Even though Test PRO is certified by ASTQB, this is the worst school I have ever been to. When I canceled the Automation course with them, they declined all of my requests to return my money back, as promised! They came up with the reason that I didn't sign the contract about money refund when I paid the full price for the classes. The mentor that signed me up was longer working at Test Pro, and they refused to provide the refund. No customer support at all, I called numerous times, and waited in line for hours. One time I got to the representative that promised to give my message to the manager, but he never got back to me with the solution. I was tired of creating issue tickets, that no one taking care of, and automatically getting closed without resolving the issue! I have never had such an awful experience with any company! Their customer support SUCKS a lot! I would not recommend this school to any of my friends and I am regretting SO BADLY getting into it. They don't provide AMERICAN customer service, but russian! All russian-speaking employees have an awful attitude and are very rude. It just proved to me again, not to deal with russian mentality people no more ever again!
Regarding the classes, it is such a mess. No one knows what to do, and what is the schedule. Very confusing and hard to work with these people. They teach only how to create test cases and that is it. Huge groups (90+), no personal attention, teachers likely to be late and restart the computers during the lessons. Waste of time!