Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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JB

Jonathan Bedford

1 out of 5 stars
Very feint indicator lines.

Very feint indicator lines.

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WD

Wendy Dickinson

1 out of 5 stars
Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

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Tl

Tony leman

1 out of 5 stars
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

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P

PryG

4 out of 5 stars
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total • Write a review

Showing 661 - 670 of 996 reviews
H

I was slightly worried when I read all…

I was slightly worried when I read all the low star reviews. I ordered my fit to fly lateral flow and it arrive quickly. It came to test day and I found the registering of the test quite complicated but the online chat person helped me through it. My results were with me in just over an hour which helped with the anxiety. Would definitely use again

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N

No hassle

No hassle, delivered on time

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AO

Really good quick service

Excellent service really quick .

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MS

Very pleased with the speed and…

Very pleased with the speed and turnaround of my result. Also very helpful staff answering my enquires regarding how to complete the form and registering my test as I have limited technical skills. Thank you

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G

Got what i payed for

Took this test as an extra test due to not being able to use randox app on andriod and then randox gave us the wrong test time, Testngo delievered results in the time they stated and got exactly what i payed for 😁 Defiantly wohld use them again On another note i wouldnt touch randox test

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MT

Excellent service & arrived when…expected

Excellent service & arrived when expected

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My

Was easy to order what I wanted.

Was easy to order what I wanted was delivered on time kept informed about the progress of my order will be using again

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KS

The package arrived with the wrapping torn

The package arrived with the wrapping badly ripped such that one of the 5 test boxes was missing. TestnGo responded to my complaint email such that the missing box arrived the next day. Thank you. I suspect the wrapping is not robust enough to cope with 5 boxes which will form an irregular shape with too many sharp corners

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mp

good service

good service We all have to pay Price should came down

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