Weldricks Pharmacy Reviews

As always, prompt action, communicated at all stages and arrived within days of placing the order

Brilliant service. I struggle to get out and about and this service is great. Prompt delivery and always reliable

Brilliant service very fast delivery, highly recommend

I needed Cetraben moisturizer which is rather costly for me. But from Weldricks they sold them in a pair at very reasonable prices. Delivery was prompt and items have a 3-year expiry date and were well packaged. The only thing I am a bit uncomfortable with is the provision of a birth date. I think Weldricks should ask for the date of birth only if an item is restricted. This will protect the client's privacy better. Thank you.

Easy to order and reliable delivery - have used Weldricks for a few years now and have never had any issues.

Used to be a great company, always my go-to online pharmacy. Over the past year or so they seem to have completely lost focus. Orders can be placed and wait for days without anybody so much as looking at them. I have ordered flu medication and paid for express delivery, three days on there's no evidence that my order has even been authorised. Will be going elsewhere from now on. (Would advise others to do the same.)

Basically a redelivery was put on it for 15th dec and it never arrived.

Easy to find the right product on website, fast delivery, well packed, no problems.

Weldricks is v quick with delivery and their prices are excellent

I’ve been getting my dog's tablets from the pharmacy for a few months now. The prices are usually the lowest I can find for the tablets I need. I’ve never had any problems with the orders or the veterinary prescriptions.

Good communication and service. Prompt delivery.

I went into a local Weldrecks to dispose of a ‘sharps container’ issued by Weldrecks to a person who is now in a nursing home in London near relatives. I was informed that Weldrecks would not dispose of the items because they had no means of disposal. This was not true because they provide vaccinations at the branch and must dispose of sharps. This container was not mine and I was trying to dispose of it safely because it had been accidentally left at my home after a visit and the individual is now in a nursing home.A Weldrecks label was on the container. Surely Weldrecks have some responsibility to ensure drugs are disposed of safely.

Well package, very fast delivery

Reasonable prices super fast delivery no hassle 👌

Always found them reasonable,prices good delivery ok

Received an order delivered message but I did not receive my order. Have emailed customer services twice with no response. Avoid.

Easy to find what I need on the website. Since the NHS disallowed this essential med as a prescription, Weldricks have been a life saver.

Fantastic company. Always on hand for any queries and quick to explain things. Great service and medication sent out promptly

Lovely people, been using them for a few years, never had any problems, my daughter has now started using them, very friendly helpful and polite

Trying to place an order, and have a simple question I need to ask before I order. A telephone number is shown on the website, making it seem they are reachable, but no one ever answers it, instead I am told to fill in a webform, which I have done. Now, instead of a simple question/answer, and me placing an order, I am sitting here waiting wondering if and when I will hear back from someone. Please don't show a telephone number if you are not intending to answer it (and please don't say we are very busy at this time - that's a stock answer that everyone says these days - at the very least have a queuing system so I can get in a queue and eventually get answered). Its not a great online experience. UPDATE FOLLOWING YOUR RESPONSE: Firstly thank you for acknowledging my complaint and recognising the problem. Customer service is a key aspect in shopping experience, so your reply means a lot to me, and I do support family businesses and the potential challenges you may face. I also did eventually receive my order and everything turned out ok. On that basis I have changed my rating to 3 stars but would appreciate you looking into my feedback and putting a better solution in place for customers trying to phone during your busy periods so they can eventually speak to someone if they have a problem or query.