This place is a zero
This place is a zero. I ordered wristbands as a memorial for my brother who passed away. I did not receive them and their customer service person, Dawn, has not been helpful. She outright lied to me and said they had to file a claim with UPS within 30 days but if you look at UPS website it states 60 days. She sent me a photo of a door with a package sitting by it but it was not my door. Then she had the nerve to offer me a discount code to place another order! Why would I order more when I paid them $207 for an order I never received. This is the most ridiculous customer service support I have ever heard of. Obviously this place deserves zero business because they do not respect their customers or the money spent with them. I wish I had read reviews before ever placing an order with them. I’m filing a complaint with BBB and my credit card company since this company doesn’t seem to have any customer service and doesn’t feel the need to assist. Please do not order from this place. I lost my oldest brother at 35 and wanted a nice memorial to hand out to his friends, family and coworkers. I thought this would be nice but it has turned into a $207 ripoff.