few days down...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Entertainment & Events.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | — | 60 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.1 out of 5 (good) | — | 999 |
Bottom line: ATG Tickets is #1 of 5 on overall rating in this group.
60 reviews of ATG Tickets. Filter by what matters to you.
Vor Ort kann man leider nur elektronisch zahlen. Und obwohl ich das Angebot mit Kreditkarte und ApplePay, GooglePay etc. gut finde - Bargeld auszuschließen geht gar nicht. Natürlich sind die Künstler toll und der Veranstaltungsort eigene Unternehmen, die Bewertung bezieht sich ausschließlich auf eine Entscheidung der ATG Entertainment GmbH
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ATG Tickets is a leading online platform for purchasing theatre tickets across the UK, catering to a diverse audience of entertainment enthusiasts. With access to over 40 theatres, the company specializes in providing tickets for a wide range of performances, including plays, musicals, concerts, and comedy shows. Customers can enjoy transparent booking fees and direct ticket purchases from venues, ensuring a straightforward buying experience. The platform offers a variety of ticket options, catering to different budgets with prices starting as low as £15. ATG Tickets also features exclusive benefits for members and regularly updates its offerings with new shows and performances. This focus on customer service and a wide selection of entertainment options makes ATG Tickets a preferred choice for theatre-goers seeking memorable experiences.
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