9 months ago
Lawrence Cruz was very helpful, and arranged my trip quickly, and perfectly tailored to my requirements. I'll certainly be using this company again.
9 months ago
Booked an F1 holiday based on a recommendation from a friend. Emily was very helpful and responsive to emails.
9 months ago
The booking experience has been so smooth and streamlined. Lawrence was a fantastic help and spent his time making sure I understand each item of the booking
Today, I spoke to Roy to book a flight at very short notice. He was very helpful and also very polite. He called back as was requested and book the flight for me, which I think was very helpful. He also give travel updates on what is required to travel to a Different country, I find that very helpful and it was very respectful.
Everything was handled in a professional and pleasant manner.
Billy was really helpful and made multiple changes to the booking to get it right. Super easy process and well priced.
Patrick is a fantastic travel agent. I always book with him. He is always so kind and super helpful. Wouldn't book with anyone else!
Promt and attentive communication. Helpful with alterative travel dates.
An excellent experience of booking a 4 stay holiday Prompt replies and very helpful 😀
From start to finish the service has been excellent. It was Kevin that supported us. He responded quickly and was extremely helpful it looking at alternatives for us to suit our requirements. We are very much looking forward to our holiday and would highly recommend Kevin and Travel Centre. There was absolutely no pressure and we were given time to consider the itinerary and price. Excellent all round. Thank you.
Norman assisted me and he was such great help, I told him about other travel agent prices and he was so accommodating and did a price match. He was very kind & patient with me. He understood my concerns and went above and beyond for me. Very professional and helpful. Ask for Norman when dealing with anything . He reassured me of my concerns and did everything to help me out more than I could imagine. Outlines everything in emails and I thank him very much. Understood my financial situation and helped me out to come to a solution.
Lawrence was very patient and attentive. He answered all my questions, with a calm voice and helpful manner.
All our requirements were met. The Consultant, Luther Campbell, was outstanding and continued to search until we got everything we wanted.
I have just booked a trip of a lifetime to visit family and Chad Smith was incredibly helpful. I couldn't have asked for any better service. He was clear and concise with my whole journey and very patient with looking for the best options for me. Thank you Chad !
Raymond Gunn was a great partner in booking our Japan and Bali trip. He worked hard alongside us to ensure all of the details are correct, went above and beyond and even threw in a couple of freebies! Great experience, and would highly recommend! Now that the booking is done - let's hope that the holiday goes just as well!
Natalia spears was so lovely helpful while booking my holiday to Thailand she done everything explained it all to me in great detail she was amazing now looking forward to my holiday thanks Natalia your a diamond 💎
Love booking with this company, had an amazing trip to South America with them, thanks to Kyle. Now completed another booking to the Philippines and Bali thanks to Kyle, who works hard to make the perfect trip. Thank you Kyle, it's a pleasure to do business with you.
The adviser I used couldn't do enough to assist me in my request for a visit to Geneva switzerland 🇨🇭 organised fabulous flight time to maximise the stay he was patient as I changed the hotel did his best to secure a good price giving value for money will use again for sure
Terms and conditions well explained. Supporting staff was polite and professional.
Finding the holiday we chose was easy online but the help we received from Liam your advisor in getting exactly what we wanted was exemplary. Highly recommend him.
Will from Travel center was really friendly and helped me to organize my dream holiday
I have now booked 2 holidays through Scott and his customer service is excellent. Always extremely patient with my ever changing itinerary, until with his help, we built the perfect trip. He thought about the little details to make sure the holiday met my needs.
We were very interested in booking a trip for late 2026 where the F1 dates had not yet been released. Scott Teagan very kindly quoted us for 2025 so that we had an idea of costs and then helped us to book our trip for 2026. He was very helpful and patient, answering all my questions quickly and efficiently. He also provided us with options to change our itinerary to our requirements. Thanks Scott for all your help!
Based on analysis of 11 reviews rated 1-2 stars for Travel Center
“There is actually no benefit to booking a trip through this company- avoid it and book it independently or spend a lo...”
“avoid avoid avoid Terrible customer service”
“Disappointing Lack of transparency on pricing and take forever to call back, even when customers are eager to make a...”
“Do not support date changes or refunds even with medical proof of cancer diagnosis and treatment Terrible treatment...”
“It would be amiss of us not to tell you of our travel center experience”
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Travel Center is a comprehensive travel service provider that caters to a diverse clientele seeking various travel solutions. The company specializes in offering a wide range of services, including flight bookings, hotel accommodations, and vacation packages. Their platform enables customers to conveniently compare options and make informed decisions for both leisure and business travel. With a focus on delivering a user-friendly experience, Travel Center aims to support travelers in planning their trips efficiently. The company serves a broad audience, from individual travelers to families and business professionals, ensuring that each customer finds suitable travel arrangements to meet their specific needs. By leveraging technology, Travel Center strives to enhance the overall travel planning experience for its users.
Travel Center receives overwhelmingly positive feedback from customers, with many praising the helpfulness and professionalism of their staff. Reviewers frequently highlight the smooth booking experience, noting that agents like Lawrence Cruz, Emily Scott, and Olivia Wyatt provide tailored assistance and respond promptly to inquiries. Customers appreciate the efficient handling of travel arrangements, with many expressing satisfaction with the overall service quality. However, a few reviews mention minor issues, such as room problems during stays, indicating that there may be occasional hiccups in hotel bookings. Despite these concerns, the majority of consumers report a high level of satisfaction and a willingness to recommend Travel Center for future travel needs. Overall, the sentiment is highly positive, reflecting a strong reputation for excellent service.
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