Service and the quality is very nice.
Service and the quality is very nice.

9 months ago
Worst service. Not all items are delivered. Different flowers delivered than what I ordered.
9 months ago
Hi, I have placed an order for today. Order Id-508044533010 but stale flowers got delivered. I had to pay 883rs for the stale flowers I reached out to your customer care but didn't get any support.... See more
9 months ago
Fake never order frm them they won't deliver rather take ur money
9 months ago
Worst service received as look like untrained run this app and earning money to make us fool only I ordered online that should be delivered from 10am - 2 am and i was shocked to see order has deliver... See more
Service and the quality is very nice.
Great service
Awesome. Very nice experience.
This is the best website i have ever used ❤️🔥
Ek dum tasty cake.. bahut hi acha experience tha. Sabhi ko order Krna chahiye cake
Awesome cake, 30 minute delivery... Awesome
Winni app se maine ek cake order kiya tha bahut hi achaaa aaaaya cake
Bahut hi acha cake tha maine apne birthday pad order kiya tha
I'm ordered a mini chocolate cake which is very delicious and fresh🤤.
Best Cakes and cookies I've ever ordered
1st time i order the Cake from winni the presentation is good.... Thanku Winni.. For good service
pathetic service and no customer service at all don't even think of ever ordering from them
DON'T EVEN THINK TO ORDER. It was a worst decision to order gift and flowers from Winni on valentines day. They didn't deliver the order and not even responded through out the day. Worst service, they are playing with customers emotions.
Cake totally damaged and also refuse to return the cake i am not happy with the service and behaviour
Worst service. Cheap products. I had ordered birthday cake and a flower bouquet which looks very beautiful on their website. But they sent some local cake and cheap flower bouquet. The flower bouquet looked of 100 rs . I had paid 649 on app just for the bouquet and with cake total was 1439. Very cheap app, pathetic service
First of all this winni app deliver very late and secondly they delivery in very bad condition, like my cake was Fully melted
Worst site ever. Won’t ever order from the site. I ordered for valentines late night I get a message that too much of orders we will try to deliver. Today I got email that recipient is not responding to calls so cancelled the order. There was not even a miss call from an unknown number.
Yesterday one of my friends wedding in HYD, flowers to be delivered at Marriage hall, WINNI returned because person not answered phone. Person is head of the house busy in marriage arrangements. Winni doesn't have common sense that its the same wedding and written names of the couple and the address of convention center, why don't they deliver that. Ridicules service
This is the worst experience ever. I placed my order on 13th February, by the time I am writing the feedback its 15th February 4.00Pm. I have not received my order but the order status shows as delivered. No customer support to resolve my issue, no one responds to my email. Looks like this is a scam website which doesn’t actually sell anything but charges the customer.
I ordered for Valentines day 6 rose Bouquet and cake, only I received the cake, I contact the customer care is useless I requested for refund and not get refund for the item which is not I received one of the wort online platform and worst experience, only I received late night message 2 items delivered, but not the Bouquet, very unprofessional system and team.
Based on analysis of 428 reviews rated 1-2 stars for Winni
“Worst service”
“Worst service”
“I’ve been a loyal customer of Winni for years, but this recent experience has completely shattered my trust”
“It would mean a lot to ensure the recipient's experience is made special and memorable but they denied and there was...”
“Hi, I have placed an order for today”
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Winni is an online platform specializing in the delivery of cakes, flowers, and gifts across India and internationally. The company caters to a diverse customer base, including individuals seeking to celebrate special occasions, express sentiments, or simply brighten someone's day with thoughtful gifts. With a coverage of over 18,000 pin codes in India and services extending to 40 countries worldwide, Winni provides convenient delivery options such as same-day, midnight, and fixed-time deliveries. The product range includes a variety of cakes, from photo and kids' cakes to unique designs like pinata and pull-me-up cakes. In addition, Winni offers a selection of flowers, personalized gifts, plants, and chocolates, designed to suit various occasions and preferences. By combining quality products with reliable delivery services, Winni aims to meet the gifting needs of its customers while ensuring a seamless online shopping experience.
Winni receives a significant amount of negative feedback, with many customers expressing dissatisfaction with the quality of cakes and the reliability of delivery. Reviewers frequently report receiving stale or damaged products, with some stating that their orders were not delivered at all, despite payment. Complaints about poor customer service are also prevalent, with many describing interactions with unhelpful agents and a lack of empathy. On a more positive note, some customers appreciate the service they received and express gratitude for the cakes that were delivered on time. However, these positive experiences are overshadowed by the numerous accounts of disappointment and frustration. Overall, Winni struggles to meet customer expectations, leading to a predominantly negative sentiment.
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