Alternative Airlines

4.841 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.841 out of 5 stars
Excellent
5 out of 5 stars
942
4 out of 5 stars
23
3 out of 5 stars
2
2 out of 5 stars
0
1 out of 5 stars
33
1,000 reviews in total

Review summary

Alternative Airlines is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

It was nice booking it,

It was nice booking it,

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Like booklng

Like booklng

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great service

Great service, always getting notifications and updates. Definitely I will book again.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The process is flirty fast

The process is flirty fast

0
0
🔥 High engagement

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Mboup
Mboup
1 reviews
4 months ago
5 out of 5 stars

Très bien passé

Très content

Helpful?
Bae Joe
Bae Joe
1 reviews
4 months ago
1 out of 5 stars

Fraud company

Fraud company

Helpful?
Tiernan Clive
Tiernan Clive
1 reviews
4 months ago
5 out of 5 stars

It was amazingly easy to navigate the…

It was amazingly easy to navigate the site and book my flights . Easy and convenient payment options, it made the entire trip a lot more relaxing knowing everything was taken care of. 100% would recommend.

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Ashlee Rhodes
Ashlee Rhodes
1 reviews
4 months ago
1 out of 5 stars

If I could give 0 stars

If I could give 0 stars, I would. I was charged $942 and only received $300/pp return due to them charging me in GBP even though I told the rep I was in the US. Highly disappointed. I will NEVER again use this company.

Helpful?
4 months ago
5 out of 5 stars

Alternative Airlines gave me the…

Alternative Airlines gave me the opportunity to be able to book a trip to see my family last minute for the summer, after not seeing them for almost two years. Thank you so much! Best service ever

Helpful?
Wane Meite
Wane Meite
1 reviews
4 months ago
5 out of 5 stars

Impeccable le voyage merci

Impeccable le voyage merci

Helpful?
4 months ago
1 out of 5 stars

I paid for my ticket but it turned out…

I paid for my ticket but it turned out to be fake. Was not refunded

Helpful?
Suky
Suky
1 reviews
4 months ago
5 out of 5 stars

Good customer care and quick response

Good customer care and quick response

Helpful?
4 months ago
5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Alternativeairlines! The customer service was outstanding—friendly, professional,quick,affordable and genuinely helpful.

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Brian Lewis
Brian Lewis
1 reviews
4 months ago
5 out of 5 stars

It would a blessing to have you apart…

It would a blessing to have you apart of our travel to see family, I will tell all my friends and friends about you all, Thanks much

Helpful?
Deonne Lewis
Deonne Lewis
1 reviews
4 months ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
CL
CL
1 reviews
4 months ago
5 out of 5 stars

Great service from booking to boarding

Great service from booking to boarding, simple and easy process. Thank you

Helpful?
Teresa Smalec
Teresa Smalec
1 reviews
4 months ago
5 out of 5 stars

Alternative Airlines is very easy to book secure travel that fits your budget

Alternative Airlines is very easy to use and really helps if you need to make secure travel plans but don't have all the funds ready. The payment plans are very affordable and many are interest-free.

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Jeff Delva
Jeff Delva
1 reviews
4 months ago
5 out of 5 stars

I received exceptional customer service…

I received exceptional customer service with my booking experience. I’m grateful for a smooth experience with alternative airlines.

Helpful?
4 months ago
1 out of 5 stars

★☆☆☆☆ Absolutely Unacceptable…

★☆☆☆☆ Absolutely Unacceptable Experience – Avoid This Agency at All Costs I had one of the worst experiences ever with Alternative Airlines. I booked a Turkish Airlines ticket through them, and when Turkish Airlines changed my flight schedule by more than 15 minutes, their own policy clearly stated I was eligible for a full refund without any deduction. Even Turkish Airlines' customer service confirmed this and told me that only the travel agency has the authority to process the cancellation and refund. Despite this, Alternative Airlines refused to cancel my ticket and claimed they were not authorized to do so — which is completely false. They kept giving me the runaround while I was losing time and money. This kind of behavior is deceptive and unacceptable. This is not the first time they acted irresponsibly. I also booked a flight to London and paid for my seat in advance, but when I checked in, I discovered that they never purchased my seat. It took multiple emails and phone calls over three days just to get a refund. Only after a lot of pressure did they finally manage to book my return seat. This company is completely unreliable, dishonest, and irresponsible. Their actions feel like fraud, and they should not be trusted with any bookings. I strongly warn others to stay away — book directly with the airline or through a trustworthy agency.

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4 months ago
5 out of 5 stars

The company is good always has…

The company is good always has solutions to help you find and help you very very much I'm very satisfied with them thank you

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Shericka F
Shericka F
1 reviews
4 months ago
5 out of 5 stars

Speedy boarding

Speedy boarding

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4 months ago
5 out of 5 stars

Smooth process great flight no.issues

Smooth process great flight no.issues

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Evey
Evey
1 reviews
4 months ago
5 out of 5 stars

Thats your Alternative

Great travel agency ..love the pay after option.. 3rd time booking with Alternative Airlines..haven't had any issues so far. I would definitely recommend booking with them .only con flight prices are higher.

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customer
customer
1 reviews
4 months ago
5 out of 5 stars

Brilliant and very helpful staff would…

Brilliant and very helpful staff would definitely recommend it .

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