Review summary

247 Home Rescue is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

I am very happy.

I am very happy. Excellent service.

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R
Great experience

Thomas, the engineer was very friendly and knowledgeable. He offered fantastic customer service. Highly recommended

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M
Great job

Called in advance, turned up on time, polite on arrival, left no mess. Perfect!

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T
Unexpected Call… Great Result

The call initially came out of the Blue late evening as I was looking at and comparing the quote with my existing cover. The agent was able to put me at my ease by providing evidence of his authenticity. He outlined in a little more detail the main benefits and answered my questions making sure I understood

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Showing 331 - 340 of 996 reviews
GB

First rate engineer

The team were very professional in arranging the servicing arrangements and Thomas our engineer was first rate. Thomas was courteous and very professional he called in advance to let us know he was on his way well within the allotted timeframe offered by 24/7.

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S

Very good service

Very good service. Stuart the engineer was very polite. No problems

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b

A excellent company

A excellent company. just had our annual boiler safety check. Andrew Maher the 24/7 engineer was great

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M

Very pleased with the company's…

Very pleased with the company's customer service agent who guided through various service options in a clear and helpful way. Impressed and hopefully, long may continue if as and when I need a repair in the future

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MA

Excellent 👌

This is a very genuine review.I had one hell of a nightmare last night with a flooding toilet.Called 247 rescue early this morning, prompt on answering the phone.The customer service team were excellent.They sorted an engineer visit within a couple of hrs.I received a text to let me know the engineer was on his way. Shane turned up on time and was very polite and ask me if he should take his shoes off. He took time to listen about the problem I had with the leak😀Shane explained and assured me on exactly what he was going to do to put it right,he did exactly that👍.He offered some good advice before leaving.He left my bathroom very tidy. 247 thank you and a big thank you Shane.247 rescue should feel very proud to have this young man working for your company.💯👌

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M

Good engineer (Azaz)

Good engineer (Azaz). Very polite and helpful; he clearly knew what he was doing and took the time and trouble to explain things thoroughly. Recommended.

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GC

Highly recommend engineer Robert Mardch

Highly recommend engineer Robert Mardch Arrived on time, carried out the annual boiler service making sure was all safe for peace of mind thank you

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PT

Mark was very polite and professional

Mark was very polite and professional

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k

Engineer Tendai was quite professional…

Engineer Tendai was quite professional and polite and explained the overall process. Overall happy with the service provided by the 247 team

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MI

Very happy with the boiler service…

Very happy with the boiler service completed by Lee. He was very thorough and took the time to explain what he was doing.

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