Considering they get paid to read the…
Considering they get paid to read the meter they don't hang around long, my elderly parents heard the door bell, before they could get to the door the meter reader had gone, now they are panicking as they are old they think it is imperative the reading needs to be done as a red slip was posted and they will now get an estimated bill.
Trying to work their way through the system to get the reading from the meter proved far too much for them, after some work it is the same for me and I am tech savvy.
What is going on I thought it was a remote reading these days with no need to enter the property.......it is too difficult for most people to be able to read these meters especially older people who are infirm, why can't you make is easier, they are panicking now as they could not really afford the bills last year and the red card left tells them if they don't send the reading they could get estimated bills, VERY HEAVY HANDED especially with the cost of fuel these days. I am now revisiting the review as I cannot believe what has happened next, on the red card there is a link to Morrisonds website how to read your meter, of course our meter is not on there BUT there is a free phone number, I called it thinking someone would tell me what to do as it is under the link for the guideline, it is to give your reading with no help at all how to get the meter reading up. after several attempts and to visits to my parents when I should be in work, we are at the same place. why do you not show all meters on the link, you fitted the stupid thing ?????