Polite professional & empathetic
Polite professional & empathetic

10 months ago
This company claims to be sending me translation assignments but in 5 years never responded to any of my emails. I am not sure what they are covering for but they even ignore the message where I asked... See more
11 months ago
It was very good and I'm happy and thanks
Over a year ago
The care was very quiet, the attendance was very polite.
Polite professional & empathetic
My experience with trustpilot as be a good experience thank you
Very very gos
The agent explained what all the paperwork was and helped me complete the various forms, polite and efficient.
Great support , guidance and information on each steps of the claim.
Everyone I spoke to was very helpful. Ian was very informative.
The lady was lovely well spoken went through everything with me making sure I done everything right she was amazing thankyou
They work very fast and efficiently. Everyone was very helpful and answered all my questions and cleared my doubts as soon as I asked. Would highly recommend.
Very helpful and clear on all aspects of the process and a pleasure to work with
Very easy and quick
Professional service - appt 10am - they rang dead on 10am - very polite - listened and were very patient - empathised with my situation - statement was with me within specified time scale and when calling - I’ve spoke to various colleagues and ALL staff have the same professional manner - a fantastic company to deal with
Friendly Made a difficult situation easier by being understanding, professional and supportive.
Very helpful and polite, Understanding Patient
Very helpful outstanding customer service
A very efficent,easy to use service, with professional support and advice.
Am glade I chose yous everything you did for me with my photos of my accident I would tell everyone that you are good and I would tell people to go and see you you are very guick what you do and I appreciate what you are doing for me thank you
Helpful polite
very well organised company, all very punctual and rang at the correct time.
First time dealing with anything requiring this service and I must say Rodsarin was brilliant. Made everything clear and easy to understand with perfect communication of the necessary information. Friendly, polite and understanding. A* and wish her the best with her cats.
Very easy to communicate with. Felt very much at ease. Answered all of my questions and have updated me regularly. Brilliant company.
Based on analysis of 8 reviews rated 1-2 stars for Statement Drafting Services
“They didn’t call me”
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Statement Drafting Services specializes in UK liability claims investigation, offering a range of services tailored for solicitors and insurers. The company provides CPR compliant witness statement taking conducted by qualified legal professionals, ensuring accuracy and detail. Additionally, they support the claims process with efficient legal document collection and bilingual statement drafting, catering to clients in both the Claimant and Defendant's preferred languages. Targeting the legal sector, Statement Drafting Services enhances case efficiency and settlement potential through their comprehensive network of experienced document collection agents, who promise a rapid turnaround time. They also offer certified legal translation and interpreting services for any language, supporting clients in need of accurate communication and documentation. With a commitment to competitive fees and quality service, the company aims to meet the diverse needs of the claims industry.
Statement Drafting Services receives overwhelmingly positive feedback, with many reviewers praising the professionalism and helpfulness of the staff. Customers frequently highlight the excellent service, noting the team's politeness and responsiveness, which contributes to a satisfying experience. Reviewers express gratitude for the empathetic and patient assistance they receive, particularly during sensitive situations. However, a small number of complaints indicate issues with communication, as one reviewer claims to have never received responses to their inquiries over several years. Despite this, the majority of feedback emphasizes the quality of service and the dedication to customer care. Overall, Statement Drafting Services is viewed positively, with a strong reputation for professionalism and support.
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