Soccershopclub

I wish I could give zero stars, I should’ve checked Trust pilot before buying from this store, it’s a scam, they make it impossible for you to cancel any purchase or even return the product. The same day I bought a hoodie I realized that it was NOT an original adidas product so I wanted to cancel the order, I sent an email and received a clearly automated message, I emailed again and they just never answered back. The form they have on their website to “return” the products doesn’t even work and their time frames to cancel or return are ridiculous so they basically force you to keep their counterfeit products. I tried repeatedly to fill out the return format with no luck. DO NOT BUY FROM HERE.

DO NOT Buy from this store. I paid and ordered beginning December. Till now no tracking number, response by email is poor and when they do reply they just say we are looking into it!! I’m so disappointed to not recieved my jersey and get scammed by #soccershopclub

Zero assistance with return request, poor quality jersey and innacurate size description. I have reached out to customer service via phone, online chat, submited two requests on a form that were not responded to in 3-7 business days as advised. The item came with an individual name on th return address, not a company, and there is zero support for the consumer. What a terrible company! I had to contact my credit card company because soccershopclup avoids customer service and backing up their product post sale.

I ordered a soccer jersey on 12/10/2024, paid $26 shipping fee to have it arrive by 12/26/2024. It finally arrived 36 days later--that's 1/15/25! And they advertised free shipping for arrival in that length of time. Tried to call, got voice message and no way to answer. Giant scam outfit.

This was a nightmare. I ordered a jersey and wanted to exchange it for a bigger size. Tried to contact someone via text, phone, email, etc. all to no avail. It was a horrific experience. After about a month, I was contacted via email, that the difference would be $27, which I paid and never received the jersey and to date, have not received a reimbursement of my $27. Will never do business with this company again. Steer away from them.

If I could give them a “0,” I would. I purchased three jerseys from them. The sizing is totally off. They advertise free exchanges and it took over a month to get one of the jerseys exchanged. I returned the second jersey back to them, never received my exchange. The third jersey I still have because they never acknowledged my exchange request. Customer service is terrible no way to really get a hold of them. They do not respond to emails or the chat function. I tried to reach out multiple times. Now I am stuck with two jerseys that don’t fit and one jersey I paid for, sent back and got nothing back in return.

I bought an argentina messi jersey, said it was authentic. I got my product like 25 days later. It was authentic but was missing the world champions logo in the center of the jersey as it was shown on the product in the website. I exchanged it for one with the logo, because it is what I paid for. Received the other one a month later, this one was like a replica and much smaller. I requested another exchange for larger size, L. I get my product like 2 months later, they give me an XL. Legit not what I asked. They ended up giving me two argentina jerseys, an XL and a fake replica Large. Unsatisfied with the product, didn’t get what I paid for and the number on the website legit doesn’t work. The chat is useless as well.

I got scammed. I ordered a jersey for Halloween and paid overnight shipping. It never came. I never even received a tracking number. The emails say to contact them using chat on website then website chat says to contact over email. I never received a response from a human.

SCAM Website. Ordered 2 Jerseys more than a month ago. Credit card charged the same day. Never received the promised tracking number. Phone number on the website is a cellphone. No one responded to the 7 texts, chats, and emails I sent.

DO NOT ORDER FROM THIS SITE. DO NOT ORDER FROM THIS SITE. YOU HAVE BEEN WARNED. HUGE SCAM!!

This website is a complete scam the photos that they have online is not what is really depicted when the jersey is sent to you. Their customer service does not exists and the exchange policy is also a fraud I will dispute my charge based on false advertisement from this compony. Please do yourself a favor and DO NOT BUY FROM THEM. The jersey is 100% FAKE.

TERRIBLE QUALITY. These are low quality and fake. They give you 3 days to return it because everyone wants to return it. The sizes are messed up too. Its in a sizing that isn't the US.

There is no customer service at all! There is no one to talk to or chat with. No email response either. However they email promotional stuff but nobody answers when it comes to returns or exchanges. You are stuck with the item like it or not

Scam. Never received jersey despite 66 days of waiting and a month of inquiries. Nobody responds to voice messages, emails or texts. I also read they may be selling chinese knockoffs but i wouldnt know because i never got my order. Stay away, this will cost you mote than psying with a legit business.

I wish you have 0 review. I placed an other 3 month ago. Called left a message. Emailed and no response. Please don't buy here. Is not a reliable website. Don't trust them. I lost almost $200.00. Don't trust them.

Shipping took forever. They take every bit of the 35 business days + to ship your order. I ordered in June, didn’t receive until September. Not worth it to save a few bucks. Amazon and World Soccer Club are so much better. Never again…

SCAM!! I placed an order on July 25 2024. It is now August 27th 2024 and I still have not received the 2 jersey's I ordered. I have emailed, left messages, and played their chat game with no response, My order says a shipping label was created on August 2nd 2024 and is a waiting on sending to give to carrier. DO NOT ORDER FROM THIS COMPANY!!

What kind of company has a return/exchange policy only for up until 2-3 days after receiving the order? Most companies give you 30 days. Their customer service is awful via email and online "chat". Scam business making poor quality jerseys.

Disgraceful I ordered a soccer shirt on the 3rd June. I then after a week was told it wouldn't be on time for my partner's birthday 21st So I cancelled the order I've still not had my refund Even though they had initiated it ... I emailed. Then several times To find out they apologised saying refund hadn't gone through ... That was a week ago I emailed this morning ..got a reply back saying the refund is complete at their end !!! I check my credit card statement ..I still have not recieved my refund ... I got another email back saying probably because if bank holidays !!! What bank holidays !!! Not in June Don't buy from this company. You will not receive your shirt And if U cancel U won't get a refund

I ordered a jersey, paid for it, and never received it. I got a notice from Soccershopclub that it was shipped but when I track the package it says it’s in mainland China. I have emailed and called Soccershopclub multiple times and have received no response.