Très bon fournisseur
Catalogue + prix et disponibilité des articles

10 months ago
Uitstekende service naverkoop. Een waterpomp die net uit. Garantie was is stuk gegaan en werd was hersteld zonder kosten
10 months ago
Received incomplete product and costumer service is unreaponsive. Was promised a replacement 10 days ago here at Trustpilot and still no sign of it. They don't even answer my emails. Terrible service.
10 months ago
De website geeft aan: Bestel tot 18u. Morgen in huis. Dit is bij mij in iedergeval niet gelukt, ondanks dat de website van GLS zelfs een levertijdstip aangaf, kwamen ze gewoon niet opdagen. Erg teleur... See more
Catalogue + prix et disponibilité des articles
I have been very disappointed with their service! I had ordered via their website and a wrong address showed up, so I had to contact them to change it, because there was no way to do it on their website. They did change it, but the information didn't get to the shipping company. Then I had to contact them again to make sure that the shipment arrived at the right place. The shipment company called me the day of the delivery and told me that they couldn't find the name, which I then gave to them. But here is the WORST: the product was (due to my error) the wrong one, which we only found out once we had called an installateur. As you can imagine, this took a little while to find somebody. Finally, it wasn't the right product and I wanted to ship it back, which they then told me, it wasn't possible anymore. So today, I find myself in a situation that I bought a thermostat that I can't use, which is of course very annoying on my side, but also on the side of our environment. And even after asking 2 times, they did not want to take it back!!! It's a shame that in todays environment there is no flexibility. NEVER AGAIN!
Bestelling was zeer snel verzonden.
Goed product en prijskwaliteit verhouding. Belofte vandaag besteld, morgen in huis wordt niet waargemaakt. Geen communicatie of product niet in voorraad is. Trackingcode blijft aangeven dat het product na 5 dagen nog steeds niet is overhandigd aan transportvervoerder.
snelle levering, bereikbaar.
Goed geprijsde artikelen werden snel geleverd. Ze waren degelijk verpakt. Als ik iets negatiefs kan vermelden; ik kreeg slechts 1 trackingcode voor een levering met zowel een vrachtwagen (lange artikelen) als een levering met een bestelwagen. Daardoor dacht ik dat de er bij de eerste levering die dag een aantal artikelen ontbraken. De anderstalige chauffeur v.d. vrachtwagen kon geen verklaring geven en zei dat ik de zending mocht weigeren. Heb ik uiteindelijk niet gedaan en enkele uren later werd het misterie opgelost door de levering met de bestelwagen.
Jammer dat een particulier die 7 jaar garantie niet krijgt.
super rapide et efficace rien à redire
Vlotte levering van de materialen en eerlijke prijzen.
Omdat het goed is
Product als omschreven
Scherpe prijs, stipte levering.
Prijs was heel goed vergeleken met andere leveranciers. Bestelling op tijd geleverd.
Altijd een snelle en goede service!
Snel en correct geleverd
Tout s est bien déroulé, rapide, correct, meilleurs prix qu'au magasin
Correct over de volledige lijn.
Zeer vlotte afhandeling van de bestelde artikelen. Groot aanbod van materialen. Goede prijs kwaliteit. De zoekfunctie webshop kan veel beter.
Vlugge en correcte levering van goedkoop geprijsde artikelen
Er bellen veel bedrijven. Wel nog eens bekijken of ik ergens aantal kon aanduiden. Ik werd nu immers wat gestalkt door de vele telefoons.
Based on analysis of 31 reviews rated 1-2 stars for Solyd
“Received incomplete product and costumer service is unreaponsive”
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Solyd is a leading online technical construction marketplace based in Belgium, specializing in providing a wide range of self-build materials for both professional contractors and DIY enthusiasts. The platform offers an extensive assortment of products, including electrical components, plumbing supplies, and heating systems, catering to various home improvement and construction needs. Customers can easily navigate the website to find everything they require for their technical projects, with competitive pricing and a commitment to customer satisfaction. In addition to a robust selection of materials, Solyd also provides support through professional services, ensuring that customers receive guidance and assistance for their building endeavors. With a focus on user-friendly shopping experiences, Solyd is dedicated to making home installations accessible for everyone, while also offering fast and free delivery options across the region.
Reviewers consistently praise Solyd for its excellent service and fast delivery, highlighting the company's ability to provide quality products at competitive prices. Many customers appreciate the wide selection available on the website and the clear product descriptions, which contribute to a positive shopping experience. However, some consumers express frustration with customer service, particularly regarding issues like receiving incomplete products and unresponsive support when replacements are promised. Additionally, a few customers mention delivery delays that contradict the company's stated timelines. Despite these criticisms, the majority of feedback remains overwhelmingly positive, with many declaring Solyd as their favorite webshop for sanitary and electrical materials.
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