very helpfull and patient
very helpfull and patient. Explain everything clearly and detailed.
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4.6
Excellent
556 reviews
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💬Hasn't replied to negative reviews
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Review summary
Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Easy to switch
Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently
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Absolute conmen
Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.
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Great customer care service
Great customer care service !
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Company details
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tulo.energyAll reviews
556 total • Write a review
Showing 151 - 160 of 552 reviews
ZA
Bery happy customer
Bery happy with the service. Good communication. Easy to set up. Brilliant customer service
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c
Quick and easy set up
Quick and easy set up. App is good to upload meter readings for both gas and electricity. You can also upload photos of the readings at the same time. You get an email and text to remind to to do your monthly readings and when your bill comes in. If you don't use the app it's very annoying to log into your account online but otherwise no problems.
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JE
Like them, but it might not work if you have an EV. Acc no: 201223
The app is clear and on the occasions I’ve reached out to them for different queries comms have been promptly returned. I have considered recommending to others, the only thing is now I’ve got an EV the tariff probably won’t work for me for much longer as opposed to other specific EV tariffs. Acc no 201223
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