TV Guide has room for improvement based on customer feedback, though some mention concerns about customer service.
It's a tech issue. They will send me a link to a program grid, and the grid is blank. I've had three different links sent to me by 3 different clerks. All with the same result. When I called last, the clerk said all she could do was send me another link. I asked her to connect me with a supervisor. I've been waiting. I'll give it another 15 minutes, then figure I've wasted my money.
9 times out of 10 its wrong and it seems the only lifetime movies it gives me is African Americans or blacks it been wrong for the last 2 months and you keep bugging me about renews, I got allot of other ways to get my info for free, but I've had TV guide since I was 9, I'm 53 and very disappointed I've had to learn to do without you will be on my cutting block.
The TV Guide website and app are showing bad data. This started about Jan 1 or earlier. I think they and other TV listings apps use the same database because they all have the same incorrect listings. This must be FIXED!
I ordered the tv guide quite awhile ago and still haven't gotten it yet,I got two flimsy thin flyers that said tv guide streaming,but no TV Guide of course it's paid for so I should get them soon My name is Iva not I've please fix this
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tvguide.com100 total • Write a review
US
Something happened to my last issue of TV Guide and I did not receive it by mail. On Oct. 28th, I talked to Flora and told her what happened. She not only said she would send out a replacement, she offered to send me a link that provided me with the information until my Guide arrived. I was really impressed with her willingness to help, and go out of the way to make this a good experience.
Date of experience: November 8, 2024
After proving I paid for my subscription through next year, TV guide still stopped sending our magazine. Their problem is that they never stop sending renewals, even when it's not time to renew. Then they won't honor what you've already paid for.
Date of experience: October 29, 2024
US
wats wrong is you provide 3 1/2 hrs of tv guide. from7p-10:30pm . there are 48 pages of advertisement 17pages of those have 1" wide advertising only movies collum. theres no guide for other TV STATIONS. the old tv guide was alot better. very disappointing. take out some of the ads and put 24 7 guide.
Date of experience: October 16, 2024
This has become a terrible site, why does it come up first on the Google search. Such a shame as it was so good!
Date of experience: May 31, 2024
To see what tv programs they got for kids and what children programs they have got
Date of experience: February 27, 2024
Please ignore my review of TVguide.com. My mistake: my review was of the appalling website TVguide.co.uk. Appollogies to TVguide.com!
Date of experience: October 30, 2023
Confusing tvguide.com and tvguide.co.uk There are 6 reviews here from UK reviewers which are actually for tvguide.co.uk (which has just had an appallingly bad redesign)
Date of experience: September 23, 2023
The new version of TV Guide doesn't have all the features that made the old one so good. The old one allowed you to select your preferred channels, gave easy synopsis of programs, a 3 hour spread of programs and gave the channel nos.
Date of experience: September 21, 2023
