Universal Cargo Reviews

I moved from Cordoba to Canada. My effects left my apartment on Nov 30 2020 and arrived in Canada Sep 2021. The company that moved my effects, from Cordoba to Universal Cargo in Buenos Aires, just dumped everything into boxes, no protective packing whatsoever. After unpacking in Canada I found broken glassware, broken antique dishes, broken furniture, scratched items, small items missing. The packing for shipment from BA to Canada was very poor, no standards were used, many items packed carelessly or not at all. I could go on and on but bottom line was I paid a lot of money and got poor unprofessional service.

The service was impeccable, in particular when packing for the moving. The staff was extremely careful, trustworthy and incredibly polite. Also the coordinator of the moving, Mr. Morgade, was always efficient and timely. Strongly recommended.

We have not yet received our order we keep getting emails saying that we will receive it and never end up getting it out puppy was supposed to get here at 6 pm today and it is 8 pm and they have been stalling

Thanks to our patient and knowledgeable rep for helping us along each step of the way through a process that has the potential to be cumbersome and confusing. A++

Myself knowing nothing about this process, our rep has been very attentive and helpful in making sure there are no hassles and that the process of getting our goods is simple and easy to understand.

Great experience

Been doing business with this company for around 15 years and highly recommend. Our sales rep Kellee Mallord is very responsive and does an excellent job.

We've been dealing with Universal Cargo for years and they've always been a great company taking care of our container shipping. We've had dealings with several different Universal's assistants and they've always been freindly and helpful. We'll keep doing business with them.

You have competition. But we keep using Universal for our shipments from Indonesia.

We at Myers Antiques have a fantastic working relationship with Universal Cargo and they have been our only transportation provider for over 5 years. We highly recommend them. Richard

Great communication, always very Informative.

Excellent service at good rates.

Everyone at Universal Cargo is awesome. They always keep open great communication through emails about incoming containers. I have never had a problem with anyone or anything. Cheryl Gabler

It's been really nice dealing with UC, they always complete whatever request you have and are very helpful educating me in Importing 101. And definitely 5 STARS to Elizabeth, she is the GREATEST !!!

Very good and friendly service. They helped me with paperwork and did most of the paperwork for me

Have been very accomodating and easy to work with. Would highly recomend.

I have used Universal Cargo for multiple shipments and each time I have received excellent service. Everything went better than expected with each shipment! Thank you!

Kellee has always been great about keeping us up to date on all the shipping information.

Universal Cargo must work on their supply chain. The different departments do not hand-off the shipping process properly. Often we begin working with an agent and by the time we have received our shipment we have dealt with a total of 3 different representatives from the company. We also have to take an active role ensuring the processes are completed properly. This is unacceptable for a freight forwarder who should be owning the process and interfacing with us through one representative.

Communication is key when importing containers, and Universal Cargo was on top of it !