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HomeElectronics & TechnologyWeb Hosting Canada Reviews
Web Hosting Canada logo

Web Hosting Canada Reviews

4.566666666666666 out of 5 stars
4.566666666666666 out of 5 stars
4.6
|Excellent|60 reviews

Last reviewed 4 weeks ago

TrustScore

4.6
4.566666666666666 out of 5 stars
Excellent
5 out of 5 stars
51
4 out of 5 stars
1
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
4
60 reviews in total

Review summary

Web Hosting Canada receives high praise for its excellent service and responsive support, with many reviewers highlighting the professionalism and knowledge of the staff. Customers frequently mention the quick resolution of issues, noting that agents are understanding and cooperative, which enhances the overall experience. However, some users express concerns about the decline in support quality, citing delayed responses to tickets and intermittent issues that have caused stress. While many have enjoyed a great experience over the years, a few long-term clients report recent frustrations with customer service. Overall, the company maintains a strong reputation for service, but there are indications that support consistency may need attention. The sentiment is predominantly positive, reflecting a solid customer base.

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Based on reviews, created with AI

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See what reviewers are saying

Marc Petit
Marc PetitFeatured

0 months ago

5 out of 5 stars

Excellent service and fast every Time

Excellent service and fast every Time

Leslie Baeta
Leslie BaetaFeatured

A month ago

5 out of 5 stars

I called to suspend the hosting because…

I called to suspend the hosting because I need 8 to to 10 months to redevelop my family website. The agent was very understanding and cooperative.

A D
A DFeatured

A month ago

5 out of 5 stars

Excellent Customer Service

Very knowledgeable and professional customer service.

Sean Frederick
Sean FrederickFeatured

A month ago

2 out of 5 stars

Strong product, but support has taken a concerning turn

For several years, WHC has been at the top of my list when it comes to technical support. As a reseller, I’ve been extremely happy with the product and services provided, and the consistently excellen... See more

Filter by rating:
CyberWrek
CyberWrek
1 reviews•New Reviewer
3 months ago
5 out of 5 stars

Knowledgeable, helpful, and patient team

The team was wonderful helping me resolve an email issue that turned out to be a problem with my iPhone, not with the WHC services. Incredibly knowledgeable and patient.

Helpful?
Dan White
Dan White
1 reviews•New Reviewer
3 months ago
5 out of 5 stars

It feels good to receive friendly and…

It feels good to receive friendly and expert service.

Helpful?
Saeed Saraei
Saeed Saraei
1 reviews•New Reviewer
3 months ago
5 out of 5 stars

Best Costumer service ever!

Best Costumer service ever!

Helpful?
Jules-Pierre Malartre
Jules-Pierre Malartre
1 reviews•New Reviewer
3 months ago
5 out of 5 stars

Best tech service EVER

Justin A helped me recover vital information for my company from my email server. I cannot stress how important that information was. This is amazing customer support. The kind you can depend on.

Helpful?
Carmen Ferlatte
Carmen Ferlatte
1 reviews•New Reviewer
3 months ago
5 out of 5 stars

Réponse rapide et efficace

Réponse rapide et efficace. Merci !

Helpful?
Irek Lohazyak
Irek Lohazyak
1 reviews•New Reviewer
3 months ago
5 out of 5 stars

Thank you very much,

Thank you very much,

Helpful?
Eric Lavoie
Eric Lavoie
1 reviews•New Reviewer
4 months ago
5 out of 5 stars

fast and helpful

fast and helpful ! Thx again!

Helpful?

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Mario Pelchat
Mario Pelchat
1 reviews•New Reviewer
4 months ago
5 out of 5 stars

persévérant et problème réglé

À chaque fois , mon problème se règle rapidement. C'est un plaisir de communiquer avec vous.

Helpful?
FL
FL
1 reviews•New Reviewer
4 months ago
5 out of 5 stars

Julia est une employée compétente

Julia est une employée compétente. Elle connaît bien son travail. À cause de sa patience et de sa dextérité, elle a aidé à solutionner mon problème. Cette compagnie offre des services de qualité. Elle offre une interface facile à naviguer. Je la recommande grandement.

Helpful?
Katherine
Katherine
1 reviews•New Reviewer
4 months ago
5 out of 5 stars

Super helpful and attentive customer…

Super helpful and attentive customer support. They are Canadian owned and run, and during precarious times like this, I want to support Canadian companies! What a wonderful and competitively priced and feature run company!

Helpful?
Michel Giroux
Michel Giroux
1 reviews•New Reviewer
4 months ago
5 out of 5 stars

Le problème a été résolu par un…

Le problème a été résolu par un tecnicien. Chabot ne fonctionne jamais bien...

Helpful?
Olivier Therien
Olivier Therien
1 reviews•New Reviewer
4 months ago
1 out of 5 stars

Absolute terrible customer service

Absolute terrible customer service. Left a sour taste in my mouth. I couldn’t recommend them less. You’re far better off going to their competitors, and it’s frequently less expensive. Such a sad reality for a Canadian business. Shame on you.

Helpful?
Jennifer Jones
Jennifer Jones
1 reviews•New Reviewer
4 months ago
5 out of 5 stars

They made the hard stuff work!

Webstuff is always hard if you aren't well versed in DNS and such, but the folks at WHC support are amazingly responsive. It was easy to get a human to help, and my issues were resolved quickly by friendly and professional agents. Thank you for being an awesome Canadian company I am proud to have made the switch!

Helpful?
Eric Villeneuve
Eric Villeneuve
1 reviews•New Reviewer
4 months ago
5 out of 5 stars

Tech support Fabian fixed all the…

Tech support Fabian fixed all the issues I was having. 20 * rating. Its not really a surprise because everyone at web hosting canada are always helpful and friendly not to mention their prices & services are great. I've been with them for at least 6 years. Thank you.

Helpful?
Serge-André Guay
Serge-André Guay
1 reviews•New Reviewer
4 months ago
5 out of 5 stars

Very good services

Very good services

Helpful?
Scully
Scully
1 reviews•New Reviewer
4 months ago
1 out of 5 stars

WHC is very difficult.

I found WHC to be very difficult to deal with. I finally had to move my domain to another hosting service. Once initiated, I sent all mail from WHC to trash. In a move pf petty vindictiveness, WHC added a small charge to my billing (after I initiated the process to move), then added a 5000% penalty to the charge. During the process, I wanted, and could not find out how to close my account. AI advises that one has to write to them to ask permission to close one's account. I plan to write to them, indeed.

Helpful?
Lloyd McTaggart
Lloyd McTaggart
1 reviews•New Reviewer
4 months ago
5 out of 5 stars

I had a problem setting up my new email…

I had a problem setting up my new email accounts. I worked with the AI chat "person" for a while and that was pretty good. However, there was one issue that was unresolved so it was turned over to a Technical Support Expert. Wow! Albert Einstein once said, "If you can't explain it simply you don't understand it well enough." Well, WHC obviously has people who DO understand it well enough! I'm very grateful and highly impressed with the technical support operation at this company. Best I've ever encountered!

Helpful?
Nicky Lehwald
Nicky Lehwald
1 reviews•New Reviewer
5 months ago
5 out of 5 stars

Issue fixed within minutes

Nelly was able to fix my issue within minutes so that I could set up my new email. I'm not fond of the chatbot feature, as it rarely solves my problem, but the human tech support at WHC is stellar. There's something to be said for the human touch! Thanks, Nelly! You're the best! Nicky

Helpful?
Aditya Sofra
Aditya Sofra
1 reviews•New Reviewer
5 months ago
5 out of 5 stars

Awesome Customer Service!

Awesome Customer Service!

Helpful?
Kevin Scott
Kevin Scott
1 reviews•New Reviewer
5 months ago
5 out of 5 stars

WHC their Pro Services

WHC their Pro Services, customer support and all of their other help are above 5 star rating. Saila, Claire, Yann and all of the other people at WHC who have helped me. I highly recommend WHC they deserve way above a 5 star rating.

Helpful?
Previous123

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About Web Hosting Canada

Web Hosting Canada (WHC) is a Canadian-based company specializing in a wide range of web hosting services. Their offerings include shared hosting, Virtual Private Servers (VPS), dedicated servers, and managed WordPress hosting, catering to both individual users and businesses seeking reliable online solutions. WHC also provides domain registration services, including domain name searches, transfers, and auctions, along with website migration support to assist customers in transitioning to their platform. The company targets a diverse clientele, from small businesses to larger enterprises, looking for secure and efficient web hosting options. In addition to hosting services, WHC offers various online marketing tools, business email solutions, and SSL certificates to enhance website security and performance. With a commitment to customer support, WHC ensures that clients have access to expert assistance 24/7, making it a suitable choice for those seeking dependable web hosting services in Canada.

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Category

Electronics & Technology

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