very helpful
Georgie Phillips has been very helpful in getting my account with Opus renewed
Utility Hive receives overwhelmingly positive feedback, with many customers praising the helpfulness and friendliness of staff members like Ellie Casey and Sandy. Reviewers consistently highlight the excellent customer service, noting that staff go above and beyond to assist with inquiries and contract renewals. The smooth process of setting up new energy contracts is also frequently mentioned, contributing to a high level of satisfaction among consumers. However, a small number of reviews express dissatisfaction with rude and unhelpful interactions, particularly regarding unsolicited calls and complaints management. Despite these criticisms, the majority of feedback reflects a strong appreciation for the service provided. Overall, Utility Hive is viewed positively, with a few areas for improvement in customer interaction.
Over a year ago
Great experience from start to finish really good deal. Thanks alot.
Over a year ago
Excellent Customer by Callum Wood
Over a year ago
Kasia is a Doll always polite and very helpful :)
Georgie Phillips has been very helpful in getting my account with Opus renewed
Really easy process and found me the best deal for my electric . Georgia Phillips was super helpful and I’d definitely recommend her and the company to others .
Lovely, helpful advisor. Pleasure to speak with. Many thanks. A++++++++++++
Fabulous, quick service from Georgia Phillips. Made everything go smoothly. Thank you.
no problems everything went well
Was very helpful and guided me on what I needed to do so I am very thankful for you help
I made an new Energy contract with utility hive and the whole contract progress was smooth and all my questions where answered. I am totally satisfied so far also with the new price i got.
Swift and easy customer experience with Utility Hive regarding my energy contract. I spoke with both Lauren and Ben, both of whom had friendly customer service.
I have been with dealing with shelby sorting out our NPower renewal. She has been very helpful and friendly throughout. Nothing was a problem and she answered all my questions Very happy with the service she provides and would like to carry on working through NPower with her
Can't fault the customer service. 10/10 will use again when I renew in 3 years.
Friendly and helpful explaining the initial process, have only had the first discussion so can't comment on how the full process will work.
Great service, Mason was very friendly & helpful, thanks.
I have dealt with Josh and Shahid at Utility Hive, and both of them are very professional and very easy to deal with it. They made the whole process a pleasant experience and I would highly recommend Utility Hive
Helpful, gave me all the info I needed nice and quickly
Good service - friendly and efficient
Quick efficient and simple, didn’t take as long as I thought sent paperwork through explained process Ian was a pleasure to talk too
Fab service answered all my questions
Mason was very helpful!
Quick, efficient, clear
Friendly and helpful
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Utility Hive is a review platform dedicated to the utilities and energy sector, providing a space for consumers to share their experiences and insights regarding various utility services. The company aims to enhance transparency in the industry by enabling users to rate and review their service providers, thereby helping potential customers make informed decisions based on peer feedback. Targeting residential and commercial users, Utility Hive allows individuals and businesses to evaluate energy suppliers, water services, and other utility providers. By facilitating honest reviews, the platform fosters accountability among service providers while empowering customers to choose the best options for their needs. Through its user-friendly interface, Utility Hive strives to simplify the process of finding reliable utility services in an increasingly complex market.
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