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HomeSuits Me Limited Reviews
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Suits Me Limited Reviews

4.216666666666667 out of 5 stars
4.216666666666667 out of 5 stars
4.2
|Great|60 reviews

Last reviewed 5 months ago

TrustScore

4.2
4.216666666666667 out of 5 stars
Great
5 out of 5 stars
42
4 out of 5 stars
8
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
9
60 reviews in total

Review summary

Suits Me Limited receives a generally positive reception from customers, with many praising the exceptional service provided by staff members like Vesela and George, who are noted for their helpfulness and prompt assistance. Reviewers frequently highlight the ease of setting up accounts and the efficiency of the service, making it a favorable choice for managing finances. However, some customers express frustration over issues such as blocked accounts and difficulties in reaching customer support, with one reviewer mentioning a lack of response after their card was blocked. Despite these complaints, the overall sentiment remains positive, with many appreciating the quick setup and user-friendly experience. Overall, Suits Me Limited is viewed favorably, though there are areas for improvement in customer support responsiveness.

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Based on reviews, created with AI

See what reviewers are saying

Khurram Awan
Khurram AwanFeatured

5 months ago

5 out of 5 stars

Great customer services specially (…

Great customer services specially ( CELESTINA ) she was the best to help me out with my problem. 😃

Adi Ghraiz
Adi GhraizFeatured

5 months ago

5 out of 5 stars

I hade good experience with Vesela…

I hade good experience with Vesela taking me step by step to solve my problems,it was easy and comfy and i love her accent,thanks Vesela

Natalie Bailey
Natalie BaileyFeatured

5 months ago

1 out of 5 stars

Not happy at all ubereats took my money…

Not happy at all ubereats took my money and you blocked my card called can not even get to talk to some one Emil days ago and still nothing

Sam
SamFeatured

5 months ago

5 out of 5 stars

Had a great experience with suits me customer service member Vesela. ❤️

I got my request quite easily solved. This agent (Vesela) she was outstanding her service was top notch ,she consistently provides exceptional service by attentively listening to my concerns, respondi... See more

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Joshua Allen-Sutherland
Joshua Allen-Sutherland
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Easy and simple to use

Easy and simple to use. No hidden fees.

Helpful?
Paul Donnelly
Paul Donnelly
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Brilliant Bank

Joined this bank several months ago now. Like anything I was sceptical to begin. However I have to say the service is superb. From start to finish, easy sign up, card arrived in days and had zero issues since opening. No hidden fees they are all stated clearly. Looking forward to continuing as a regular user for years to come. Great work team keep up the brilliant work/service.

Helpful?
Muthuvel chellaiah
Muthuvel chellaiah
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Great experience

Great experience. Mr.MATAISH

Helpful?
……
……
1 reviews•New Reviewer
6 months ago
1 out of 5 stars

Waiting ages for my card to arrive

Waiting ages for my card to arrive

Helpful?
MGH
MGH
1 reviews•New Reviewer
6 months ago
1 out of 5 stars

AVOID

I asked them 3 times (including now) to block my account. I have a gambling problem and have been signed up to gamstop over 5 years. They have let me gamble openly without ever questioning my transactions. I have asked and begged them for help via messages and emails but they ignored me. I tried everything in my power to stop this but I was ignored and now I can’t afford my bills

Helpful?
Edward
Edward
1 reviews•New Reviewer
6 months ago
1 out of 5 stars

Dreadful

Dreadful. Applied 4 times and have provided everything asked for. 3 documents and done the photo. Their system keeps sending me messages asking if I have forgotten something or saying to complete my application. When I click the link it says application compete and I have to wait. Phone them and it takes more than an hour for them to answer and you get out through to a call centre in India where they can’t tell you anything anyway or help at all other than telling you to wait and it should be ok. Email Them and you get a response from an unprofessional person sending pointless cut and paste responses and telling you to reapply. Worst pseudo bank ever and worst customer service and website / portal I have ever experienced anywhere.

Helpful?
Ashley Fletcher
Ashley Fletcher
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Excellent alternative banking

Absolutely outstanding service so far customer service is outstanding very friendly does exactly what they say there gonna do all fees clearly stated no hidden costs as tells you app easy to use happy customer

Helpful?

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muhammad ismail abdallah
muhammad ismail abdallah
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Very happy with this card

Very happy with this card

Helpful?
Louise Parry
Louise Parry
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

So easy

Everything from start to finish was so easy. Card arrived within a couple of days.

Helpful?
Matthew Willmore
Matthew Willmore
1 reviews•New Reviewer
6 months ago
4 out of 5 stars

I have had a few technical issues with…

I have had a few technical issues with suits me but they do eventually get resolved it used to be hard to get into contact with suits me but recently they have changed this and after calling today and requesting a call back i was called by ABUBAKAR from customer care and he was great and very helpful and well spoken.

Helpful?
Adam Lanc
Adam Lanc
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Brad - Naiomi was helpful 100% will use and…

Naiomi was helpful 100% will use and recommend her for any help

Helpful?
Marcio Mendes
Marcio Mendes
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Respectful and understandable -george

Respectful and understandable -george

Helpful?
Arun Dadwal
Arun Dadwal
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Mahal

Mahak wonderful experience

Helpful?
Nicole
Nicole
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Mehak great service

Mehak great service

Helpful?
Filip Goge
Filip Goge
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Naomi the best 10/10 explain evrything…

Naomi the best 10/10 explain evrything nice and clear . Very good customer service , congratulations for that Naomi

Helpful?
Tia Sivers
Tia Sivers
1 reviews•New Reviewer
6 months ago
1 out of 5 stars

STEER CLEAR OF THIS BANK THIEVES!!

THIS BANK IS AWFUL AVOID AT ALL COST MAY LOOK EASY AND ACCEPTING BUT THEY ARE FAR FROM THEY TOOK ALL MY MONEY AND CLOSED MY ACCOUNT BECAUSE I WAS SENT £46 THEN SAID IT NEEDS TO BE REVIEWED EVEN THO ITS A PAYMENT FROM A REGULAR AND DONT EVEN GIVE YOU A TIME FRAME OR ANY INFORMATION ABOUT WHY THEY BLOCKED ACCOUNT THIS IS RIDICULOUS I TOLD THEM IM DISABLED AND YOU HAVE BLOCKED IT FOR NO REASON AND WONT EVEN BOTHER GIVING YOU AN ANSWER OR ANY FORM OF INFORMATION JUST AVOID AT ALL COSTS OTHERWISE YOU WILL END UP LIKE ME NOW UNABLE TO BUY FOOD!😡😡

Helpful?
Jo
Jo
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

I can do transfers without charges

I can do transfers without charges

Helpful?
Sugi pula
Sugi pula
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Great.great great great

Great.great great great

Helpful?
Sian
Sian
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Mehak from suits me is honestly so helpful and lovely

Mehak from suits me is brilliant I have been helped with my direct debits and a refund, very happy customer. Thankyou mehak

Helpful?
Matty Nixon
Matty Nixon
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Marchela

Marchela was a very helpful lovely women very helpful and polite 5*

Helpful?
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About Suits Me Limited

Suits Me Limited operates the Suits Me® platform, a financial service offering personal accounts designed to cater to a diverse range of customers, including those new to the UK, students, and individuals with poor credit histories. The company provides a hassle-free alternative to traditional banking, allowing users to open an account in less than three minutes without the need for proof of address, credit checks, or minimum deposits. Suits Me® accounts are intended for various purposes, such as managing wages, benefits, or personal finances. The service is particularly beneficial for individuals seeking a fresh start, as it welcomes customers with past banking challenges. Additionally, Suits Me® offers instant cashback and discounts through its retail partners, enhancing the overall value of its accounts. With a focus on accessibility and customer support in multiple languages, Suits Me Limited aims to meet the financial needs of all individuals, regardless of their banking background.

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