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Review summary
Access Training is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and expensive.
I had my practical training, as well as plumbing & s&y with Stuart. Lessons felt very relaxed and if anyone didn't understand he would always show you again, but if someone still couldn't grasp it, he would have another way to explain/show which you would understand. Its made me have a whole new level of confidence in passing this course. Also had my summative with Stuart and Adam. They gave you a lot of support and guidance but you still always did the work yourself, which is good.
Been doing my gas training with Access and it’s been a great experience so far - the webinars with Andy Sibley were brilliant - he’s a really knowledgeable guy with lots of experience in the field to draw from, and his webinars are really informative and helpful, a great introduction to the course and the trade as a whole. He will take the time to explain things in detail if you don’t quite understand and even though the webinars can be quite long, he breaks them up by having a laugh and a bit of banter with everyone in the class. Really approachable guy who creates a relaxed, supportive and informative learning environment.
The practical gas training at the Edenbridge Centre with Stuart Sutton and Adam Lee was fantastic too - again, two really knowledgeable tutors with heaps of experience in the trade who both go to great lengths to support everyone in the class and equip you with all the training you need to succeed in both the course and out in the field once qualified. Stuart was great when I was struggling with the pipe bending aspect of the training - I was absolutely hopeless at first but he went out of his way to make sure I left the training centre at the end of the week fully confident in pipe bending having taken the time to teach me the techniques in a way that I better understood. Adam was brilliant during the assessment week in helping me navigate my write-ups for my portfolio - any questions that I had he was more than happy to take the time to answer them in detail, or if there was anything I didn’t understand about the formatting or layout of the portfolio he would sit down and walk me through it. I’m now onto the portfolio stage of my training before taking my ACS and I couldn’t feel better equipped for it thanks to the help of these guys. Great course, great people!
Have just been doing my ACS gas revision. Andy Sibley has been a brilliant tutor all through the course. He explains things clearly, makes the webinars fun, is engaging and is just a great teacher. He has also taken time to personally help me a few times, which is very kind and generous. Thanks Andy..
Paul who was doing the webinars was very good, lots of interaction with questions and his all round knowledge. Made this an enjoyable course to do so great experience
Did the level 2 plumbing with Paul, he is great, really experienced, funny and gave us lots of insights. You can see he is genuinely dedicated to our learning and has lots of experience to back it up.
Just been doing my electrical course in Cardiff. James the instructor was great knowledgeable very helpful, patient and encouraging. Definitely give him 5 stars.
Excellent trainers and assessors at Access Training. Although I was apprehensive about both the practical training and assessment, the professionalism of the Access team enabled me to give my best and complete the course. I would thoroughly recommend Access Training to people of all ages, looking to pursue a career as an electrician.
Craig is an absolute gem. No end to the help he will give you. So much work done on extra resources. I highly recommend the book he created as well, that really explains a lot and busts all the jargon.
Genuinely a fantastic assessor. If you end up with Craig you will fly through your nvq. Superb.
Thank you Craig.
I'm doing a premier electrics course and it's been the smoothest experience to joining the electrics industry. HUGE thanks to Simon,Neil and Anthony for helping throughout the journey. From Theory exams to practical training I've been given amazing guidance and understanding throughout!! Thank you guys!
Adam Lee made it great; he was invaluable, answered all our questions with a smile on his face, strict in certain places where he needed to be, like wearing safety shoes, and made us repeat tasks to make sure we get it right in the future and embedded the safe course of action when doing tasks, great help with tools, overall experience 10/10 with Adam specifically thanks a lot forever grateful
I would like to thank Adam Lee in Access Training @ Welwyn Garden City for his dedicated support during the training and profound explanation for all questions. He was so helpful and demonstrated different examples from real-life experience.
Cheers Adam
⭐ 1 Star — Poor Support, Misleading Promises, and Not Worth the Money
I regret signing up with Access Training UK. What was sold to me as a flexible, supportive course for career changers has turned out to be frustrating, disorganised, and overpriced.
Since April 2025, I’ve been trying to resit two exams with no success. Despite being on sabbatical leave and repeatedly contacting their team, I’ve had no meaningful help, no clear dates, and no urgency. Head Office takes days to respond to emails, even when I’ve stated clearly that I’m working to a deadline before returning to work in September.
They’ve offered resits in Cardiff and Welwyn Garden City — hundreds of miles from where I live in Yorkshire, which is completely unrealistic. Manchester was later suggested, but only after I chased multiple times — and that’s still not ideal.
The practical training I did in January was intense and not beginner-friendly. You’re expected to learn a huge amount in a few short weekends with limited instruction. There’s no real student network or support — just isolation and pressure to learn fast from a few webinars and self-study resources. I had to buy all the key textbooks myself, even though I was told materials were included.
You’re also charged £50 for each exam resit, with only a vague breakdown of what areas you did poorly in — no real feedback or support to help you pass next time. Multiple students I spoke to had the same experience.
Worst of all, it felt like they didn’t even contact me about practical training until my payment plan was nearly complete — once they’d secured my money, the support basically disappeared.
Access Training promise flexibility, support, and a clear path into the trades. In my experience, it’s just an expensive sales pitch with poor delivery, limited support, and hidden costs.
Avoid making the same mistake I did.
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