Great price and fast delivery
First time purchaser and the experience was great. I found some Hoka trainers that I wanted at a great price. I placed the order on the Saturday evening and they arrived on the Tuesday.
Sport It First
Reviews 100β’
4.1
Sports & Hobbies4.1
Great
100 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
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4.1
Great
100 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Sport It First receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
I liked Sport It First and was shoppingβ¦
I liked Sport It First and was shopping here regularly, but my last order wasn't pleasant at all. Usually I shop with big chunks and return the items that don't fit or I don't like. In my last order's return, they refunded only 2 items out of 5 items that I sent back, even though I sent back only one package, no way some of it arrived, others didn't. In the customer service, I explained my situation, but they kept telling me the same thing, "two items as can be seen on our system", like a machine. I lost Β£60 unnecessarily. Be careful when returning, take a video or something like that.
Superb but a bit long winded exchange
The order and original delivery was absolutely great and lightening fast, no problems with the item, all great, but the length of time waiting for the exchange was too long for my liking. Great comms and also always answered quickly but stock response really. All in all great product at very reasonable prices (Β£175 for Β£300 rugby boots) but if you need an exchange in size as I did, you just gotta wait. So so close to superb, just a bit of tweaking the returns.
Avoid like the plague
Avoid like the plague, slow deceiving delivery time, even worse returns process!!
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
sportitfirst.co.uk
All reviews
100 total β’ Write a review
Showing 61 - 70 of 96 reviews
gA
No delivery for well over a month
No delivery for well over a month. Basically same 3 standardized responses to 3 requests of information of whereabouts of item paid for. Delivery company said they had no knowledge of the order to be delivered. Feels like we've been scammed.
Date of experience: March 28, 2025
MS
Everything went perfect from orderingβ¦
Everything went perfect from ordering to on time delivery and the product was great what more could you ask for
Date of experience: March 27, 2025
PF
Very quick to dispatch and exactly whatβ¦
Very quick to dispatch and exactly what I was after at a reasonable price.
Date of experience: March 25, 2025
NT
Illegally refuses return
Retailer refuses to honour the manufacturer's warranty on goods sold. They are legally required to do so under UK consumer rights legislation [The supplier's reply below confirms this - but it is still illegal not to do this]
Date of experience: March 24, 2025
RB
Spedizione rapida
Spedizione rapida, ottimi prodotti a prezzi ragionevoli !!
Date of experience: March 24, 2025
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