He explain everything jn great details
He explain everything jn great details

US Automotive Protection Services receives high praise for its customer service, with many reviewers highlighting the helpfulness and politeness of staff members like Christine and Collier. Consumers appreciate the informative nature of the interactions, often noting that representatives explain coverage details thoroughly. However, there are notable complaints regarding communication issues, with some customers reporting a lack of information about their programs and difficulties in canceling services. Despite these concerns, the overall sentiment remains positive, as many express satisfaction with their experiences and the level of support received. The company is recognized for its great service, though it may need to address the communication gaps to enhance customer satisfaction further.
A week ago
THE LADY THAT HELP ME SHE WAS GREAT! HER NAME WAS Christine
A week ago
canceling the policy. Can't afford it. If you can't cancel on your end then I will put a stop on the card
He explain everything jn great details
I never received any information from you
Clear explanation
Great customer service. Very informative, worked with me to get the most comprehensive level of coverage!
I bought a "new" car on Wednesday, called US Automotive Protection Services around 3:30 and changed my current policy to my new car in less than 15 minutes. John explained that since it was younger than my previous car, my coverage would be better!
Representative was very helpful.
Great customer service , while on phone ,
Informative and descriptive
glad to rescive good service
Never too late! I was late responding notice because I'm moving and dealing with medical issues and still was get coverage.
Received multiple fraudulent mailers from this company claiming "Official Business" similar to Federal agency documents, and the envelope mimics an IRS mailer. They do not detail their mailing address, and only note on the back that it is a solicitation. This violates US law and I continue to report their mailers to the IL Attorney General and others. They also don't clearly provide an opt-out mechanism nor list their website on their mailers likely attempting to force you to call them to then try and persuade you over the phone. Overall, avoid this company. This is a dishonest and manipulative way to try and sell extended warranties which, if this is the way, tells me a lot about their business practices after.
Was give overview about information and was told email and US mail of more information to come. Have not received it yet.
!!!!!!!!!!
Great experience!
Very knowledgeable
This company does not need improvement Its great as is.
Well they are at it again. I bought a new car (buy one about every two (2) years) and yes this time when I called to ask to be removed from their mailing list, they got nasty. I was told that Subaru service was poor and I would need to take my new 2025 Subaru to their service people. Still no return address on their letter and no company name. Deal with them at your risk. Why they cheat people rather than get honest work is still a puzzle to me. Deal with them at your own risk.
Christine was very knowledgeable and very professional
The man who answered the phone was very attentive and helpful and kind! truly an amazing experience and I am very thankful for his generous help!
Great service
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US Automotive Protection Services is a leading provider of auto warranty coverage in the United States, specializing in comprehensive protection plans for vehicles. The company offers a range of warranty options tailored to meet diverse customer needs, including plans that cover mechanical and electrical breakdowns, major vehicle components, and high-mileage vehicles. Their most popular plan mirrors the manufacturer warranty, while other options provide extensive coverage for both major and minor parts, ensuring that customers can select a plan that best suits their vehicle's requirements. Targeting vehicle owners seeking reliable and affordable coverage for unexpected automotive repairs, US Automotive Protection Services aims to deliver peace of mind through flexible payment plans and 24/7 roadside assistance. The company's commitment to customer service and comprehensive coverage positions it as a trustworthy choice for individuals and families looking to protect their automotive investments.
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