3 months ago
Excellent people to deal with. Installation with no fuss. Great fast internet provided at a fraction of the cost of the dreadful service I got from BT. Highly recommended.
7 months ago
Great and informative Servis through out the pre contract and installation, with quick and effortless backup with after care help. First installed with constant 30 MB March 2023, upgraded to constant... See more
8 months ago
I have to give credit to Sky! I switched from an expensive provider that charged me for a phone I never used. They offered me a deal: just £20 a month for broadband, although I was a bit disappointed... See more
9 months ago
Proper customer service and an excellent product. Reliable connection, good speed, low latency. This has completely changed our business. Really, pleased. And.. we can talk to a human being should we... See more
Helen is always very helpful if I have a problem with my skylight broadband, If all customer service agents were like Helen life would be a lot more pleasant. H
We live in a small communal farmstead consisting of 6 dwellings, all suffering the same unacceptably slow broadband via copper landlines with no solution to our problem. After years of complaints and callouts to BT I heard of Skylight through a neighbour in the next valley. Inital contact was to set up a meeting to discuss solution as we live in a blind valley. Their attending engineer was positive, with a can-do attitude. As soon as my obligation was completed (pole erection, power etc) They installed their equipment in one day and hooray, in one fell swoop the end of all 6 dwellings suffering of slow and non existant broadband, and at a competetive price. Never looked back since.
Great local company, prompt response and they keep you informed and provide a service which is very reliable.
We are a rural based business so our internet connectivity options are limited. Like many businesses having a fast and reliable internet service is a must! Skylight Broadband has provided us with a great alternative to copper - stable, reliable, and great value for money! Big thanks to the team at Skylight!
This is a great business, providing high speed internet in tricky places. After years of struggling with old BT lines, long repair times and distant call centres, we have changed over to Skylight and are very happy. This is a local company, hard working and close to their customers. I think it's fair to say Skylight have changed our lives. Very good customer service and great fix times for those rare outages, highly recommended, a breath of fresh air!
Great customer service to facilitate the set-up and the engineer who visited to install the equipment couldn't have done more.
Having for years a down load speed of 2.5 megs, I was recommended to Skylight. They were very helpful & sorted the system with 30 meg with upgrade available to 50 meg. Brilliant - highly recommended.
The team at skylight provided a creative solution to our internet problems, being the only provider who have managed to bring a steady reliable level of internet into the group of houses where we live. We are so grateful for the work that they have done and would recommend Skylight to anyone.
Skylight Broadband have completely changed our WiFi experience! Living in the middle of nowhere meant that our broadband speeds were ridiculously slow. Along came Skylight and now we have reliable fast broadband. If we do have any problems, and they are rare, they are dealt with quickly and efficiently. Thank you Skylight Broadband for helping us to join the 21st Century!
Really great support. Helen took her time to unpick what had gone wrong, couldn't have been more helpful. Technical issues were explained with clarity for a non techie like me and I felt we were joint problem solving rather than being bamboozled by someone like you do with some companies. Helen went t great trouble to get hold of us as well and was persistent until she caught us. I am really impressed with Skylight. We had a really unstable connection with our previous providers but this has NEVER FAILED!! Amazing considering we live in the sticks, very rural area with no mobile signal. I can work from home, attend meetings, watch NETFLIX! We feel we have joined the 21st century albeit rather late.
excellent service, very fast and rock solid!
Excellent system that gives us an amazing broadband connection and speed. Far more stable and an unbelievable speed, so much better than our previous supplier. Customer service is outstanding, can not recommend them highly enough. A very happy customer 😀
Excellent service. Although my house is in a very awkward spot the installation went well and I now receive good broadband speed.
A fantastic company who are able to provide me with broadband when all other companies couldn’t ! Would highly recommend 😁😁
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Skylight Broadband Ltd is a telecommunications company specializing in wireless broadband services for both residential and business customers in Devon and Cornwall, particularly in areas such as Ashburton and Totnes. The company aims to provide reliable and high-speed internet connectivity to rural communities that may experience challenges with traditional broadband options. The services offered by Skylight Broadband include fixed wireless access, campsite Wi-Fi, and internet solutions tailored for rural businesses and estates. With a focus on high-quality installation and customer support, Skylight Broadband is committed to improving internet access for those in underserved regions. Their network is designed to deliver superfast broadband, ensuring that homes and businesses can stay connected effectively.
Skylight Broadband receives overwhelmingly positive feedback from customers, who praise the excellent service, fast internet speeds, and professional installation. Many reviewers highlight the company's ability to provide reliable connectivity, especially in rural areas where other providers have failed. Customers appreciate the friendly and helpful staff, noting that the installation process is quick and hassle-free. However, a few critical reviews mention issues with customer support and inconsistent connection speeds, with some users experiencing significantly lower speeds than promised. Despite these concerns, the majority of consumers express satisfaction with the overall service and value for money. Skylight Broadband is generally regarded as a great choice for those seeking dependable internet solutions.
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