Great service and excellent feedback
Great service and excellent feedback. Well done to the team and highly recommended.
Alternative Airlines is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
Great service, always getting notifications and updates. Definitely I will book again.
The process is flirty fast
Great service and excellent feedback. Well done to the team and highly recommended.
Easy and great experience for travel.
Everything was amazing. I can’t wait to go on my trip.
Perfect for perfect time
There was no hiccups at both check-ins
Fast and efficient.
It was easy to book
I had a problem with my youngest child being put down as an adult which caused problems with on line check in but when I got in touch the responses were very quick and the problem was also solved very quick.customer service did an amazing job and were very polite and professional.would definitely recommend.
Easy - Economical - Fast
Hassle Free
Where do I start… I needed to change my flights due to personal reasons, around 3.5 weeks before my flight. Joined live chat and started the process- I was told it was £60. Perfect, I paid it and waited for my new tickets within 10 mins I was then told the seats have increased and it’s £205… unhappy with this but feeling like I’m over a barrel I agree.. I get a payment link for £205.. I query this, I’ve already paid the £60 so it should be £145. I get told prices have increased again.. all this is in the space of 20 mins on a Sunday afternoon and it’s now £240. I request a refund of the £60 as I can book the same flights I want for £320 on their own website and say I will contact my bank. Live chat ends. I get an email asking me if I want to cancel or do I want to change flights? I send the same flights and get a payment link for £265! £200 increase in the space of 30 mins and double what I had already paid and £150 more than the flights are for sale in real time. So I contact easyJet out of interest, they tell me and it’s very easy to find on the website, that they charge a maximum of £50 per flight, per change. So why does alternative airlines feel it’s acceptable to double this charge and add an additional £65 on top!? Scammers! My bank is doing a chargeback, appalling way to run a company. I have screen shots of all of the above.
rapide fluide et très claire le seul bémol c'est que tout est en anglais pour ceux qui sont pas bilingue un peu complique dommage
The booking was so easy and the communications that I needed to add the flight to my app and itinerary were emailed directly to me in no time. Even with a flight hiccup I was able to find my reservation and chat with ease! Great booking experience
There were no delays in getting the confirmation it happened so quick
It was so easy and quick love it
Very quick and easy The website is straight forward and I like the fact it saves your data sometimes
I love this app
It was amazing! It made my financial management easier for me to pay at my own time. Thank you a lot for this.
Yet another simple and straight-forward booking experience with Alternative Airlines - no issues whatsoever. They are becoming my preferred method of booking long-haul flights.
Simplifying the process.
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