Wetsuit Rental

4.943493150684931 out of 5 stars
4.9
Excellent584 reviews

TrustScore

4.9
4.943493150684931 out of 5 stars
Excellent
5 out of 5 stars
562
4 out of 5 stars
14
3 out of 5 stars
5
2 out of 5 stars
3
1 out of 5 stars
0
584 reviews in total

Review summary

Wetsuit Rental is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

They did it again!

They did it again! I rented a wetsuit for IM CA and they sent me a perfect match! It arrived a few days earlier than pro...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service

Excellent customer service. On time delivery. Will definitely use again.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Fantastic customer service and an…

Fantastic customer service and an overall wonderful experience!

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Will use again

Quality Wetsuit that arrived well in advance of my race. Easy return instructions. Helpful staff.

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0
🔥 High engagement

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JMac
JMac
1 reviews
over 7 years ago
5 out of 5 stars

This is our 8th year renting wetsuits…

This is our 8th year renting wetsuits for growing adolescents. Only had to exchange once in 8 years. The wetsuits are always high quality and in great condition, arrive on time and easy instructions for returns. Almost bought the suit this year, but college students have no room to store them. Fast, friendly, prompt service. Easy to order, worry free. They know their stuff!

Helpful?
Chris D
Chris D
1 reviews
over 7 years ago
5 out of 5 stars

Amazing Wetsuit Customer Service

I am amazed by Wetsuit Customer Service - Kristen S. After receiving first wetsuit (which was good fit) I was considering other options just to try different wetsuits to get better feeling of them. I sent email with my thoughts to Kristen. Within minutes I received response and suggestions (not a single line response but answers to my questions with longer explanation why so I could understand better my options). Before I even fully analyzed Kristen’s email she already prepared new package and it was sent right after my response. I have never experience such fast process of assisting customer from email with questions to sending a product. I highly recommend Wetsuit Rental and Store. Thank you Kristen S.

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Jackelyn
Jackelyn
1 reviews
over 7 years ago
5 out of 5 stars

Awesome and on time

Awesome! Wetsuits came on time and fit perfectly with a handwritten good luck note. Perfect for us because we didn't have any physical places that rent out here. I would definitely do this again!

Helpful?
Beau Holt
Beau Holt
1 reviews
over 7 years ago
5 out of 5 stars

WetsuitRental is great!

WetsuitRental has been fabulous both times I have rented from them. Easy to navigate website, prompt accurate delivery. Look forward to future business and definitely have been recommending you to others. Also look forward to tech advances so that I can take a full body pic and use it to get best fitting suit. Regards, Beau Holt

Helpful?
Christine
Christine
1 reviews
over 7 years ago
2 out of 5 stars

Wetsuit did not arrive on time, but fit well.

The wetsuit did not arrive according to tracking notification. When I contacted Wetsuit Rental to inquire what to do, they were not helpful in trying to find the missing suit nor sympathetic to my situation...half Ironman in 2 days with no wetsuit. Thankfully the wetsuit arrived the day before my race. The customer service after the wetsuit turned up was much more helpful than when it was missing. Wetsuit fit well. Easy return.

Helpful?
Katy Fassett
Katy Fassett
1 reviews
over 7 years ago
5 out of 5 stars

Great Experience

Easy online ordering, easy return, and a great wetsuit! Also, speedy and very helpful response to my questions.

Helpful?
over 7 years ago
5 out of 5 stars

Great service

Great service. Staff was very helpful.

Helpful?
BethN
BethN
1 reviews
over 7 years ago
5 out of 5 stars

Excellent product and service

My wetsuit arrived nearly 2 weeks prior to my race. It fit perfectly! They followed up to make sure it did. It was a high quality wetsuit and was a great help in my race. There were easy directions for returning the suit as well. I will definitely use wetsuitrental.com again when I do another triathlon.

Helpful?
over 7 years ago
5 out of 5 stars

I am so grateful to Wetsuit Rental for…

I am so grateful to Wetsuit Rental for their fast and helpful troubleshooting to ensure I had the best wetsuit fit for my first open water swim event. Because of their willingness to supply me with multiple wetsuits to try out before my swim, I felt supported and secure in taking on the cold, clear waters of Lake Superior! Thank you!!

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Ryan Murphy
Ryan Murphy
1 reviews
over 7 years ago
5 out of 5 stars

First tri

Easy ordering process. Suit arrived ahead of my event as promised. The suit was in good condition and fit perfectly. The return process was simple. I’ll order again for my next tri. Thanks!

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Dan
Dan
1 reviews
over 7 years ago
5 out of 5 stars

Delivered on time with a quality wet…

Delivered on time with a quality wet suit that fit as expected. Returning the wetsuit was easy with great instructions!

Helpful?
Jim Higgins
Jim Higgins
1 reviews
over 7 years ago
2 out of 5 stars

Wetsuit wasn’t great

Wetsuit wasn’t great - repaired in a couple of spots

Helpful?
Customer
Customer
1 reviews
over 7 years ago
5 out of 5 stars

Quick and Easy- Had a great race

Quick and Easy- Had a great race. Only wish I had dropped it off after at the race but couldn't find the booth. Maybe it was the pure exhaustion...

Helpful?
over 7 years ago
5 out of 5 stars

I was so happy with this experience and…

I was so happy with this experience and I really loved the personal note that came with the rental. It was easy, efficient, and reliable. I will definitely use again and will recommend to any first-time and veteran tri athletes!

Helpful?
over 7 years ago
5 out of 5 stars

They are the best and extremely…

They are the best and extremely flexible. Very personal customer service approach was very helpful in my situation.

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over 7 years ago
4 out of 5 stars

The suit arrived very quickly and fit…

The suit arrived very quickly and fit great. Excellent customer service!

Helpful?
over 7 years ago
5 out of 5 stars

Thanks

Thanks! Loved the services and wetsuit.

Helpful?
Joe Simmons
Joe Simmons
1 reviews
over 7 years ago
5 out of 5 stars

WetsuitRental.com is awesome

WetsuitRental.com is awesome! I wanted to try a second wetsuit and it appeared two days later. I wish a lot if other businesses understood customer service like WetsuitRental.com. I would highly recommend these folks.

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Andrew Hatch
Andrew Hatch
1 reviews
over 7 years ago
5 out of 5 stars

repeat customer

I waited a little too long to get my order in this time, but WetsuitRental.com shipped my wetsuit same day and got it to me in time for the event. Their customer service is among the best I've encountered online, and little things like the handwritten note in the package wishing me luck put them at the top of the list. This isn't the first time I've rented from them, and it definitely won't be the last.

Helpful?
Staci Sanders
Staci Sanders
1 reviews
over 7 years ago
5 out of 5 stars

Whatever it takes!

It was tough for me to describe my body so that I could get a wetsuit that would fit just right. The first one was too small so I panicked and called Kristen. With less than a week before the race she was willing to do whatever it took to get me the right suit. I had the next one the following day and it was perfect! Thank you Kristen and Brian!!

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