Awful company constantHarassment
Average wine, don't want anymore, but getting constantly harassed with text messages I can't block. There must be a law against this.

10 months ago
Slim Wine is the best wine available that maintains quality and keeping you within healthy limits. It doesn’t compromise on taste or quality of the wine and allows you to enjoy having a drink whilst k... See more
10 months ago
These wines are amazing, I order the white wine. Amazing taste considering no sugar, all the pleasure without the guilt.
10 months ago
Always quick to deliver. The taste of the wine is brilliant and half the calories!
Average wine, don't want anymore, but getting constantly harassed with text messages I can't block. There must be a law against this.
I was a bit concerned having read these reviews after placing an order, but nothing to have worried about. Got confirmation email after order, but no delivery date specified so emailed customer service to ask for despatch date. Prompt response from Katey confirming order had already been despatched (next day, 24 hour tracked). Goods arrived. Red wine was great. Better than expected for such a low cal zero carb wine. Going to try sparkling next. Very good overall
My wife had one order. Wine OK but didn’t feel we wanted another order. Since then I have been receiving unwanted texts from them. The frustrating thing they don't provide an unsubscribe facility. I’m playing the GDPR card and going to sue them due to their unacceptable practices.
I made one order - the wine wasn't brilliant, although, to be fair it was fat free. However, I have been receiving unwanted texts from them ever since I made the order. That's the height of rudeness to me. Bombarding my email is bad enough, marketing on my texts is unacceptable. Furthermore they don't provide an unsubscribe facility on the text.
Very seedy business at best. We ordered wine from them ONCE two years ago, as we were doing keto and wanted a low carb alternative. Honestly, it was so bad we'd rather go without alcohol than drink this. Them began the nightmare of their aggressive unsolicited marketing tactics. They send unsolicited SMS from various dubious platforms where there is no number to block, already unsubscribed once from their mailing list a while back, only to be added back some time later without my consent. After them sending me unsolicited texts I can't unsubscribe from on 26/10, 10/11, 2x on 25/11 and 26/11 (today), I'm really fed up. Avoid at all cost!!!!
Placed my second order on the 8th June and expected delivery within 3 days, however 8 days passed and had still not heard from the company. I chased 8 days later to be informed that the bottles were broken in transit (2 boxes of 6 so I’d suggest it unlikely that both boxes contents broke) - they didn’t bother informing me by the way and I had to chase. They then said that the Prosecco was “out of stock” and they would refund and then send the 6 bottles of Rose (I declined this option) - let’s see if I get the refund as it appears others have struggled from what I have read. You cannot speak to their customer service as it goes direct to voicemail. This is the second time I’ve been let down by Slimwine and thought I would give them another chance (never again). Review on the wine - the Red is truly horrendous 2.1 on Vivino says it all White - was just drinkable Rose - wouldn’t know as have not received Prosecco - my wife liked it due to the fact of zero calories and said she could sacrifice a half decent taste in order to save on Sugar intake Summary - great concept, however poor execution in both quality and service
Lovely product however the company and its practices leave a Very bad taste. The “head honcho” Paul is reactionary, poorly educated and new money. His dealings with the shares and the debacle they caused themselves with nefarious claims was nothing short of fraudulent. Frankly avoid it and drink oyster bay.
Lovely wine but waited so long to drink it! Ordered 6 bottles of the sparkling rose on the 1st April. Delivery is supposed to be 2-3 working days. After just over 2 weeks I contacted them to say it hadn't arrived, to be told it was damaged in transit and a replacement order would be sent out that day. Another week goes by and still nothing so I contact them again to be told the same thing and that my order would be dispatched that day and that I would receive a refund for my inconvenience. My order did eventually arrive a couple of days later, but refund is yet to materialise. I won't hold my breath. Such a shame as the wine is lovely and if it wasn't for the hassle I'd gladly order it again. When you order such things for special occasions and it does not turn up in time it's very disappointing indeed.
After placing an order on the 15th April I still havnt received my order, I have tried to contact the company 5 times via email and Facebook but still havnt heard anything. Customer care is appauling
The sparling wine is lovely, however the website is poor, delivery so so slow, the customer care is pretty poor, and their response to any kind of criticism seems to be defensive and lacking in any kind of apology. Such a shame really as I would always usually prefer to shop with independent businesses but I'll just be ordering via amazon or tesco from now on. Dealing with SLM Wines directly is painful.
glorious and guilt free, i am thrilled and am off to buy a crate of the range, THANK YOU SLIM WINE
The sparkling white wine is entirely acceptable and widely available in Tesco stores. The white wine is just about drinkable but I won’t buy it again. The red is simply awful - only fit to use for cooking.
I would give the wine 5 stars. I have tried the red and sparkling. However, I give customer care 1 star. The company do not answer emails, messages via their website or Facebook message. I have tried to contact them several times over the past 2 years.
Ordered 6 bottles of rose and very quick delivery. Obviously not sweet as its sugar free but quite palatable. Was pleasantly surprised by it so ordered 12 with a nice discount code. Definitely recommend for a no guilt 12% wine. Will buy white and red as well for gifts for diabetics and slimmers.
I purchased the sparkling rose a couple of years ago. Aside from the corks being virtually impossible to remove, the product itself was quite nice. However, the company is beyond untrustworthy. They originally sent SMS marketing with no way to unsubscribe. I emailed them, they removed my number. Then less than a year later, they re-added my mobile number to their mailing list without my consent. I unsubscribed, they continued to message me. One of their main members of staff completely ignored my email, so I had to contact them again. I received written confirmation from them that they would delete my details and close my account, but they lied and have not done this. I have now logged a complaint with the ICO for their mishandling of my data. If you have a look on their website, you'll find that the link to their Privacy Policy is non-existent and you'll have to guess the URL. Their actual Privacy Policy is lacking, and entire paragraphs are missing. There is no information on how they use your data, who they share it with, what procedures are in place etc.
Based on analysis of 13 reviews rated 1-2 stars for SlimLine Wine
“Absolutely shocking customer service”
“I have ordered 12 bottles of white wine but I have only received 1 case of 6 bottles as another 6 was smashed accordi...”
“I have paid a lot of money and I’ve got no wine no refund and response”
“My wife had one order”
“I have ordered 12 bottles of white wine but I have only received 1 case of 6 bottles as another 6 was smashed accordi...”
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SlimLine Wine is a company dedicated to producing a range of sugar-free, lower-calorie wines and beers, appealing primarily to health-conscious consumers. Their product lineup includes white, red, rosé, and sparkling wines, all crafted to contain zero sugar, zero carbohydrates, and 80% fewer sulphites compared to traditional wines. Registered with the Vegan Society, SlimLine Wine emphasizes its commitment to quality and taste without compromising health standards. The company targets individuals following specific dietary lifestyles, such as keto, as well as those seeking to reduce their sugar intake while still enjoying alcoholic beverages. SlimLine Wine also offers a sugar-free beer option, crafted to deliver flavor without the addition of sugar or carbs. With a focus on both flavor and health, SlimLine Wine aims to provide satisfying alcoholic options for consumers who prioritize wellness in their drinking choices.
SlimLine Wine receives high praise for its delicious, low-calorie wines and efficient delivery service. Many reviewers highlight the exceptional taste of the wines, noting that they enjoy the flavors without the guilt of added sugars. Customers appreciate the quick delivery times and friendly customer service, often mentioning how easy it is to place orders. However, some consumers express frustration with their orders, indicating occasional issues with customer support and order fulfillment. Despite these concerns, the overall sentiment remains positive, with a significant majority enjoying the product quality and service. SlimLine Wine stands out for its commitment to providing great-tasting wine that aligns with healthier choices. Overall, the company garners a favorable reputation among its customers.
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