Delivered everything promised in aβ¦
Delivered everything promised in a timely manner!
4.8
Excellent
824 reviews
5-star
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1-star
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Review summary
Thrive Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Excellent Customer Service
There was a discrepancy between the displayed rate and what the airline was charging but the agent notified me right away and was able to get an acceptable outcome
Amazing customer service
Amazing customer service. Highly recommend.
Amsterdam flights
Ken, was very helpful. When I mistakenly booked the wrong date for our flights, he was very helpful in making all the changes.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
thrivetravel.com
All reviews
824 total β’ Write a review
Showing 1 - 10 of 820 reviews
C
Customer
US
I booked online believing I was bookingβ¦
I booked online believing I was booking directly with the airline. I was actually booking through a travel company unbeknownst to me. My ticket was not immediately available and neither was my seat assigned. Iβm not happy about this.
Date of experience: July 17, 2025
LW
Booking process was easy
Booking process was easy. I answered the chat box that popped up and the agent was able to find a price slightly lower than I was going to book. So far I have no complaints.
Date of experience: July 16, 2025
Me
Ease of booking and quick response
Ease of booking and quick response
Date of experience: July 16, 2025
R
Rose
US
We needed to make a change to a bookedβ¦
We needed to make a change to a booked flight with Thrive. Even though it did not work out exactly as we had hoped, our Thrive agent, Joe, worked through every possibility with us for an acceptable alternative. I will check with them before booking future flights!
Date of experience: July 15, 2025
LD
I booked a flight
I booked a flight last minute. I received an email saying that it would take up to 24hours to get my booking confirmation. After writing multiple emails, I did not get any responses. My card got charged the 1500$ plane ticket even tho it was supposed to cost 1100$. 2 hours before my flight, thrive travel emailed me to say that my flight was cancel and re-embourses me only 1000$. It was a horrible experiences. After, they blocked my email. I have never experienced such a bad travel company and who cancel your plane tickets for no reason. This is very frustrating. I will never recommend this website and will never use it again. It is fraud !!! STAY AWAY FROM THIS WEBSITE, ITS NOT RELIABLE
Date of experience: July 14, 2025
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