Easy enrollment and fair plan price
Easy enrollment and fair plan price

11 months ago
Great customer service. I would recommend Christine Moreno highly. Very friendly and eager to help.
11 months ago
Web site is impossible for a senior person to use. 😱
I didn’t get the agents name, but she was wonderful and it was easy getting a dental plan for my son.
Cassie helped me thru the process like a pro thank you
Agent Amina Lic 6004965 was very helpful. However I did not purchase Spirit Dental. I was speaking with Agent Amina who did not confirm the existence of any other insurance policies I already had prior to asking for my account information. Also in this conversation I stated I wanted the policy to start on the 15th and not the 2nd which she agreed to and that is when the automatic payments would begin. After taking my bank account information on the phone and prior to giving any permission to charge my account, I mentioned I already had a plan with Ameritus. She then stated my account would not be charged for $66.88 as I had already purchased an Ameritus plan over the weekend. She stated any new plan under Spirit would be declined. She stated I would get a follow up email confirming the cancellation of Spirit and that my existing policy with Ameritus would not be affected. I should not have gotten the email stating I purchased Spirit which is not the case and if charged it would be considered fraudulent as I said no, you don't have permission to charge as I made clear I wanted the supplemental coverage confirmed and asked her to delete all account information. I also wanted that deletion confirmed in her follow up email.
1. very easy website to navigate 2. the chat person was professional and knowledgeable
Joel was a great help in resolving this.
It was great. Very self explanatory and customer friendly.
I recently signed up for Spirit Dental over the phone, and I was genuinely impressed by how easy and pleasant the entire process was. I waited for about 3–5 minutes to get connected, and the whole call, from start to finish, took about 15 minutes. The representative I spoke to was polite, professional, and incredibly clear. She had such a pleasant voice and explained everything in a way that made me feel comfortable asking questions, even the ones that made me feel a little clueless about insurance policies. She never rushed me, never made me feel dumb, and walked me through every detail so clearly. I find it rare to have such a positive experience with insurance, but this was fast, smooth, and left me feeling completely confident in my decision. Huge thanks to Spirit Dental for making something complicated feel so easy!
Very easy to sign-up for dental care with a very knowledgeable agent. Thanks!
They called back 2 days later to help with issue signing in and seeing plan data
Simple,easy and quick. I have my own dentist so let's see how the pricing works out.
Super easy to understand and sign up straight forward and very excited to get my smile my life back thank you spirit dental
The fact you are to the point and obviously true with your advertisement. Thank you can't wait to refer Spirit Dental to friends and family. God bless.
I was treated with respect and when I had a question the agent answered and thoroughly explained. He was very patient and professional.
Unclear dental benefit is for major services. I was told there was no wait period now I can only get a deal if I have benifits for 1 year or 2….
Based on analysis of 5 reviews rated 1-2 stars for Spirit Dental
“the representative did not complete her task in getting me to log into my account”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Spirit Dental is a provider of affordable dental insurance tailored for individuals and families. The company offers a range of flexible coverage options designed to meet various dental care needs and budgets. Spirit Dental ensures immediate access to dental services with no waiting periods, allowing customers to see their dentist as soon as the next day. With plans that include three annual cleanings and high annual maximums, Spirit Dental aims to make dental care accessible and cost-effective. Customers can choose from different coverage levels, including options for individuals, couples, and families, and benefit from 25-50% savings when utilizing in-network dentists through the Ameritas Dental Network. Spirit Dental is committed to helping its members maintain their oral health while providing a straightforward and supportive insurance experience.
Spirit Dental receives overwhelmingly positive feedback, with many reviewers praising the easy enrollment process and the helpfulness of the customer service team. Customers frequently highlight the friendly and courteous attitude of representatives, such as Christine Moreno and Quendy, who go above and beyond to assist with inquiries. The absence of a waiting period for services is also a significant plus for many users. However, some critical feedback points to challenges with the website's usability, particularly for seniors, indicating that navigation can be difficult for certain demographics. Despite this, the overall sentiment remains highly favorable, with 96% of reviews reflecting satisfaction with the service provided.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.