Utility Savers receives overwhelmingly positive feedback from customers, with many praising the helpfulness and efficiency of staff members like Ryan and Lester. Reviewers frequently highlight the quick service and ease of obtaining quotes, noting that the process is simple and straightforward. Donna also garners appreciation for her patience and kindness, contributing to a supportive customer experience. However, a small number of reviews express dissatisfaction, particularly regarding communication issues during calls, which some customers found frustrating. Despite these concerns, the majority of consumers report excellent service and competitive pricing, making Utility Savers a trusted choice for utility needs. Overall, the sentiment is highly positive, reflecting strong customer satisfaction.
3 weeks ago
Very helpful, friendly service. Donna was able to save us considerably on what I was offered by our current supplier. Contract sent, signed and returned very quickly. Very efficient.
A month ago
Lester was very accommodating, helpful, informative to achieve the best price.
A month ago
very good service from LESTER COOPER
Ryan was very thorough and gave me all the information I required. I said I would call him back after I had gone through the quote which I did later and decided to renew the contract. He was efficient, mannerism excellent and not pushy like some callers. Thank you Ryan.
Donna - Very helpful and friendly.
Ryan was very helpful and patient in switching my energy provider.
Leister was wonderful , he offered us a good tariff and he was not pushy , lovely experience Maya
Excellent customer service, very helpful in obtaining the best price
Quick to get quotes
good service
Excellent Service and cost savings via Ryan, trusted source
The consultant, Donna, talked me through the renewal process and was quick to answer any questions I had concerning our contract renewal. She was both helpful and friendly during the communications I had with her.
ryan was very helpful.
Michelle dealing with our account was very helpful
Good quick service. Ryan was very helpful. Would recommend.
Ryan was extremely helpful, he explained everything and made sure I was happy with what had been agreed.
Very good at sorting contract and offer on prices very competitive.
Brilliant, clear and professional.
Ryan from Utilities savers was very polite and helpful. he alsomtried to understand what my business needed and provided information accordingly Thank you Ryan
Donna was easy to speak, through with the explanation and very helpful.
Donna was very helpful!
I have been called by Ryan today. He threatened to bill me £1000 for breaching my contract. I had indeed signed a contract last December but the company had tried to take over the contract before the contract end date a week later my contract had ended and as I was know out of contract and paying more I signed with a different company , as I had been informed that the initial switch had been blocked. So absolutely not my fault. After a couple of calls and emails it was agreed that I hadn’t done anything wrong and they could see where the confusion had happened.which if they had taken the time to listen to my explanation they would have understood. I had a bereavement in the family this week so the last thing I needed was this stress. Shocking behaviour by this company. I would like to add that Ryan has called asking I remove /edit the review. I must clarify the situation has been sorted and the company has agreed to wave the fine as long as I add this to my review.
Thanks for the help Ryan.
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Utility Savers is a UK-based company specializing in providing consumers with insights and reviews related to utilities and energy services. The platform enables customers to compare various utility providers, helping them make informed decisions about their energy consumption and costs. By aggregating user-generated reviews, Utility Savers aims to enhance transparency and foster trust in the utilities sector. Targeting homeowners, renters, and businesses, Utility Savers serves as a resource for those looking to optimize their energy usage and find the best utility options available. The platform's user-friendly interface allows customers to easily navigate through various service offerings, ensuring they have access to the information necessary for selecting reliable energy providers.
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