Outstanding service!
Excellent wines at reasonable prices and very efficient service!

9 months ago
Good choice of wines, reasonably priced and delivered in good time. Packaging is strong and delivery is via DPD who always provide a 1 hour delivery slot. I order regularly from them. Be aware that as... See more
9 months ago
Very transparent purchase experience, expedient delivery internationally.
Excellent wines at reasonable prices and very efficient service!
Great wine but a very poor delivery service with dpd they just couldn’t care less
Product fine. Delivery took over 2 weeks and not 3 to 4 working days as stated. Needed for a present then had to buy something elsewhere
I very much like the way that the wine bottles are packaged entirely in cardboard, with no tape or staples involved. And the sticky address labels come off easily too. The delivery was as notified the day before, and I have been drinking the same wine for some years now; I can rely on it to be good.
Wonderful selection of some of our favourite wines, always so well-packed, always "kept in the loop" so we know when the wine will arrive, all Customs Documents etc dealt with silently, no hassle ever. We cannot fault VINATIS - thanks again and again - great Company!!
Lovely by wines when and if they actually arrive. The service is very slow and customer service team seem to think the non-arrival of the products they sell is the customers problem not theirs. Non-responsive to enquiries. Really terrible service and erratic delivery . Sadly i would say you should avoid Vinatis if you are in the UK as they seem to be unable to control delivery .
Great service. Ordered some Swiss beer for a friend. Seamless transaction. Good delivery time.
Order was quickly progressed and into the system and then arrived as expected in the timing expected. Reliable service.
This is my first order from Vinatis. I was looking for an non alcoholic version of Pernod, as I like the aniseed flavour, and it can be good for digestive issues. As far as I know this type of drink isn't available in our UK shops? Found a drink called Pacific, on a web search, which led me to Vinatis. It's zero alcohol and zero sugar. It's really lovely, and a little goes a long way. I add water, or tonic - whatever! Think I prefer it to Pernod. Thanks Vinatis. I'm so pleased to have found this.
Order was easy to place and delivered quickly after it was received.
Absolutely brilliant customer service. Great products at the best prices. Will continue to use.
Came across Vinatis a few years ago looking to source a particular wine, brexit caused issues but these were quickly circumvented to order placed and received. have now ordered additional bottles without a scent of issue, brilliant. Vinatis have a great range, smaller unusual brands that 'supermarkets' avoid, at great prices and great delivery. Couriers are a perenial problem ands need strong management to maintain service and quality
I ordered 3 Magnumns of Moet & Chandon in a wooden presentation box as prizes. One box arrived damaged so I'm unable to offer this as a prize. Vinatis Offered me a £10 credit on my account - thought this was VERY poor customer service, and have said they will not replace the broken box even though I explained this was a prize. Vinatis offer a good selection of wines, however I won't be using Vinatis again as they can't guarantee quality and more importantly won't rectify issues.
Great beer, great service 10/10
As usual our wine delivery from Vinatis arrvived in good order and on-time. Great work!
Excellent wines and secure packaging. Have been enjoying them for several years and fully recommend Vinatis.
I have ordered from Vinatis previously and this delivery was also very good. The white wine was a good variety which I had chosen. The delivery was on time and very well packaged. It is always good to receive French wine which you cannot buy in the UK Dennis
Good range of wines,. Competitive prices. Quick delivery.
Very quick delivery
Great website, with an excellent range of wines. Delivery was quick
Based on analysis of 60 reviews rated 1-2 stars for VinatisUK
“The wine was delivered to the next door property by throwing it over a 1”
“As with another customer who left a recent review, I had to chase for information about the delay, and they blamed c...”
“Advised 1-4 days, took 2 weeks”
“Disappointed this time around Have used Vinatis alot and normally very good but disappointed with them re my order 3...”
“I bought the wine for a 20th wedding anniversary; it was the same product we had at our wedding party”
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VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers. Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
VinatisUK receives high praise from customers for its excellent selection of wines, competitive pricing, and reliable delivery services. Many reviewers highlight the strong packaging and the efficiency of the delivery process, often noting that orders arrive promptly, sometimes within a week. Consumers appreciate the transparency of the ordering experience and the variety of wines available, especially those hard to find in the UK. However, there are some complaints regarding delivery issues, with one customer reporting that their wine was mistakenly delivered to a neighbor's property. Despite this, the majority of feedback remains overwhelmingly positive, with many expressing satisfaction and recommending VinatisUK for wine purchases. Overall, VinatisUK is viewed favorably, particularly for its quality wine and dependable service.
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