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HomeBeauty & Well-beingSpaSeekers.com Reviews
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SpaSeekers.com Reviews

4.4 out of 5 stars
4.4 out of 5 stars
4.4
|Great|60 reviews

TrustScore

4.4
4.4 out of 5 stars
Great
5 out of 5 stars
44
4 out of 5 stars
7
3 out of 5 stars
1
2 out of 5 stars
5
1 out of 5 stars
3
60 reviews in total

Review summary

SpaSeekers.com receives high praise for its user-friendly booking process, with many reviewers noting how easy it is to secure spa appointments. Customers appreciate the straightforward interface and the variety of options available, often highlighting the good deals and discounts, such as the blue light discount. Positive experiences are frequently mentioned, with users reporting great service and enjoyable spa days. However, some consumers express frustration regarding communication issues, particularly when spas fail to receive booking confirmations from SpaSeekers. A few negative reviews indicate significant dissatisfaction, with one reviewer even wishing they could give zero stars due to a problematic booking experience. Overall, while the majority of feedback is positive, there are notable concerns about booking reliability.

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Based on reviews, created with AI

See what reviewers are saying

Chimchim
ChimchimFeatured

A week ago

5 out of 5 stars

Lovely no fuss

Very straightforward website with clear details and information. I booked a lovely spa break for 2, lovely no fuss.

Helen Long
Helen LongFeatured

A week ago

4 out of 5 stars

Easy to use, helpful filters

Easy to use. Helpful filters. Some price reductions. Downside - booked the spa break weekend including treatments but then have to phone up to arrange the treatment times separately to the booking

Mel
MelFeatured

A week ago

2 out of 5 stars

No empathy or retention efforts from…

No empathy or retention efforts from customer service.

carrie heeley
carrie heeleyFeatured

A week ago

5 out of 5 stars

Easy to book

Very easy to book

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Kirn Garrity
Kirn Garrity
1 reviews
20 days ago
4 out of 5 stars

The only thing was I had to wait 37…

The only thing was I had to wait 37 minutes until I could get contact with aa advisor but he was lovely called Josh . However the wait time is ridiculous x

Helpful?
Becky Gallacher
Becky Gallacher
1 reviews
20 days ago
5 out of 5 stars

Easy to book and easy to navigate

Easy to book and easy to navigate , competitive prices x

Helpful?
Pauline Whaley
Pauline Whaley
1 reviews
20 days ago
5 out of 5 stars

Nice and easy to book and use the…

Nice and easy to book and use the voucher I had received for my birthday .

Helpful?
S.R lister
S.R lister
1 reviews
20 days ago
5 out of 5 stars

Had a 1 night spa deal at dunstan Hall…

Had a 1 night spa deal at dunstan Hall with evening meal ,&, breakfast in December with a friend Well worth the money. But they had problems with swimming pool heating but It didn't stop us Now just booked again for February for my sister's birthday treat ,&, retirement

Helpful?
Steve
Steve
1 reviews
20 days ago
5 out of 5 stars

Helpful and efficient staff

Dealt with Chanel on the phone to complete our booking. She was very helpful and efficient.

Helpful?
Stuart Albutt
Stuart Albutt
1 reviews
21 days ago
5 out of 5 stars

Great Service

Representative sorted out a booking issue over the phone... perfectly

Helpful?
CollectPlus Customer
CollectPlus Customer
1 reviews
21 days ago
5 out of 5 stars

Very easy to book.

Very easy to book.

Helpful?

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customer
customer
1 reviews
21 days ago
1 out of 5 stars

Poor cancellation process

I was sent a voucher for a present for spa breaks and when navigating through Google accidentally went on to spa seekers. When completing the booking the voucher didn't work but I had arranged to go for a spa experience with a friend so booked it regardless. On realising my mistake I emailed spa seekers to cancel but didn't get acknowledgement of receipt. I called during their opening hours to cancel and although I did so in less than 24 hours I have been charged £25. I realise my fault in this but an element of good will would have been nice! This has just guaranteed that I will never use spa seekers for any future booking and will obviously recommend other companies to anyone who asks. Poor marketing on your part spa seekers.

Helpful?
M. Rose
M. Rose
1 reviews
21 days ago
5 out of 5 stars

Day spa offer

Thank you. Booking was easy and few pounds off too.

Helpful?
Sam Lydon-Drake
Sam Lydon-Drake
1 reviews
21 days ago
5 out of 5 stars

Great speedy experience.

Great speedy experience.

Helpful?
Doug Price
Doug Price
1 reviews
22 days ago
2 out of 5 stars

Spa Seekers @ the Belfry,

28th December we stayed at the Belfry Hotel, dining was good the spa was good, we were in a room above where all the bins were being emptied, This room should not be used, it was above where all the bins are emptyied,i think i managed 2 hrs sleep, loads of talking all night, shouting, and crashing of bins, and the din of some kind of machinery, for a 4 star hotel, disgusting, i did complain the next morning, and i was offered a discount if i wanted to return, as per normal i received a feed back form, from Spa Seekers stating the above, to date no reply, Shameful service customer service Spa Seekers,

Helpful?
Cordell
Cordell
1 reviews
22 days ago
5 out of 5 stars

Easy to find the area you wish to go…

Easy to find the area you wish to go and lots of lovely choices. I also got a discount for booking in January.

Helpful?
Locky
Locky
1 reviews
22 days ago
5 out of 5 stars

Spa day booking

Excellent choice and easy online booking process

Helpful?
Karen
Karen
1 reviews
22 days ago
5 out of 5 stars

Booking a spa made easy!

Plenty of choice of spa deals. Easy to use the website. Thank you.

Helpful?
J Collier
J Collier
1 reviews
22 days ago
2 out of 5 stars

Allow time for bookings

Received confirmation but nothing from the spa in question. phoned the spa and they'd not received anything from spaseekers, wasn't ideal.

Helpful?
Shalini
Shalini
1 reviews
22 days ago
5 out of 5 stars

I had wonderful time

I had wonderful time

Helpful?
Cat
Cat
1 reviews
23 days ago
2 out of 5 stars

Limited availability info

You are unable to know the available times of treatments as they are confirmed by the spa at a later date - which means you couldnt be confident of getting a conventient time eg not 9am or 5pm slot and when its given to you you have already paid up. Even the staff at spaseekers couldnt give this info and had to call each venue to find out - and the spas didnt answer their phone. In the age of technology this platform seems way out of date. Only gave 2 stars for the staff who tried to help.

Helpful?
Donna Williams
Donna Williams
1 reviews
23 days ago
4 out of 5 stars

Our first visit to this NU SPA…

Our first visit to this NU SPA Stansted. Didn't get our Bubbles on a arrival but after asking reception had it after out treatments which was nice. Pool area nice but a little noisy with some children who kept opening the steam room door. Steam room was not very steaming and no instruction how to regulate it, some essential oils in the system would be a nice touch . Sauna also was in need of some nice smells was very stale. The relaxation room was lovely just needed to be warmer. Loved the massage beds in the relaxation room. Great Massages with Natasha.

Helpful?
Helen Walker
Helen Walker
1 reviews
23 days ago
5 out of 5 stars

Easy and lots of choices

Easy and lots of choices

Helpful?
Nicola Taylor
Nicola Taylor
1 reviews
23 days ago
5 out of 5 stars

Easy booking system

Easy booking system

Helpful?
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About SpaSeekers.com

SpaSeekers.com is a leading online spa booking agency specializing in spa days, spa breaks, and wellness experiences across the UK. With over 35 years of industry expertise, the company partners with approximately 500 spa locations to offer a wide range of packages tailored to meet diverse customer needs. SpaSeekers provides a user-friendly platform for customers looking to unwind, whether planning a relaxing getaway for themselves or seeking the perfect gift for friends or loved ones. The company’s offerings include a variety of spa experiences, from couples packages to last-minute deals, ensuring that customers can find an indulgent escape that suits their preferences and budget. Additionally, SpaSeekers features gift vouchers, allowing purchasers to share the joy of relaxation with others. With a commitment to customer satisfaction and a best price guarantee, SpaSeekers.com aims to enhance the beauty and well-being journey for all its clients.

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Category

Beauty & Well-being