I just cancelled my program…
I just cancelled my program participation, this company is not 100% truthful when it comes to the fees they charge. I was told that fees would be collected upon settlement agreements with the creditor, but that's a lie, they take 90% from your payment each time for a Retainer Fee and Service Costs. This is why they tell you it takes months to negotiate settlements because there is nothing left after all the fees. Then just wait until you need help from your Brandon Ellis Law Firm's client support team, I was on hold for hours everyday for 5 days straight and never did get to talk to anyone, and don't waste your time emailing them because they will tell you to call them. I paid them over $1,200 in 2 months, and received a refund of $6.04, and they didn't settle any accounts. They are a mess.
