Great brand
I love this brand and I have been using it for years. It is completely cruelty-free and I have never found a better mascara than "Better than sex".
A month ago
I love this brand and I have been using it for years. It is completely cruelty-free and I have never found a better mascara than "Better than sex".
3 months ago
Ho acquistato due prodotti della nuova collezione e avrebbe dovuto esserci in omaggio il portachiavi. Ovviamente non mi è stato inviato ed è impossibile contattarli! Vergognatevi
5 months ago
Brak informacji o zamówieniu, nie poinformowano mnie o anulowaniu zamówienia przez mail ani cokolwiek. Mam nadzieję że zwrócą pieniądze
I love this brand and I have been using it for years. It is completely cruelty-free and I have never found a better mascara than "Better than sex".
Ho acquistato due prodotti della nuova collezione e avrebbe dovuto esserci in omaggio il portachiavi. Ovviamente non mi è stato inviato ed è impossibile contattarli! Vergognatevi
Brak informacji o zamówieniu, nie poinformowano mnie o anulowaniu zamówienia przez mail ani cokolwiek. Mam nadzieję że zwrócą pieniądze
Muy malo es un timo con un bot
I bought two faced extreme lip injection. Supposed to give instant and long lasting plumping. It does nothing at all,except leaving a horrible thick greasy feeling on lips. Ive left review before but had no response from company. Why would they bother to contact me ,theyve got my money. Save your money,buy Maybelline Lifter Plumper from superdrug,its a great product and does what it says. No lies,no false performance advertisements, no FAKE reviews and a customer service department you can actually contact in person.
Acabo de comprar y no me ha llegado ningún correo de confirmación. Pero me meto en la cuenta y sale como si no hubiese pedido (mis pedidos a parecen vacío y el carrito aparece lleno , como si no hubiese pedido) pero encima me han cobrado el dinero como si lo hubiese comprado. Y en su pagina web pinchas en el correo y no aparece NADA. Estoy indignada espero que me devuelvan mi dinero YA. Sin duda alguna no volveré a comprar y correré la voz para que la gente este al tanto
Commande qui n’arrive jamais voir incomplète quand c’est le cas .. service client médiocre bref À FUIR
Ordered a palette bundle for $24 with guaranteed shipping . Order said being prepared for 24 hours. 22 hours later it was canceled as out of stock but the item was still listed on there TikTok page with 9 in stock and I ordered with guaranteed 3 day delivery . 24 hours later it was canceled as out of stock. Horrible business . No one is getting back to me and their cs didn’t want to assist in anyway
As much as I want to love too faced. The palette colours are amazing... however. Every single palette I've owned has had trays fall out and destroy, furniture, clothes and the carpets Today was the last straw. I keep my too faced palettes in a draw so they definitely don't get bumped or knocked and opened it to a confetti of super brown pigment EVERYWHERE!! This has happened with the last 4 palettes I've bought. I want to know why it's happening on £40+ pallets but not with my cheap revolution ones?
Faccio seguito alla precedente esperienza ho contattato per e-mail l’azienda per spiegare come richiesto il caso non mi ha risposto nessuno
Everything. Order not received. Rude, unhelpful customer service, who refuse to help or offer any compensation, to ease a negative customer journey. Avoid.
Order not received. Evri tracking details never updated. After contacting Too Faced by web chat they said it was ‘lost’. Reading other reviews, I can see many others had same issue.
He de decir que esperaba más compromiso y seriedad en una marca tan reconocida como es too faced. Hice un pedido hace casi un mes y no me ha llegado, lo reclamo por teléfono y no me saben decir nada, “ que a ellos les sale que está en preparación”. Me sigue sin llegar el pedido. No quiero pensar que la propia página web es una ESTAFA. Lo que no es normal es que si no reclamo cada día mi pedido, que lo he pagado, no lo reciba. Seguiré reclamándolo. En cualquier caso, última vez que compro nada de su marca.
Por favor hice un pedido y me llego la confirmación pero no me deja hacer seguimiento.
I am updating my previous review. I tried to make a purchase of several lip balms to hit the $80 threshold which would add a free one to my order as well but a bug in their system prevented me from completing a purchase over $80. I posted my complaint to trust pilot. Too Faced responded within 24 hours with email instructions which I followed and their customer service team was able to rectify the situation.
Muy fuerte lo de su página oficial, hice un pedido en noviembre del año 2023 en black friday y nunca me llegó, lo reclamé por teléfono y por el formulario de la web y nada, a las sexta vez que lo reclamé parece que me hicieron caso, me llegó la semana pasada (octubre 2024). Me llegó el producto y punto, ni muestras ni productos por compensación. Es una verdadera estafa, mucho cuidado, porque lo reclamé por activa y pasiva, si no me quedo sin dinero y sin producto.
Prodotti top e consegna avvenuta dopo pochissimi giorni dall’ordine. Anche la confezione mi è piaciuta molto, pensata affinché i prodotti non rischino di rompersi.
Lip injection maximum plump gloss? Virtually no plumping with this Product,applied quite a lot and only felt a slight tingling and it dries out within 10 mins,pretty disappointed considering the price
Ordine arrivato in circa 72h, mi ero inizialmente spaventata dalle recensioni negative ma è andato tutto bene. Ordine imballato benissimo e articolo corretto 👍🏻☺️ Grazie e alla prossima !!
Ik heb in december oogschaduw gekocht, walgelijke reactie op gekregen waardoor ik tot op heden korsten en littekens op mijn oogleden heb. Hiervoor contact gehad & ik zou mijn geld terug krijgen. Het is ondertussen maart en NIKS gehad! Wat een verschrikkelijke klanten service. Bijna alle merken sturen ook vervangende producten op, coupons & 300x sorry als iemand zoiets ervaart. Dit merk kan niet eens mijn geld terug storten sinds DECEMBER!!!
Based on analysis of 49 reviews rated 1-2 stars for Too Faced Cosmetics
“No lies,no false performance advertisements, no FAKE reviews and a customer service department you can actually conta...”
“As much as I want to love too faced”
“It does nothing at all,except leaving a horrible thick greasy feeling on lips”
“Ordered a palette bundle for $24 with guaranteed shipping”
“Ordered a palette bundle for $24 with guaranteed shipping”
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Too Faced Cosmetics is a prominent player in the beauty and well-being industry, specializing in high-quality makeup products. The company offers a diverse range of cosmetics, including foundations, eyeshadows, lipsticks, and skincare items, designed to cater to various skin types and beauty preferences. With a focus on innovation and creativity, Too Faced Cosmetics aims to provide customers with playful and effective beauty solutions that enhance their natural features. The target market for Too Faced Cosmetics includes makeup enthusiasts, beauty professionals, and consumers seeking cruelty-free and vegan-friendly products. By prioritizing inclusivity and self-expression, the company appeals to a wide audience looking for vibrant, trend-setting cosmetics that reflect individual styles. With an engaging online presence at www.toofaced.com, the company facilitates easy access to its product offerings and encourages customer feedback to foster a community centered around beauty and empowerment.
Too Faced Cosmetics receives overwhelmingly negative feedback, with 82% of reviews rating the brand poorly. While some consumers appreciate the brand's cruelty-free stance and products like the "Better than Sex" mascara, these positives are overshadowed by significant complaints. Many reviewers express frustration over order issues, including canceled orders, lack of communication, and unresponsive customer service. Common themes include dissatisfaction with product effectiveness, particularly with the lip injection products, which users claim do not deliver on their promises. Additionally, issues with product quality, such as eyeshadow palettes falling apart, further contribute to the negative sentiment. Overall, the majority of customers advise against purchasing from Too Faced due to these persistent problems.
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