Love your teas
Love your teas! Delighted with your presentation of teas /tea boxes! Excellent customer service! Questions addressed promptly and thoroughly, which is highly appreciated. Thank you!!!

Over a year ago
Paid for a year subscription as well as a teapot for my son for Christmas. Have not received a single box or the teapot and no response to my sons inquiries. Ripped off .......
Over a year ago
I like tea and I like this service, cause they like tea like me)
Love your teas! Delighted with your presentation of teas /tea boxes! Excellent customer service! Questions addressed promptly and thoroughly, which is highly appreciated. Thank you!!!
I have never ordered tea online before, and this has been a great experience. I love the teas and will order again.
A list of the black teas gifted and selected in advance of delivery would improve experience.
Great descriptions, lovely tea, easy to navigate. I would love to see more tea accessories in the future!
Delivery is fast and teas (so far) are tastTEA! I love that I can customize each box ⭐️
Loving the of variety selections and the teas.
I am enjoying the range of offerings & the helpfulness of the staff. I’ve also given gift subscriptions with confidence. The teas are a delight, the packaging is friendly, the concept is brilliant. I intend to be a customer for life.
The tea arrived sooner than expected and is so tasty.
This is some great tea. The best part is that it is delivered to me so I don't have the drive into Covid laden Portland to go to China Town. Great selections, there is nothing like a good cup of quality tea unless it is a good cup of quality coffee. I like both equally, switch up my mornings but its definitely tea after noon.
Got the Pure tea every 2 month delivery package after my children gave me a tea club for a year previously as a gift. Very good teas which are not easy to find otherwise. Delivery very prompt. For initial tea club a couple years ago I had a problem once with prompt and satisfactory resolution to my emailed concern.
This was a birthday gift from my son who knows that I live on and for my tea. He chose the teas and had them sent to me with out ever having tasted any of them and he is not a tea drinker so........I received a very interesting selection of teas and have tried two of them. Enjoyed both and will be enjoying all of them over the next week or so, however I will not be giving up my high caffeine AM tea any time soon. These are great teas and like some of my other afternoon or evening teas these will go well. They were well packaged and arrived safely and intact. I wish I could get out to your area to visit and do a little independent shopping with you. Your teas are great and very special.
Excellent high quality tea for a great price. Their subscription club gives me the opportunity to try teas that I might not ee at other tea sellers. Highly recommend.
All four teas that I received are fantastic. Can’t wait for the next box to come!
Delicious tea, excellent service. Thank you!
After a couple of years away, I'm so happy to be back. I decided to give myself a first-semester-of-graduate-school treat by signing up again and I am not disappointed. The salted caramel pumpkin black tea that arrived in my October box probably is going to disappear very quickly! I love that I can customize my monthly box too! While the honeybush rooibos is very good, and I was really wondering if I wanted a herbal tea this month, as soon as I saw I could exchange for the pumpkin oolong I was in pumpkin season heaven.
I was astounded by the quality of tea I received from Tea Runners! If you are looking for a good cup of tea, you will find it here, and NOT be disappointed. I drink two to three cups a day, and I hadn’t even finished the first box before the next month came in, so the quality and quantity are well worth the price. Highly recommend!
Great tea! I look forward to next month!
Great service, I really enjoy the teas I get and nice to be able to make changes prior if you know you won't like something.
There are so many options for tea lovers. There is a Green tea, Black tea, Herbal tea, and a mixed option, and you can customize your box by taking out one of the pre-determined flavors and substituting it with a different flavor that you would like. All the teas have great taste, some are the most delicious flavors of tea I have ever tasted. I love that you get new teas every month to try delivered to you! I would recommend this tea subscription box to anyone who loves tea and likes a variety and likes to try new flavors every month.
Tea Runners has been my exclusive indulgence during the pandemic, and it has been so worth it. I look forward to my box every month, and have even developed a morning routine! While I have been juggling full-time child care of my toddler, fulfilling my PhD student duties, working part-time, and taking care of the 23,385,201 chores that need to be done around the house, sleep has been a hot commodity. Yet, I've been finding myself wanting to get out of bed early in the morning for some precious "me" time by making myself a nice cup of tea in the absence of the usual chaos that is my household. TL;DR: Tea Runners has been doing wonders for my mental health amidst a global pandemic. More about my experience with Tea Runners: I'm currently two months into my 6-month subscription of the Original Box (the most recent of which I customized). The customization process was very easy and intuitive, and I love that there are so many choices for customization. All of the tea I've received has been wonderful and they have each been accompanied by explicit instructions on the package. The only thing I can write that might be helpful for future improvement efforts would be to add some functionality to the subscription page once you're logged in. So far, it is just one page with account information, but it would be nice to (1) see a history of the teas you have received and customized, (2) review teas with stars and/or short comments, (3) better toggle between the online store and subscription pages. These are just some minor wish list items though that pale in comparison to the deliciousness in those monthly boxes.
Based on analysis of 7 reviews rated 1-2 stars for Tea Runners
“Paid for a year subscription as well as a teapot for my son for Christmas”
“My friend and I were looking for a tea subscription after our advent calendar was done”
“Paid for a year subscription as well as a teapot for my son for Christmas”
“Have not received a single box or the teapot and no response to my sons inquiries”
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Tea Runners is an award-winning loose leaf tea subscription service and eCommerce store, catering to tea enthusiasts looking to explore a diverse selection of high-quality teas. The company sources its products from some of North America's top tea companies, ensuring a curated experience for its customers. With a range of options including customizable subscriptions, one-time boxes, and gift subscriptions, Tea Runners aims to provide a convenient way for consumers to discover and enjoy new teas each month. Targeting both individual consumers and gift-givers, Tea Runners offers more than 25 monthly tea selections, encompassing various types such as black, green, oolong, and herbal teas. Customers can easily manage their subscriptions, allowing them to pause, skip, or cancel at any time. Through its user-friendly website, Tea Runners strives to enhance the tea-drinking experience, making it accessible for both seasoned tea drinkers and newcomers alike.
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Tea Runners enjoys a strong reputation among consumers, boasting an impressive average rating of 4.8 out of 5. Reviewers frequently praise the exceptional quality and variety of teas available, with many expressing love for the unique blends and customization options. Customers appreciate the quick delivery of their orders and the overall enjoyable experience of trying new teas. However, some users report significant issues with customer service, particularly regarding subscription management and delayed shipments. A few negative reviews highlight frustrations over unresponsive support and unmet subscription promises. Despite these complaints, the majority of feedback remains overwhelmingly positive, emphasizing the delightful tea experience that Tea Runners provides.
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