
Tylers Department Store is a family-run retail business based in Loughborough, UK, with a history dating back to 1922. The company specializes in a diverse range of products, including stylish furniture, women's fashion, and jewelry. Customers can shop conveniently online through their website, tylers.co.uk, or choose the option to reserve items for in-store pickup, catering to both local shoppers and those seeking a seamless online shopping experience. Targeting consumers who value quality products and personalized service, Tylers Department Store offers a selection that appeals to a wide demographic, from fashion enthusiasts looking for the latest trends to individuals seeking durable and stylish home furnishings. The store emphasizes customer satisfaction and provides free delivery on web orders over £39 (excluding furniture), reflecting its commitment to service excellence.
Reviewers consistently praise Tylers Department Store for its exceptional customer service and high-quality products. Many customers highlight the polite and accommodating staff, noting that their experiences feel personalized and attentive, even in online transactions.
The store's commitment to customer care is evident, as several reviews mention prompt resolutions to order mix-ups and quick delivery times. Consumers express satisfaction with the quality of items, such as furniture and jewelry, reinforcing the store's reputation for offering well-made products. Overall, Tylers Department Store delivers a gold standard shopping experience that leaves customers delighted. The overwhelmingly positive feedback reflects a strong sentiment towards the store's service and product quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 5.0 | 7 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
“I recently used this store for the first time and was delighted with the excellent customer care they provided”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Retail.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | 7 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Tylers Department Store is #1 of 5 on overall rating in this group.
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Tylers Department Store is a family-run retail business based in Loughborough, UK, with a history dating back to 1922. The company specializes in a diverse range of products, including stylish furniture, women's fashion, and jewelry. Customers can shop conveniently online through their website, tylers.co.uk, or choose the option to reserve items for in-store pickup, catering to both local shoppers and those seeking a seamless online shopping experience. Targeting consumers who value quality products and personalized service, Tylers Department Store offers a selection that appeals to a wide demographic, from fashion enthusiasts looking for the latest trends to individuals seeking durable and stylish home furnishings. The store emphasizes customer satisfaction and provides free delivery on web orders over £39 (excluding furniture), reflecting its commitment to service excellence.
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