Swiss Travel Transfer Reviews

driver did not speak english. Wi-fi not working, he did not care about it, I needed to work and I was not able to.

Really disappointing service. Booked the taxi to the airport. They sent me confirmation it was really early in the morning which made it difficult for me to find another solution fast at this time. I was waiting and no one showed up. I was calling and no one answered. Really stressful situation almost lost my flight. I do not recommend this company at all.

Beide Fahrten Basel-Bodensee hin und nach 10 Tagen zurück waren optimal. Superpüktlich. Superbequem. Superfreundliche und hilfsbereite Fahrer. Alles bestens, Danke!

Driver was prompt and service was good. Would definitely recommend this company for a safe, efficient trip from Lucerne to Zurich Airport.

Der Fahrer war sehr pünktlich. Er war nett und das Fahrzeug war sauber.

Driver was waiting for me at the airport and clearly displayed my name for easy recognition. Was very respectful, letting me enjoy the view during the transfer without any unwanted blabbering. Made it to my destination safely and fairly rapidly.

We booked the Swiss Travel Transfer service for our last family vacation (4 people with luggage) initially for the shuttle from home (ZH) to ZH airport. The journey time was about 30 minutes. We were so happy with the service (price, on-time pick-up, great vehicle, and driver) that we used Swiss Travel Transfer again on our way back. This is the second time in three weeks that we've been super satisfied with everything, so we can definitely recommend the company.

Klappte alles reibungslos. Wurden am Flughafen mit einem Schild mit Namen abgeholt, der Weg zum Auto war sehr kurz, was angenehm war. Die Fahrt war ruhig, schnell und angenehm. Der Fahrer Borislav Ivanov ist sehr professionell. Das Auto war komfortabel und echt cool, da es einen roten Sternenhimmel an der Decke hatte :) Kann Swiss Travel Transfer empfehlen und würde definitiv nochmal buchen.

Our vehicle had almost 500,000 kilometres on it and the Air Conditioning was not working. We were involved in a traffic accident & we were literally sat on the side of the highway for an hour and half waiting for the police to sort out who’s fault it was (it wasn’t our drivers fault) We were unable to stay in the vehicle due to how warm it was, & as yet we haven’t been contacted by the company to discuss our concerns. Murray from Australia

Swiss Travel Transfer provide an outstanding service. I regularly book them to go to ZHR. Their drivers make sure passengers feel comfortable and safe. Just yesterday my driver waited for me as my flight was delayed. I can only recommend Swiss Travel Transfer and will continue to use them whenever I need a ride.

Great Service, Relaxing drive, have used them twice now for transfers from Zurich to Basel return and have no complaints. Cars clean, friendly drivers and meet and greet at the airport.

Excellent service. Prompt. Professional and clean . Very good experience . Have used them twice now

Booked 3 rides with them using Vito vans in Switzerland. The drivers were on time on on 3 trips. Total of 5 adults and 5 large luggage, 4 carry-on luggage, and 2 snowboard bags. They all fit in just 1 Vito van.

Absolutely terrible service. I regret not booking with Blacklane instead. We were promised a meet-and-greet in the airport terminal, but that didn’t happen. The driver only messaged later, saying he’d arrive “soon,” even though tracking was provided. This is far from a premium experience—no apology, no courtesy, nothing. I had to carry our bags to the car myself, and the ride was no better. The driver braked so hard that our suitcases slammed around in the boot. For 100 CHF, this was shockingly bad. To make it worse, I had to ask the driver to actually get out of his car and come to the meeting point. Absolutely pathetic. Avoid at all costs. Name of driver was Daniel Neykov. If you’re going to have to walk to the car park yourself you might as well just book an Uber for a fraction of the cost.

Very clean ride, and Jordan was a very kind and friendly chauffeur. 10/10

I found this company by searching online. Their prices were reasonable. Had a confirmation booked immediately, I even sent an email to confirm that it is 100% locked and received a response within minutes confirming. Our driver contacted me when he was on the way to our hotel picking us up from St Moritz. He was early waiting loaded the car, was great to deal with and supplied water. I even asked for a pitstop as it was a long drive he was so nice in suggesting a nice spot to have a snack, then went on our way to our next destination. Honestly I had an excellent experience and would recommend!

Extremely poor service. If I could rate zero, I would, as the transfer didn't even arrive! Myself and my partner were waiting outside the Yotel Lake Geneva at 11.30pm, the allotted time and date. When no one showed up after 10-15mins, I called the support line only to be told that Swiss Travel Transfer cancelled my booking and sent me an email the day before advising of the cancellation. I can say that I did not indeed receive an email notification at all and no it was not in my spam folder as I check this on a daily basis. This was not a cheap transfer. I believe I was treated poorly by your company and will not be recommending your company to anyone. If it was not possible to supply a transfer at the alotted time then my booking should not have been confirmed in the first place.

Whenever we travel from Zürich Airport we choose Swiss Travel Transfer. They are very reliable, friendly and drive at a fair price.