Utility Bidder receives high praise for its efficient service and knowledgeable staff, with many reviewers highlighting the helpfulness of consultants like David Grimshaw and Chun Hao Man. Customers appreciate the seamless process of securing new energy contracts and the transparency in communication, often describing the experience as smooth and straightforward. However, a notable concern arises from a minority of reviews, where some individuals report aggressive sales tactics and issues with contract management, leading to unwanted debt collection notices. Despite these complaints, the overwhelming sentiment remains positive, with many expressing satisfaction with the overall service and support provided.
A week ago
Spoke with a David Grimshaw who was very informative and professional. The whole procedure of switching energy provider was surprisingly smooth and easy. Highly recommend UB and especially David.
A week ago
I agree sneaky tactics. They did not arrange a contract for me and immediately sent me to debt collector asking for £750 + VAT per meter even though they did not change my supply as I was in contract... See more
A week ago
Chun was helpful, informative and efficient, giving useful advice throughout the process. It is the first time that we have used Utility Bidder but, so far, I have been pleased with how clear and tran... See more
Spoke with a David Grimshaw who was very informative and professional. The whole procedure of switching energy provider was surprisingly smooth and easy. Highly recommend UB and especially David.
I agree sneaky tactics. They did not arrange a contract for me and immediately sent me to debt collector asking for £750 + VAT per meter even though they did not change my supply as I was in contract because it auto renewed. The agent I spoke to mentioned nothing. They did nothing and just want money. Anyone thinking of using be careful
Chun was helpful, informative and efficient, giving useful advice throughout the process. It is the first time that we have used Utility Bidder but, so far, I have been pleased with how clear and transparent all of their information and T & C's are.
My experience with Utility Bidder was made highly positive and efficient by Rebecca (Lau). Throughout she was timely & friendly in all of her communications with no 'sales pressure', a pleasant change from other such providers! Would recommend to others
Sukie Gill always keeps me informed as to when our meters are due and talks sense not waffle (as lets face it, this electricity talk can me mind blowing) !! Thanks Sukie
quick speedy response waiting on a couple of answers around DD otherwise would have been a 5
0 stars. Pushy. Unprofessional. Sneaky tactics. Couldn’t get me a new supplier now I have calls from a debt collector who says I’m in breach of contract. I don’t have a contract with them. They couldn’t get one for me. I TOLD them I’d be surprised if the could swap me. They couldn’t. DO NOT DEAL WITH THIS COMPANY. Now they make out they’ve tried to contact me. They said on Friday they’d CALL me Monday Did they? NO They do what they do and put the legwork on you
Great service. Gave me all the information and I was able to make an informed choice. Khaliq as always was brilliant and I am a returning customer. One stop shop for my energy needs.
Repeated spam hone calls
Really helpful utility advice from Utility Bidder to get my company's utility contract renewed at a cheaper rate than before. Chun Hao Man ironed out all of my worries and uncertainty and helped get quotes over to me in a timely manner. Would recommend to others!
David Grimshaw was so helpful in securing us a new energy contract. A seamless & easy process !
I have just signed my new Business electricity supply contract using Utility Bidder and with the assistance of their Senior Energy Advisor, Chun Hao Man. It was not a straightforward process due to the fact I had a Variation agreement with National Grid, which had not been fully implemented. Thanks to Chun's patience and tenacity it was possible to resolve the issue and obtain competitive terms for the new contract. I have been through the process of supply renewal several times before but this is the first time I have been confident the the broker had a comprehensive understanding of the market and process. The service I received was excellent and I am happy to fully recommend Utility Bidder.
Guy I dealt with was easy to deal with
A big thank you to Matthew Burke Energy Consultant from Utility Bidder who helped us reduce our Business Energy. Matthew was very polite, professional, and explained all our best options to me for our Energy Renewal. I would highly recommend Mr Christopher Partou Hampdens German Kitchens & Bedrooms Ltd
Utility Bidder provided an excellent service, no pressure was put on us to place an order and both Matthew and Jack were friendly and easy to deal with. I would definitely recommend them to anyone looking to change energy suppliers.
Fantastic service and excellent customer service.
Got good advice as usual from George Ogilvie to help me secure suitable gas and electric contracts.
We have just used Utility Bidder for the first time to renew our electricity contract. Very simple and clear process from start to finish - quick website enquiry followed up by an almost immediate response from Matthew Burke. Matthew was very helpful and straightforward and agreed us the best deal we could find. Costs and contract details all explained fully and transparently. Would recommend to anyone looking to renew.
We have been working with Utility Bidder for a number of years. They have helped us with our portfolio of properties and ensured they are providing us with the best rates, alongside excellent customer service during every single contact. Their professionalism is astounding and ensure any queries or problems are resolved promptly and keep us in the loop throughout every step. In particular Leah and Steve are our main points of contact and I cannot express our gratitude enough for their continued support to us whenever it is required.
We have been with Utility Bidder for a few years now and have been very happy so far. They certainly make easy what would otherwise be a very stressful and time-consuming exercise organising utility contracts. The service provided by George Ogilivie is exceptional. He is professional, knowledgeable, extremely efficient and willing to advise. Always a pleasure to work with him. Well done Utility Bidder! Keep up the good work.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Utility Bidder is a UK-based company specializing in business utility comparison services, primarily focused on helping commercial clients find the best rates for energy and utility needs. The company offers a user-friendly platform where businesses can compare live quotes for gas, electricity, and water from top suppliers, aiming to deliver significant savings on utility costs. With a commitment to transparency and efficiency, Utility Bidder has assisted thousands of businesses in navigating the complexities of utility pricing. Their comprehensive service allows customers to receive instant pricing options and select from a range of suppliers, ensuring access to competitive rates. Utility Bidder's expertise in the utilities and energy sector makes it a valuable resource for businesses looking to optimize their utility expenditures.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.