Travel Center Reviews

This is the 3rd year i have been patronising them. They are very helpful, they don't treat you as numbers, they treat you as an Individual, a respectable customer, they listen to your concerns and act upon it. Well done to Ronan kirby, he is good listener and a very good customer assistant, he will do all his best to make sure you are satisfy. I keep returning to them for my travel needs.

Good afternoon.. Norman is kind and helping person...service and everything was outstanding.. God bless him.

Mack was amazing. Really helpful and explained everything and got us an incredible holiday to Thailand booked. We will definitely be booking all our holidays with Mack from now on. 5 star employee

Patrick was so polite and thorough.

Reed Gomez from the travel center has Fantastic service knowledge and customer service

He was so helpful and he give me a good advice

A huge thanks to Scott Teagan, just booked a holiday to celebrate my 50th birthday and he was fantastic. Super simple and quick. I was worried that the price offered was too good to be true so called through on the number on the website rather than the one offered on messenger... not a problem for Scott who was happy to wait so I felt secure in my booking. Super happy with the service today and cannot wait for my holiday. Thanks again Scott

I was looking your advertising and told my friend I look for holiday I’m thinking to book it if you want to join and everyone say yes it was good price and Noha was very helpful thanks very much Noha

There is actually no benefit to booking a trip through this company- avoid it and book it independently or spend a lot of time enquiring about the details. We've booked this for my wife's 40th birthday. The trip looked exciting, and though we usually book our trips independently we decided to book through a travel agent so the finer details were taken care of. However, no luggage included (only a small bag for under the seat), no transfer between the airport and hotel (we were informed it's a short journey using the train - it's 2 trains and a bus totalling 1.5 hours or a 40 minute taxi). We now have to pay to bring a small case on board for 2 separate flight providers and lose a lot of time travelling on our first day from the airport to the hotel. Not worth the extra money we've paid when we could have booked it for £400 less.

I am a returning custoner and it is always easy to do business with Travel Centre.Reed always helped get the perfect flight.

Good service all round hmm

Good service

Good service

Chad Smith was very helpful and flexible which made the whole process easy. Thanks

Raymond was very helpful and patient. Talked me through every part of the process.

Was just looking online then inputted my requirements got a quick reply with options but not put under any pressure to proceed when I decided to book I was given all the options available and confirmation soon after with payment options for someone who isn't computer literate the process was made very simple and I would recommend it to my family and friends

It was really great service and guidance from Patrick to book a resort in Greece.I would highly recommend Travel Centre.

We came across Travel Centre, online and checked out the reviews. The initial call we had at Travel Centre we discussed in detail the possibilities of a trip to Japan & Bali. The agent gave us some ideas and locations to stop at and time frames. We discussed as a family and slightly changed the itinerary, we called the sales agent back a few days later. They arranged flights, hotels and Bullet Train transportation for us - all of which we had no issues with and had a great holiday. We were kept up to date via emails on any flight changes but nothing that affected our trip. The 4 star score was only due to the pressure we felt when booking and paying the deposit, we were given minutes to check the details/ terms which were emailed over while on the phone to the sales agent and then a minute or two to pay via the link, so this did feel quite pressured given the monetary amount being paid. A few months later trying to contact the sales agent again, we were told the they were on holiday and later that they had actually left. It took a couple of days to switch us to another sales leader or someone who could access our trip - obviously a bit anxious all was ok until we were able to speak with someone about our holiday. However maybe some policy in place to transition their workload smoothly over to another agent and drop the customer an update email

Good customer service from Lawrence Cruz 👏