Tickets Reviews

Bought tickets for a baseball game on this site, I had no confirmation/order acknowledgment through so I sent an email to customer services and has no reply. The tickets were supposed to be texted to me on the 1st of July and the event was on the 4th. 1st of July came and no tickets, so I phoned and was told to send an email and put urgent in the subject. Still no reply. The 4th has been and gone and didn't recieve any tickets or help from the site. I have been well and truly scammed.

Spoke to Joe, my ticket delivery will arrive the day of the show and this is typical.

Yes, there were fees. The tickets came as expected. The support was great and I would use them again.

A quick and easy site! Will use again!

Excellent site operations love it fast and easy! I would recommend this site to anyone looking to buy tickets to any event taking place especially if it's a Race.

This company is dishonest and unprofessional in the way they do business. They do not disclose their insanely high service fees throughout the purchasing process. It is only disclosed at the very last second, before you complete your purchase. In my case, I was tricked into that process and did not realize it until it was too late. Then, they are not willing to provide the customer service to make it right. Do not use this company to purchase tickets, unless you are willing to pay an excessive amount in service fees without full disclosure throughout the process.

I bought tickets for a specific performance. The screwed up and sent me tickets for the wrong date and refused to exchange them for the correct date. Then they had the unmitigated gall to suggest I use their site to resell the tickets they sent to me. DO NOT BUY FROM THIS COMPANY. They are dishonest THIEVES.

Tickets.Expert (also doing business as TicketGalaxy and TicketNetwork) is basically a bad Stubhub - it is ticket listing service company that matches third-party ticket sellers with buyers. This company doesn't actually hold any of the tickets themselves and has no real way to verify their authenticity. Tickets.Expert also charge ridiculously high service fees ($50+ per ticket) for the use of their site, and you only find out about those fees at the final stage of checkout. Tickets.Expert offer absolutely no refunds on your purchase regardless of the circumstances or how quickly you call them to reverse the transaction. Call within one minute? Does not matter - they will not provide a refund. If the tickets you receive are fake, they will put you through hoops to try to get your money back. The 100% Authentic Guarantee on your tickets is baloney - because they are merely a middleman between a seller and a buyer, they have no way to authenticate the tickets and do not stand behind their ticket guarantee. You'll end up giving up on your refund and trying to recoup the money through your credit card company. Avoid like the plague.

Ordered tickets on May 1st for Paul McCartney July 19 2017 through Ticket Experts.com. Do Not Use. Scam!!!. STILL NO TICKETS. Email said would have by July 16. .TODAY IS July 18. We have to travel a day to get there. So disappointed. I even picked out our seats. Cost $535. We were scammed. Thank you for ruining my birthday present. Do not recommended. They use second and third parties that you can't even contact ( we were not told abou). Calling BBB because they should be shut down. Terrible. Cant stop crying. Why are people so cruel,😡😭

Bought tickets in the wrong section by mistake. No refunds under any circumstances even though the show is 5 weeks out. Found tickets later, MUCH CHEAPER, even with the fees on Ticketmaster. Buyer Beware!

Outrageous fees and priced in USD for Canadian event.

Bought tickets through this site and they ended up being "fake." Went to the United Center to watch the Bulls game and was told the tickets were invalid. The ticket agent stated that the tickets i purchased were printed more than 5 times. Trying to get my money back from this company is the biggest hassle. They want a letter on United Center letter head. Well they don't do that. I have the tickets stamped with a "void" stamp and the United Center official stamp and that's not enough. I will never ever buy tickets from this company again and will fight until the end for my $150! Awful customer service, awful business.

Extremely excessive service fees. Having more than $60 service fees for a $150 ticket is extremely excessive, and not seeing the fees until the final screen on the web site is totally deceptive and not cool!

Agree with previous reviewer; this site is criminal. Super small font (I truly believe it is purposefully placed so that consumers will neglect to see) that the purchase is in US dollars!! We live in Edmonton, bought tickets through this site (assuming it was Canadian). THOUGHT we bought tickets for 660.00 (which is already a big splurge for us), only when my husband checked his credit card did we see the charge was 919.00! We called the company immediately after (while transaction still pending) and they said it already went through and/ they couldn't cancel it since we hadn't purchased insurance. DO NOT USE THIS COMPANY

No clear with all the fees. Charged us customer service fee. $144 USD!! What for?? for processing the payment online?. They have in the website 100% Money Guarantee which is a Lie, They DO NOT return you a penny. PLEASE be careful and DO NOT buy from this website.

Simran.. has been excellent. not all the agents are helpful. i was lucky to get her on the phone the second time i called. although i paid a bit more fare than other travel agency. i did not feel it. keep it up Simran.. you are a great asset to the company.

Ok. Wishing I had read reviews first before going to ticketsonsale.com. I feel that I have been seriously duped like so many others. Just want to cancel my order and go wit a more reputable ticket dealer. At least a scalper is up front about duping one. Now for the lengthy processing to cancel my order which I will be very surprised if I get any recourse or refund

The 100% Money-Back Guarantee is absolutely lie. I purchased two tickets for a concert in 10/2017 and it turns out the vendor was a scammer. It took the money and disappeared. I was trying to get tickets.expert to compensate my loss (about $1200). I filed a BBB complaint and did receive a call from the company rep telling me they would send the compensation check. I believed and replied on BBB that the issue resolved. But three months passed I never receive the check. I spent hours and hours trying to get a the company's response but was in vain. I was scammed again.

Wow I feel like an idiot for buying tickets from this site!! I thought I was buying legit tickets from a professional company, but discovered after it was too late that I was ripped off!! I thought my tickets were great seats!! $152 per ticket!! Months later when getting closer to the event I opened them up and discovered someone else’s name was on the tickets, $69 value with obstructed view!! Plus on top of that they sneaked in a $50 service fee per ticket!! The person I talked to on the phone refused to give me my money back! HORRIBLE RIPNOFF COMPANY STAY AWAY!!!

This is a completely dishonest and fraudulent company and should be avoided. I purchased 'tickets' at great expense for a preview showing of Frozen The Musical in February and was misled (no doubt deliberately) into thinking my paper e-tickets would give me access to the event. THEY DID NOT. The subsequent small print, only seen when it was too late, tells you to download to a mobile but the contradiction with the earlier bold wording totally misleads the customer. A special anniversary weekend was therefore spoilt (at least for that night). I have every reason to suspect that, had I downloaded the tickets to a device, they would not have been recognised anyway. Try complaining about being robbed of 550 dollars? Forget it. Their so-called Customer Services is a joke and no better than speaking to a robot which has been programmed to repeat the same garbage over and over. Their 100% guarantees that the tickets will arrive in time and give access to the event are outright, blatant lies. This a seriously organised scamming business, as evidenced by over 70% of the reviews. Do the math and don't make the same mistake I did. This site should be closed down before any more harm is done.