Knowledgeable, helpful, and patient team
The team was wonderful helping me resolve an email issue that turned out to be a problem with my iPhone, not with the WHC services. Incredibly knowledgeable and patient.

Web Hosting Canada receives high praise for its excellent service and responsive support, with many reviewers highlighting the professionalism and knowledge of the staff. Customers frequently mention the quick resolution of issues, noting that agents are understanding and cooperative, which enhances the overall experience. However, some users express concerns about the decline in support quality, citing delayed responses to tickets and intermittent issues that have caused stress. While many have enjoyed a great experience over the years, a few long-term clients report recent frustrations with customer service. Overall, the company maintains a strong reputation for service, but there are indications that support consistency may need attention. The sentiment is predominantly positive, reflecting a solid customer base.
0 months ago
Excellent service and fast every Time
A month ago
I called to suspend the hosting because I need 8 to to 10 months to redevelop my family website. The agent was very understanding and cooperative.
A month ago
Very knowledgeable and professional customer service.
A month ago
For several years, WHC has been at the top of my list when it comes to technical support. As a reseller, I’ve been extremely happy with the product and services provided, and the consistently excellen... See more
The team was wonderful helping me resolve an email issue that turned out to be a problem with my iPhone, not with the WHC services. Incredibly knowledgeable and patient.
It feels good to receive friendly and expert service.
Best Costumer service ever!
Justin A helped me recover vital information for my company from my email server. I cannot stress how important that information was. This is amazing customer support. The kind you can depend on.
Réponse rapide et efficace. Merci !
Thank you very much,
fast and helpful ! Thx again!
À chaque fois , mon problème se règle rapidement. C'est un plaisir de communiquer avec vous.
Julia est une employée compétente. Elle connaît bien son travail. À cause de sa patience et de sa dextérité, elle a aidé à solutionner mon problème. Cette compagnie offre des services de qualité. Elle offre une interface facile à naviguer. Je la recommande grandement.
Super helpful and attentive customer support. They are Canadian owned and run, and during precarious times like this, I want to support Canadian companies! What a wonderful and competitively priced and feature run company!
Le problème a été résolu par un tecnicien. Chabot ne fonctionne jamais bien...
Absolute terrible customer service. Left a sour taste in my mouth. I couldn’t recommend them less. You’re far better off going to their competitors, and it’s frequently less expensive. Such a sad reality for a Canadian business. Shame on you.
Webstuff is always hard if you aren't well versed in DNS and such, but the folks at WHC support are amazingly responsive. It was easy to get a human to help, and my issues were resolved quickly by friendly and professional agents. Thank you for being an awesome Canadian company I am proud to have made the switch!
Tech support Fabian fixed all the issues I was having. 20 * rating. Its not really a surprise because everyone at web hosting canada are always helpful and friendly not to mention their prices & services are great. I've been with them for at least 6 years. Thank you.
Very good services
I found WHC to be very difficult to deal with. I finally had to move my domain to another hosting service. Once initiated, I sent all mail from WHC to trash. In a move pf petty vindictiveness, WHC added a small charge to my billing (after I initiated the process to move), then added a 5000% penalty to the charge. During the process, I wanted, and could not find out how to close my account. AI advises that one has to write to them to ask permission to close one's account. I plan to write to them, indeed.
I had a problem setting up my new email accounts. I worked with the AI chat "person" for a while and that was pretty good. However, there was one issue that was unresolved so it was turned over to a Technical Support Expert. Wow! Albert Einstein once said, "If you can't explain it simply you don't understand it well enough." Well, WHC obviously has people who DO understand it well enough! I'm very grateful and highly impressed with the technical support operation at this company. Best I've ever encountered!
Nelly was able to fix my issue within minutes so that I could set up my new email. I'm not fond of the chatbot feature, as it rarely solves my problem, but the human tech support at WHC is stellar. There's something to be said for the human touch! Thanks, Nelly! You're the best! Nicky
Awesome Customer Service!
WHC their Pro Services, customer support and all of their other help are above 5 star rating. Saila, Claire, Yann and all of the other people at WHC who have helped me. I highly recommend WHC they deserve way above a 5 star rating.
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Web Hosting Canada (WHC) is a Canadian-based company specializing in a wide range of web hosting services. Their offerings include shared hosting, Virtual Private Servers (VPS), dedicated servers, and managed WordPress hosting, catering to both individual users and businesses seeking reliable online solutions. WHC also provides domain registration services, including domain name searches, transfers, and auctions, along with website migration support to assist customers in transitioning to their platform. The company targets a diverse clientele, from small businesses to larger enterprises, looking for secure and efficient web hosting options. In addition to hosting services, WHC offers various online marketing tools, business email solutions, and SSL certificates to enhance website security and performance. With a commitment to customer support, WHC ensures that clients have access to expert assistance 24/7, making it a suitable choice for those seeking dependable web hosting services in Canada.
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