Veterinary Emergency Group

My cat was dying and they figured out what was wrong when a previous clinic had not. They got a specialist in to do an ultrasound that same night, when no other place I contacted could do so. My cat was given the right treatment and has fully recovered! I particularly appreciated the efficiency and kindness of all with whom I dealt during a long and stressful night, and the way the vet and other staff kept me informed.

The most immoral provider I have ever worked with. Our dame labored for 2 hours in the night, and we brought her to this place to see why the pup wasn't coming. They refused to give us prognosis or next steps and proceeded to just let her labor for 2 more hours at the clinic. Then we were told her pup was too big to birth naturally, and both the pup and dame would die without an immediate c-section. It was only then that they finally told us it would cost almost SEVEN THOUSAND DOLLARS! They deliberately withheld prognosis and pricing information and used up all our time and options so we could not find another provider. Finally, under threat of death they charged us triple the price for an emergency c-section anywhere else. Avoid these hostage holders at all costs!

Way overpriced! They charged $562 to euthanize a sick guinea pig. I paid half of that amount to euthanize my full-grown dog! They take advantage of families with "semi" exotic pets (i.e. guinea pigs!!!) that are in desperate situations. I would not go here. Find an emergency vet that cares about PEOPLE and not just their bottom line!

I visited the Carle Place, NY office. I arrived with a messy dog who pooped and threw up in the car and the first thing they did was clean her up for me. Offered what services they felt were needed and the price. Never forced anything on me and discussed all options without judgment. My baby had to stay the night and the updates were timely and informative. I didnt know this place existed but will now NEVER forget. They were absolutely AWESOME :)

I go to the one in Midtown Miami. The staff is amazing and the facility is very nice. I feel so much safer knowing this place is nearby and open at all times. Always receive great care!

Overpriced

Good luck good company

My dog ate a tennis ball while playing at a dog park. When I got to him, it was too late; and he already swallowed most of it. My Vet helped me to induce vomit, but not much came out. He advised me to go to the nearest VEG. Dr. Anna Taylor at the Falls Church, VA location was the one to take charge. She administered more vomit inducement. Seeing that not enough came out, she administered the delicate procedure to take out the tennis ball piece by piece from my dog's stomach. Bit by bit, she was able to get them all. She and her team saved me dog. Throughout the process, she and her team kept me updated, and gave me the emotional support that I needed at the time. Dr. Anna Taylor has my upmost respect and eternal gratitude. The staff was also friendly and professional. This is definitely an "A TEAM".

There are two days a week regular vets are closed and pet owners rely on an emergency vet for emergency services. My dog and I spent 4+ hours waiting to be seen at the Columbia location. They had ONE vet on duty. One. On a weekend when it is our only option. My poor dog has been vomiting and diarrhea and the wait was really hard. We had to keep leaving so he could poop. Finally we ended up having to leave due to having to feed the rest of my pets and being told it could still be several hours yet to go, As a few cats seemed to take priority. They were able to walk straight in and were seen immediately. The vet area was freezing cold and I just couldn't do it anymore. So now I have to take off work tomorrow, lost time, to try to see if my vet can get him in, even though they are currently booked. I'm very worried about the health of my dog as he is not eating in addition to the diarrhea. Horrible. I have been VEG with the same problem before on a weekday. Where they actually have multiple vets working and very few pets there since vet offices are actually open. The fact that they only had one vet is very unprofessional and dangerous to the health of everyone's beloved pets. I will never return and will be sure to share my story with people I know who use them and anyone else who will listen. You just waste your time and your pet will still be sick. I feel so bad for my dog and hate that they couldn't help him feel better. Ridiculous and unnecessary. Staff your business accordingly to meet the needs of pets and pet owners.

Veterinary Emergency Group Review On a harrowing day, my 15-year-old dog Charlie, who is incredibly gentle and never bites, suffered a traumatic eye injury. After hitting his head on a railing, his eye began to protrude, and he was in obvious pain. I rushed him to the Veterinary Emergency Group in Falls Church, VA, around 3 PM. Stop #1: Veterinary Emergency Group - Falls Church Location (7500 Leesburg Pike, Suite 11, Falls Church, VA 22043) Despite Charlie's severe condition, the staff did not prioritize his injury. After waiting for two hours (8 PM to 10 PM), they referred us to their Georgetown location, a 20-minute drive away, failing to see the urgency of an eye injury. Stop #2: Veterinary Emergency Group - Georgetown Location (2311 M Street NW, Washington, DC 20037) Upon arrival, Charlie and I were placed in a room where vitals were taken, and then we were left unattended for two hours. After raising my concerns, a doctor finally arrived, stating that talking to me was delaying care for my dog. She ordered tests, which I had to prepay before any action was taken. They sedated Charlie only to discover they lacked the equipment for the necessary eye pressure test. I was told other locations had the equipment but were unwilling to share. Hours later, the vet suggested returning on Monday for an eye pressure test, diagnosing "dry eye" instead of addressing the obvious injury. The vet admitted she had not conducted the appropriate tests, yet prescribed painkillers and anti-inflammatory drugs without a proper diagnosis. She refused to refund the charges for the unperformed services and showed no empathy or urgency regarding Charlie's severe condition. During our wait, several other patients were attended to, seemingly due to preferential treatment, while Charlie's critical injury was ignored. Stop #3: Friendship Hospital for Animals At 4:15 AM, I arrived at Friendship Hospital for Animals, the only other 24-hour facility available. They immediately took Charlie in and started treatment. Within an hour, I had a diagnosis and treatment plan. Although they couldn't save Charlie's eye due to the delay, they quickly alleviated his pain and suffering, demonstrating genuine care and respect for both him and my time. Conclusion The Veterinary Emergency Group's handling of Charlie's emergency was unacceptable, reflecting a lack of priority for urgent cases, insufficient equipment, poor communication, and a disregard for patient well-being. I strongly recommend reconsidering this establishment for emergency care. I am exploring legal actions, disputing charges, and sharing this review to prevent others from experiencing similar neglect, any suggestions?

Hands down - The best! Love this place and you can be with your animal the entire time. I can't say enough about this place. My 1 yr old dog licked a bufo frog and they took great care of her, and they are quite affordable!