Travel Republic Reviews

Excellent customer service

Second time with travel republic and excellent service, will continue to use this company

Easy website to book with

Booked hotel, late midnight! Made a mistake in dates was not able to contact anyone immediately to correct dates. Had to wait till 9am next day to speak with Travel Republic. Cost £95.00 to correct dates. Which I think is a little unfair.

Ease to find & book a hotel

Excellent website with easy booking procedures Great value for money and excellent service Comprehensive offer of properties

Very helpful.. when we had to phone as payment wouldn’t go through .

Excellent customer service, very patient n saved me more money than online agents. Special thanks to Danilo and Shampal the real stars ⭐️

Easy and excellent service as always

Was booked nice and easy

OK Jess More stress for my wife and I which is not appreciated at all, another week and still nothing from the insurance company or Travel republic, do I need to start seeking legal advice, what a shame I have been using Travel Republic for years and still I am in this place ? ? ? ? ? ? THANK YOU JESS LET'S SEE HOW THIS PLAYS OUT AS THERE'S A QUITE A FEW ISSUES HERE one is being addressed BUT, thank you for your reply To save any hassle I booked everything with TR transfers, insurance, etc etc and was asked to call the insurance company to go over any medical details- when I did I had to explain them why I was calling as when I asked them to go over this they asked why, the operator had no clue why I was doing this - eventually I got a figure of £140 extra which I asked for in writing to be told no they don’t do that, isn’t this a part of the FCA rules? How am I meant to make an informed decision? Am I being treated with contempt because they think they have a captive customer?? I took it up with TR to find out that even though this is their online insurance provider they take no responsibility and When I ask to speak to a manager they say no problem they will call you within 48 hours, eventually after an array of very frustrating NO REPLY EMAILS From TR I got a message to say they will cancel the insurance at no cost - so now I can’t even decide if it’s worth taking it - it gets better I get a message from the insurance company to say they will cancel it at 65% of the premiums when after a lot of searching I find on their website I can cancel with no penalty if it’s 14 days before travel - we travel Sept so no issues there - what a carry on - I could only get any sense from TR using the email supplied on the website for people who are back from holiday - I booked this holiday as a well earned rest after caring for our terminally ill mum at end of life for 18 months and now looking after our dad with dementia for over 2 years, we have a family member who can step in for a week, we could really do without this hassle thank you .. by the way the only real way I could communicate is by using the after your holiday email address, something needs looking at here

All good thanks

Ive just dealt with Laura who was super friendly and upstanding about my situation. Really appreciated her help

i have used TR for about 10 years now and they are the best in the business. They always have the lowest prices, very good payment plans and are quick to respond. Having that level of comfort and trust in a travel agent is very reassuring

The person listen to.what we wanted. And gave us that.

Very good prices and small deposit.

The package holiday price was over a £100 cheaper, than all the other travel agents.

Very easily changed things then booked.

Very helpful and patient.

Brilliant easy