Great price and fast delivery
First time purchaser and the experience was great. I found some Hoka trainers that I wanted at a great price. I placed the order on the Saturday evening and they arrived on the Tuesday.
Sport It First
Reviews 100β’
4.1
Sports & Hobbies4.1
Great
100 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
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4.1
Great
100 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Sport It First receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
I liked Sport It First and was shoppingβ¦
I liked Sport It First and was shopping here regularly, but my last order wasn't pleasant at all. Usually I shop with big chunks and return the items that don't fit or I don't like. In my last order's return, they refunded only 2 items out of 5 items that I sent back, even though I sent back only one package, no way some of it arrived, others didn't. In the customer service, I explained my situation, but they kept telling me the same thing, "two items as can be seen on our system", like a machine. I lost Β£60 unnecessarily. Be careful when returning, take a video or something like that.
Superb but a bit long winded exchange
The order and original delivery was absolutely great and lightening fast, no problems with the item, all great, but the length of time waiting for the exchange was too long for my liking. Great comms and also always answered quickly but stock response really. All in all great product at very reasonable prices (Β£175 for Β£300 rugby boots) but if you need an exchange in size as I did, you just gotta wait. So so close to superb, just a bit of tweaking the returns.
Avoid like the plague
Avoid like the plague, slow deceiving delivery time, even worse returns process!!
Company details
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Contact info
π
Website
sportitfirst.co.uk
All reviews
100 total β’ Write a review
Showing 11 - 20 of 96 reviews
LL
Ordered a Speedo Fastskin Suit onβ¦
Ordered a Speedo Fastskin Suit on Friday morning and a got my delivery on the Saturday , after ordering direct from speedo and having nothing but trouble and socking customer service. Sport it First were a breath of fresh air Super fast delivery got the suit we wanted at a great price and SIF sent emails with updates . will definitely be using again thank you Alana ( The only thing that nearly stop me from placing my order was Fastskin is spelt incorrect and because Iβve never used your website before I thought it might of been a scam website but iβm glad I did :) )
Date of experience: April 26, 2025
EP
Very disappointed
Very disappointed, I ordered football, nowhere did it say ill have to pay custom fees. I paid Β£13 for 2day delivery, I still haven't received my parcel. I've had to pay β¬48.00 customs and still didn't receive them. Today I got another email saying I need to pay β¬37.00 for customs again. So boots that were meant to cost me Β£135.00 have cost me over Β£200. I'm not happy and will definitely not buy them them again!!
Date of experience: April 23, 2025
SM
We did not receive the boots yet
We did not receive the boots yet. A few weeks later.
Date of experience: April 22, 2025
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