CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

 

© 2026 TrustNew, Inc. All rights reserved.

SitemapAccessibility
HomeSmart Insurance Reviews
Smart Insurance logo

Smart Insurance Reviews

4.9 out of 5 stars
4.9 out of 5 stars
4.9
|Excellent|60 reviews

Last reviewed 7 months ago

TrustScore

4.9
4.9 out of 5 stars
Excellent
5 out of 5 stars
57
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
1
60 reviews in total

Review summary

Smart Insurance receives overwhelmingly positive feedback from customers, with many praising the helpfulness and professionalism of the staff. Reviewers frequently highlight the clear and concise explanations provided by agents like Shannon and Toby, who guide clients through their insurance options without any pressure. The overall service is described as kind, patient, and informative, making the process easy to understand. While the majority of experiences are excellent, there is a minor complaint regarding a missed callback from an advisor, which was eventually resolved by another team member. Overall, Smart Insurance is recognized for its exceptional customer service and commitment to ensuring clients feel valued and informed. The sentiment is overwhelmingly positive, with a strong recommendation for potential customers.

✨
Based on reviews, created with AI

See what reviewers are saying

Lee-Ann
Lee-AnnFeatured

7 months ago

5 out of 5 stars

Shannon explained everything to me she…

Shannon explained everything to me she was clean and concise about my policy

Freya-alana
Freya-alanaFeatured

7 months ago

5 out of 5 stars

VERY HELPFUL

toby was very helpful and informative about explaining all of my options and what they ment to help me pick the perfect plan for me

Rebecca
RebeccaFeatured

7 months ago

5 out of 5 stars

Shannon was lovely from start to…

Shannon was lovely from start to finish. There was no pressure at all throughout. Highly recommend

Christian
ChristianFeatured

7 months ago

5 out of 5 stars

Very kind and helpful

Very kind and helpful

Filter by rating:
Julie Ripley
Julie Ripley
1 reviews•New Reviewer
8 months ago
1 out of 5 stars

It's not what it shows on tv

Be honest with customers and not give them wrong information

Helpful?
Sonia MALDONADO Ponton
Sonia MALDONADO Ponton
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Great experience and a good advice

Great experience and a good advice

Helpful?
Darren hutkai
Darren hutkai
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Evie was really helpful

Evie was really helpful. Ive always had life insurance but my renewal was absolutely absurd. Evie got me covered with a great amount of insurance for a affordable amount

Helpful?
Christopher Rollings
Christopher Rollings
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Todd was very polite and explained…

Todd was very polite and explained everything to me about policies was very happy with how everything went

Helpful?
Glen Charles Barry
Glen Charles Barry
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Very friendly

Easy and simple and make you feel comfortable

Helpful?
Coenraad
Coenraad
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Smooth sign-up

Smooth sign-up

Helpful?
Monica
Monica
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Great

Very well aproch, Sabrina was great in every area of her speech. Her warming welcome, very polite I am satisfied and Very happy insurancing with Smart insurance

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Daniel
Daniel
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Very professional

Very professional, caring, give a great peace of mind in terms of what i was getting.

Helpful?
Roseline Omenogor
Roseline Omenogor
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Excellent customer relations

Excellent customer relations. Hoping for a great experience.

Helpful?
customer
customer
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

⭐ Thank You Smart Insurance ⭐

⭐ Thank You Smart Insurance ⭐ I just want to say a big thank you to Smart Life Insurance for helping me out. The customer service was excellent, and I’m especially grateful that they understood my health issues and made the process so much easier for me. A special thank you to James, who I spoke to — he was kind, patient, and really supportive.

Helpful?
Clifton
Clifton
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

makes my experience well is the…

What makes my experience well is the way evia was able to explain to me how the it works and makes me to fully understand

Helpful?
San
San
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Great service and nice planes for life

Great service and nice planes for life

Helpful?
Jose De Jesus
Jose De Jesus
1 reviews•New Reviewer
8 months ago
4 out of 5 stars

good costumer service

good costumer service , clear, easy to understand

Helpful?
Miss Bethany Woods
Miss Bethany Woods
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Great service

Great service

Helpful?
customer Maria Guretti
customer Maria Guretti
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

To be very clear and to be honest, whateve is told to the client should be true and should not to be told anything that is nit completed in the future.

The person who spoke with me was clear and honest. I have understood all. I am happy to be a member of your policy.

Helpful?
stephanie sefia
stephanie sefia
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

The customer rep was very polite

The customer rep was very polite, friendly and professional

Helpful?
Ian
Ian
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Jessica

Jessica, was brilliant, she made the whole process wonderful. Very polite helpful individual who was very cheerful. I really enjoyed the whe process as a result

Helpful?
Shona Campbell
Shona Campbell
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

The customer service was excellent

The customer service was excellent

Helpful?
Nicole
Nicole
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Life insurance calls are looong

Life insurance calls are looong. But Jack made it as quick as possible while covering everything I need to know and answering all my questions. He was efficient, professional and friendly.

Helpful?
customer
customer
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Extremely polite reassuring made the…

Extremely polite reassuring made the process easy so glad I contacted them would give more stars if possible

Helpful?
Previous123Next

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About Smart Insurance

Smart Insurance is a UK-based provider specializing in personalized family life insurance. The company offers tailored life cover options designed to protect families by providing financial support in the event of the policyholder's death or terminal illness diagnosis. Customers can apply for coverage up to £750,000, which can assist with mortgage payments and other financial obligations, ensuring that loved ones are cared for during difficult times. Targeting UK residents aged 18 to 64, Smart Insurance aims to simplify the application process by minimizing paperwork and eliminating the need for medical tests. With coverage starting from day one, the company focuses on delivering a straightforward service that meets the evolving needs of families. Smart Insurance emphasizes the importance of planning for the future and making informed decisions about life insurance to safeguard the well-being of one's family.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

⭐
Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.