Vertex Advertising is a marketing and advertising company that specializes in providing comprehensive solutions to enhance brand visibility and engagement. The company focuses on delivering strategic advertising services tailored to meet the diverse needs of businesses across various industries. With a commitment to innovation, Vertex Advertising aims to help clients effectively reach their target audiences and improve their overall marketing performance.
The company's services encompass a wide range of marketing strategies, including digital advertising, content creation, and brand management. Vertex Advertising caters to small and medium-sized enterprises (SMEs) looking to expand their market presence and optimize their advertising efforts. By leveraging data-driven insights and industry expertise, the company supports clients in achieving their marketing goals and maximizing return on investment.
Vertex Advertising has a mixed customer experience.
Vertex Advertising receives a mixed reception from its clients, with a notable divide in experiences. On the positive side, some customers commend the company for delivering good results and generating leads, highlighting their ability to meet expectations when campaigns are executed properly.
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However, a significant number of reviewers express frustration, labeling Vertex as untrustworthy and accusing them of failing to fulfill promises. Common complaints include lack of communication, unfulfilled campaign commitments, and poor-quality service. Many customers report feeling scammed after paying for services that were never delivered, leading to a sense of dissatisfaction. Overall, while there are positive experiences, the overwhelming sentiment leans towards disappointment and distrust.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
2.7
9
100%
—
● Not enough data
2.7 / 5 overall
=
9 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2020.
Last 3 months
1.0
12-month avg
1.0
All-time
2.7
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 20
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 9 most recent reviews.
Top complaintsof 5 negative reviews
Payment issues40%
2 mentions
Customer service40%
2 mentions
“This company is scam and fraud”
On “Payment issues” · Feb 25, 2019
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing and Advertising.
Overall rating and review count for this company and similar companies
This company is bunch of fraudsters. I had a terrible experience with company. Isaac and his team are laiers. They took my money and never run my campaign and never return my calls. Please stay away f... See more
I started with the 24/7 program but I wasn't getting enough leads. I asked the account manager Adam to change the list of keywords, and he did. After a while I was facing the same issue. I asked Adam... See more
By far the worst agency i used.
I was promised 7,000 additional clicks on my website in 1 month running an adwords ad.
3 days into it i got 0 clicks at which point i contacted the account manager wh... See more
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This company is bunch of fraudsters. I had a terrible experience with company. Isaac and his team are laiers. They took my money and never run my campaign and never return my calls. Please stay away from this company.
I started with the 24/7 program but I wasn't getting enough leads. I asked the account manager Adam to change the list of keywords, and he did. After a while I was facing the same issue. I asked Adam for other solution, he suggests that he want to take the lead and run the campaign from their end and I agreed. They run a keyword list that they pick - since they are the experts - and am getting the leads I want since then. Yes, it took some time for them to optimize the campaign but eventually they are doing a great job.
By far the worst agency i used.
I was promised 7,000 additional clicks on my website in 1 month running an adwords ad.
3 days into it i got 0 clicks at which point i contacted the account manager who was never introduced to me only to be YELLED at!
I was promised it'll start working in a week and that I'll receive a followup call which never happened.
One month into it and still at ZERO additional clicks. Asked for a managers number to raise a complaint and heard nothing.
Ineffective, unprofessional and complete waste of time and money
This company is scam and fraud. They stole my 1300 GBP for nothing. They promised to run my add 24/7 with unlimited clicks and traffic and also promised to send me daily reports. But once i paid them they started to ignore my calls and emails and never delivered what they promised. Jake is the biggest thief in this company. Please avoid this company.
Worst services ever!
we had a contract with them for google ads.
They did not provide any support from the start of the service.
No proper reports were provided.
We were not able to reach them nor make any changes in our Adwords plan.
No reply to messages nor emails.
After the payment was done, they hardly contact once or twice in 3 months.
Poor quality service and unhelpful customer support
We booked Vertex to brand 2 of our vehicles. For both jobs we were asked to prepay.
The first branding was done to an extremely poor standard. The studio managed to put only half of the vinyls, trapping air making bubbles in the process, as the rest just ripped. Vertex promised to rectify the matter but, a few months later, and after constant chasing are yet to do ANYTHING. They even stopped replying to our emails.
They were also to refund the branding of our second vehicle, but again NOTHING.
DO NOT USE !!!
Vertex Advertising is a marketing and advertising company that specializes in providing comprehensive solutions to enhance brand visibility and engagement. The company focuses on delivering strategic advertising services tailored to meet the diverse needs of businesses across various industries. With a commitment to innovation, Vertex Advertising aims to help clients effectively reach their target audiences and improve their overall marketing performance.
The company's services encompass a wide range of marketing strategies, including digital advertising, content creation, and brand management. Vertex Advertising caters to small and medium-sized enterprises (SMEs) looking to expand their market presence and optimize their advertising efforts. By leveraging data-driven insights and industry expertise, the company supports clients in achieving their marketing goals and maximizing return on investment.