Not happy with the packing
Not happy with the packing. Hard to get the tea out of.. flavors are ok. Need to give more for the price and give out samples

Over a year ago
Paid for a year subscription as well as a teapot for my son for Christmas. Have not received a single box or the teapot and no response to my sons inquiries. Ripped off .......
Over a year ago
I like tea and I like this service, cause they like tea like me)
Not happy with the packing. Hard to get the tea out of.. flavors are ok. Need to give more for the price and give out samples
Some of the best tea flavors I have tasted in a long time.
They give prompt replies to emails, are quick to rectify if there is an issue. Lovely varieties of teas.
Everything was excellent. Best online store
I'm a tea snob. I freely admit it. And I haven't received anything from TeaRunners that hasn't been really excellent quality. A few have been superb. None of have been anything but first grade tea. And having new things to try that I can trust will be good showing up every month is a delight.
What a nice variety of teas that come every month. The flavor combinations are exquisite.
Received 3 months worth of samples as a gift and it’s been great! I’m still working through them all and will definitely order more soon!!
I don't subscribe to boxes too often, but this one has been really awesome - it's a great way to try out new tea! I love that they offer bi-monthly and tri-monthly subscriptions too, so you can choose whatever makes sense for you. If subscriptions aren't your thing, you can order tea from their store as well - so far I've really enjoyed everything I've tried. I had one issue with shipping (not the fault of TR) and the issue was resolved in a very quick and friendly manner. Absolutely no complaints!
Love the tea!
I love the Tea selections.
I have very much enjoyed all of the teas in this box. My only comment might be that I wold prefer more floral and less fruit, but overall, very pleased.
All the teas have been great.
I love the teas and being able fo switch teas out. But the labeling on the teas seem to be off sometimes. Sometimes will not list if you can resteep or not. Just guessing. Or labels on the bags could be more clear
I am enjoying the tea, nice selection.
Great that there is variety of teas, I’m just not huge fan of some teas like roiboos or herbal teas.
I love Tea Runners! The packaging is terrific and the brewing recommendations are so helpful. I'm so enjoying this experience. Thanks for a great product and really good service.
Great fresh teas and so yummy.
Some good tasting tea!
The tea selection wasn't great.
Excellent tea, quick delivery, thank you!
Based on analysis of 7 reviews rated 1-2 stars for Tea Runners
“Paid for a year subscription as well as a teapot for my son for Christmas”
“My friend and I were looking for a tea subscription after our advent calendar was done”
“Paid for a year subscription as well as a teapot for my son for Christmas”
“Have not received a single box or the teapot and no response to my sons inquiries”
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Tea Runners is an award-winning loose leaf tea subscription service and eCommerce store, catering to tea enthusiasts looking to explore a diverse selection of high-quality teas. The company sources its products from some of North America's top tea companies, ensuring a curated experience for its customers. With a range of options including customizable subscriptions, one-time boxes, and gift subscriptions, Tea Runners aims to provide a convenient way for consumers to discover and enjoy new teas each month. Targeting both individual consumers and gift-givers, Tea Runners offers more than 25 monthly tea selections, encompassing various types such as black, green, oolong, and herbal teas. Customers can easily manage their subscriptions, allowing them to pause, skip, or cancel at any time. Through its user-friendly website, Tea Runners strives to enhance the tea-drinking experience, making it accessible for both seasoned tea drinkers and newcomers alike.
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Tea Runners enjoys a strong reputation among consumers, boasting an impressive average rating of 4.8 out of 5. Reviewers frequently praise the exceptional quality and variety of teas available, with many expressing love for the unique blends and customization options. Customers appreciate the quick delivery of their orders and the overall enjoyable experience of trying new teas. However, some users report significant issues with customer service, particularly regarding subscription management and delayed shipments. A few negative reviews highlight frustrations over unresponsive support and unmet subscription promises. Despite these complaints, the majority of feedback remains overwhelmingly positive, emphasizing the delightful tea experience that Tea Runners provides.
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